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eBook: Five Pillars of Modern IT Management for US Defense

This document provides an introduction to SolarWinds services for US Defense. As agencies move toward "Zero Trust" security models and navigate the complexities of "Secure by Design" initiatives.

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eBook: Five Pillars of Modern IT Management for US Healthcare

This document provides an introduction to SolarWinds services for healthcare in the Public Sector. As agencies move toward "Zero Trust" security models and navigate the complexities of "Secure by Design" initiatives.

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eBook: Ultimate Guide to ITSM Maturity
eBook: Ultimate Guide to ITSM Maturity

Modernize IT operations with a strategic roadmap. This guide breaks down the five pillars of ITSM maturity—Incidents, Assets, Experience, Services, and Changes—to move your team from firefighting to operational excellence. 

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Qore Tech: Unifying African Fintech via SolarWinds

Ayobami Ishola, Lead Network Ops at Qore Technologies, says SolarWinds fixed their lack of real-time visibility. Key wins: automated alerts, faster response, and easy deployment with Ha-Shem Limited. He highly recommends its scalability for all IT teams.

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What is SQL Server Agent?

This Windows service executes scheduled jobs in SQL Server.

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What is Network Traffic Management?

Network traffic management is the practice of controlling and optimizing how data moves through a network to ensure smooth performance, avoid network congestion, and maintain overall network health.

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What is Workflow Automation?

Learn more about workflow automation, automated workflow software, and the benefits to organizations after implementing such solutions.

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What Is Incident Response?

What you need to know about incident response, how it works, and more.

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What Is a DDoS Attack?

A Distributed Denial of Service (DDoS) attack is a malicious attempt to disrupt the regular traffic of a server, service, or network.

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What Is Knowledge Management in ITSM?

Understand what knowledge management is and how it can benefit your organization.

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What Are the Key Differences Between SFTP and FTPS?

Learn about SFTP vs. FTPS, their differences, common use cases, and more

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What Is collectd?

collectd is a Unix daemon written in C language, and it’s designed to collect metrics pertaining to system resources and application performance.

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What Is Full Stack Observability?

Full stack observability involves monitoring and managing your entire technology stack’s performance, health, and security.

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What Is an Observability Pipeline?

An observability pipeline, or a telemetry pipeline, is a system that helps gather, process, and send data from various sources to the right tools.

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Serv-U Integration and Customization

Serv-U FTP Server and Serv-U MFT Server can be integrated with third-party applications and shared databases. Check out more!

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What Is Cloud Monitoring?

Discover cloud monitoring, its benefits, and the top solutions for keeping a close eye on your cloud infrastructure.

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What Are Service Level Objectives (SLOs )?

Learn what service level objectives are, how they work, and why they are vital for ensuring reliable, high-quality IT services.

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From Code to Control: A Practical Guide to Unifying Change and Incident Management

Connect your change and incident management processes to reduce outages and lower risk. This guide provides a blueprint for safe deployments and rapid incident response using a unified ITSM platform.

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AI-Powered Operational Resilience: The Path to an Autonomous IT Future

SolarWinds® AI helps IT teams anticipate issues, automate responses, and improve resilience. Learn how unified AI tools reduce noise, prevent downtime, and support strategic work across observability, databases, and incident response.

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How Observability Solves Key IT Challenges in K-12 Education

Staffing constraints, cybersecurity threats, and tool proliferation are making IT increasingly difficult for schools and districts to manage and secure. Technology can help ease those challenges and streamline operations.

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SolarWinds MSP partner 3GLA converts leading LATAM bank to SolarWinds Observability Self-Hosted

SolarWinds MSP partner 3GLA works with a leading LATAM bank to integrate a flexible solution that seamlessly integrates with their existing systems, apps, technologies, and future solutions.

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Breathing Life into Healthcare Data

Accessing and analyzing data efficiently is critical for healthcare organizations and health agencies to deliver optimal patient care, maintain security, and drive innovation. Download this whitepaper to learn more about the complexities of healthcare data modernization and the importance of Observability solutions.

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See How SolarWinds Observability Enables You to Observe Everything in Your IT Environment

Watch SolarWinds Day, where you’ll experience how SolarWinds is solving what others can’t – abstracting complexity, increasing visibility, and automating remediation across on-prem, hybrid, and cloud-native estates.

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Observability Is the Answer to Growing IT Complexity in Higher Education

In an era when IT teams are continually tasked with doing more with less, observability tools provide a unified view into campus systems—as well as help identify and remediate incidents and ensure that operations run smoothly.

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Discover Why SolarWinds is a Leader in the 2024 GigaOm Radar for Cloud Observability

SolarWinds named a leader in the 2024 GigaOm Radar for Cloud Observability

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Delivering Application Performance in a Hybrid World

This GigaOm survey, of 352 senior and technical decision makers across North America and Western Europe, assessed architectures, challenges, and approaches to building and managing performant applications.

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Distributed Cloud Series: Observability and Demystifying AIOps.

We surveyed 374 IT and DevOps/AppDev professionals to gain insights into observability trends. Read this eBook to learn about:

Most impactful benefits of observability

Biggest challenges when deploying observability.

Biggest challenges when using observability in production.

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SolarWinds Observability – Self-Hosted or SaaS Datasheet

SolarWinds® Observability delivers expanded monitoring and management of both on-premises and cloud environments, leveraging AIOps-powered capabilities to help accelerate issue remediation.

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Distributed Cloud Series: Observability and Demystifying AIOps.

Do you know that 85% of organizations with observability practices use six or more tools to collect data from their application environment? TechTarget’s Enterprise Strategy Group recently surveyed IT and DevOps/AppDev professionals.

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State of ITSM Report: Are You Keeping Pace?

Compiled from a normalized sample of our customer base. This report encompasses over 2,000 ITSM systems, and over 60,000 aggregated and anonymized data points from July 1, 2023, to July 31, 2024. Users of IT Service Management tools will gain  valuable, actionable insights from the report.

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UK Next-Gen Government IT: AI and Observability Insights

SolarWinds partnered with Market Connections to create a report and AI, observability, and cybersecurity. The initial survey targeted 100 public sector counterparts in the U.K.

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US Next-Gen Government IT: AI and Observability Insights

SolarWinds partnered with Market Connections to survey 200 U.S. IT decision-makers and influencers from Federal, State & Local, and Education sectors.

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Exclusive First Look: 2025.1 GA Release of SolarWinds Observability Self-Hosted and Orion Modules

Join product leaders from SolarWinds for an exclusive preview of the latest features in SolarWinds® Observability Self-Hosted and Orion® modules. Learn exactly how to use this solution to transform your operations.

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From Observability to Operational Resilience: Connecting IT and Business

Learn why companies struggle to align IT and business objectives despite abundant monitoring tools and observability platforms. Discover an approach that unifies and streamlines IT operations by integrating service management and observability.

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The Hidden Costs of Disconnected IT

Learn why businesses must align people, processes, and technology to thrive. This alignment not only improves day-to-day operations but also ensures the organization can withstand disruptions and adapt to future challenges. Deep dive into key strategies for achieving alignment.

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SolarWinds Service Desk Customer Report

See how customers feel about the benefits of using SolarWinds Service Desk from improvement in time to resolution to building a better end-user experience.

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Customer Transformations – Powered by SolarWinds

SolarWinds gives organizations the power to accelerate transformation, regardless of the size or complexity of their business.

Don’t take our word for it — See how businesses just like yours have used the power of SolarWinds to drive success.

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SolarWinds Day—The Era of Operational Resilience

Join our virtual event to discover new observability, database, and service management capabilities that enhance operational resilience. Explore Generative AI upgrades for smarter root cause analysis and automation. Plus, hear expert insights from Enterprise Strategy Group’s Torsten Volk.

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Discover why OpenTelemetry is the new standard for observability data collection.

Find out how OpenTelemetry is benefiting organizations worldwide. Prepared for SolarWinds by EMA this report is based on insights from 400 respondents across industries, and examines the perception, adoption, usage, and future of OpenTelemetry.

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See What’s New in 2025.2!

The 2025.2 release of SolarWinds Observability Self-Hosted features improved cloud monitoring, PoE monitoring, enhanced app component monitoring, recurring maintenance windows, wireless dashboard upgrades, increased poller scalability, and more.

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SQL Best Practices

In this 45-minute session, Technical Evangelist, Database at SolarWinds, Kevin Kline, teaches critical techniques to transform database efficiency. Learn how to write SQL SELECT statements for maximum efficiency.

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Explore the Future of Network Observability: GigaOm Radar 2025

The GigaOm Radar for Network Observability evaluates leading network observability solutions highlighting their key capabilities, strengths, and areas for improvement. The report helps organizations choose the right network observability tools.

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Beyond Orion Modules: Transitioning to SolarWinds SolarWinds Observability Self-Hosted

Explore SolarWinds Observability Self-Hosted in an exclusive on-demand webcast. You will discover how easy it is to upgrade from your existing Orion modules, learn about the more flexible node-based licensing model, delve into AIOps features and security Observability, as well as get expert insights to elevate your IT strategy.

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SolarWinds Observability Self-Hosted Enables Consolidated IT Service After Merger

After a merger, a global law firm needed to consolidate multiple environments and IT solutions. See how SolarWinds partner Prosperon Networks helped the organization adopt SolarWinds Observability Self-Hosted.

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Unlocking The Future of Observability

Find out how OpenTelemetry is benefiting organizations worldwide. Prepared for SolarWinds by EMA this report is based on insights from 400 respondents across industries, and examines the perception, adoption, usage, and future of OpenTelemetry.

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SolarWinds Joins the 2025 Gartner® Magic Quadrant™ for Observability Platforms

SolarWinds Joins the 2025 Gartner® Magic Quadrant™ for Observability Platforms. Find out why SolarWinds Observability was recognized in the report for our flexible self-managed and SaaS capabilities.

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Improve ITSM with Practical Self-Service Portal Strategies

Learn how to build a high-impact portal with a searchable knowledge base, automated workflows, and AI-powered virtual agents.

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Optimize ITSM Efficiency with SLA Driven Service Management

In this free eBook you’ll discover how IT service providers use SLAs to prioritize IT service delivery.

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Introduction to SolarWinds Plan Explorer: SQL Query Tuning Done Right

Quickly find and fix SQL Server query performance issues with ease

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Maximizing Efficiency Through Integrated ITSM Strategies

Learn how to align IT services with business goals, overcome implementation challenges, and stay ahead of future trends like AI, DevOps integration, and cloud evolution.

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Optimizing Database Performance

A practical guide for DBAs and IT pros to optimize relational databases. Learn best practices in indexing, SQL tuning, execution plans, and observability in today’s hybrid IT environments.

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Council transforms IT culture and earns 95% satisfaction with help from SolarWinds Service Desk

Central Bedfordshire Council transformed IT from low trust to a 95%+ satisfaction rate with SolarWinds Service Desk. By combining modern ITSM with cultural change, they boosted visibility, automation, and service quality across departments.

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Incident Response by Squadcast Datasheet

AI-powered unified incident response solution for engineering and support teams to bring alerts into one place and manage incidents from consolidation to resolution.

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Observability Masterclass Session 2: Go from Uh-Oh to All-fixed in the Age of Alert Fatigue

Learn how to cut through alert fatigue with intelligent incident response. This master class shows how to reduce noise, map dependencies, and triage smarter—so your team can focus on what matters and resolve issues faster with Squadcast.

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Smarter Infrastructure, Stronger Outcomes: IDC Public Sector Resilience Report 2025

The SolarWinds 2025 IT Trends Report provides insights into operational resilience, surveying over 600 IT leaders from various roles, experience levels, and global regions. It highlights the challenges and strategies for staying agile in 2025.

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Increasing Productivity in Your IT Environment with SolarWinds Observability Self-Hosted

Troubleshooting complex IT problems can consume your financial and physical resources. Read this whitepaper to learn how SolarWinds Observability Self-Hosted (formerly known as Hybrid Cloud Observability) delivers end-to-end visibility and leverages artificial intelligence for IT operations (AIOps) to accelerate root cause identification and remediation.

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Getting Started with Network Topology Mapper (NTM)

Introductory walkthrough of SolarWinds Network Topology Mapper (NTM), covering scan setup, device discovery via SNMP/WMI/VMware, and map customization. Ideal for showcasing core functionality to new users.

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How SolarWinds Observability Delivers ROI: Cut Costs, Reduce Incidents, and Improve MTTR

Manage your complex hybrid infrastructure and consolidate tools with confidence. This visual guide helps you quantify the value of full-stack observability, explaining how it can save you money while boosting operational control and customer satisfaction.

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Big Brothers Big Sisters of America Unifies Nationwide IT and Cuts Resolution Time by 40% With SolarWinds Service Desk

Big Brothers Big Sisters of America unified nationwide IT and cut resolution time by 40% with SolarWinds Service Desk. They replaced disparate tools to gain visibility, centralize support, and provide faster, proactive service for thousands of users.

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Operational Resilience in 2025: Global and Regional IT Trends — North America

Join us for Operational Resilience in 2025: Global and Regional IT Trends, a 30-minute webcast where we’ll reveal key findings from Fragile to Agile: The State of Operational Resilience—including exclusive regional insights.

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State of ITSM Report 2025: Measuring the AI Effect on Resolution Efficiency

Explore the 2025 State of ITSM report to uncover how generative AI impacts resolution efficiency. Get data-driven insights, ROI benchmarks, and strategies to close the AI performance gap.

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SolarWinds Day: The Future of IT Has Arrived

SolarWinds Day is now available on demand - See how SolarWinds AI predicts issues before they strike. Watch the Keynote for major updates, then dive into THWACKcamp sessions with experts on optimizing systems, managing databases, resolving tickets, and hybrid IT operations.

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How Observability Solutions Support Proactive IT Strategies in Government

The whitepaper discusses Observability Solutions for Proactive IT management, detailing strategies and tools for effective system monitoring.

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Effortless ITSM: Crush Your SLAs with AI, Automation, and UX

In this Webcast, SolarWinds will dive deeper into how you can leverage artificial intelligence, automation, and modern user experience to crush your SLAs and ensure exceptional service delivery every time.

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Operational Resilience in 2025: Global and Regional IT Trends—EMEA

Operational resilience isn't just a buzzword; it's a critical component of a healthy business. Join Operational Resilience in 2025: Global and Regional IT Trends, a 30-minute session to learn the biggest barriers to resilience and how to overcome them.

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Operational Resilience in 2025: Global and Regional IT Trends—APJ

Join Operational Resilience in 2025: Global and Regional IT Trends, a 30-minute session to learn what steps you can take to strengthen your organization in the year ahead.

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Effortless ITSM: Save Hours per Ticket With SolarWinds Service Desk

IT teams are under pressure to do more with less. This session shows you how to make that a reality. Raj Pandya (solutions engineer) and Lauren Okruch (senior product marketing manager) will walk you through practical ways to route tickets instantly using smart automation and eliminate delays with artificial intelligence (AI), dynamic forms, and integrated knowledge.

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Actionable ITSM Strategies to Drive Towards the “Effortless” Experience

Effective artificial intelligence (AI) implementation in IT service management isn’t just adding technology. View our Webcast, Actionable ITSM Strategies to Drive Towards the “Effortless” Experience, to get insights into the sources of chaos and complexity.

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The 2025 State of Database Report

Explore how DBAs are adapting to rising complexity and AI adoption. This report reveals key trends, risks, and strategies shaping the future of database management, and what separates high-performing teams from those falling behind.

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Bridging the Observability Gap

Agile and DevOps accelerate app delivery, but database management often lags behind. This paper shows how unified observability, automated CI/CD, and closer Dev-DBA collaboration bridge that gap—improving speed, reliability, and resilience.

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Other resources
VPAT Datasheet: SolarWinds Observability Self-Hosted

Voluntary Product Accessibility Template for SolarWinds Observability Self-Hosted

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Unified. Proactive. Automated.

Modern IT generates more signals that teams can interpret. This eBook explains how leading organizations reduce cognitive overload by unifying operational context, reducing alert noise, and introducing safe automation across hybrid and multi-cloud environments.

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The SolarWinds Service Desk Incident Automation Cookbook

Get 20 ready-to-use automation recipes for SolarWinds Service Desk, covering triage, routing, SLA management, and more to reduce resolution times and eliminate manual work.

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eBook: Five Pillars of Modern IT Management for US K-12 Education

This document provides an introduction to SolarWinds services for US K-12 Education. As agencies move toward "Zero Trust" security models and navigate the complexities of "Secure by Design" initiatives.

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The 2026 State of Monitoring and Observability Report

Get the insights from 750+ IT pros on where monitoring and observability fall short.

Find out how AI is transforming incident response, visibility and operational resilience.

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A Framework for Human-in-the-loop Decision Making

Unlock strategic AI with this framework that helps you ditch manual fatigue by categorizing IT tasks into four high-impact zones, from the "Agentic Sweet Spot" to expert human-led architecture.

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What is Network Discovery?

Network discovery refers to the identification of devices available on a network to ensure their validity.

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What are Network Devices?

Network devices facilitate data transmission and manage digital connections on a computer network.

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What is Network Troubleshooting? How to Fix Network Issues

Do you know how to troubleshoot network issues? Learn about network troubleshooting steps and best practices.

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What are Network Protocols?

Discover the nuances of network protocols, the OSI model layers, and the function of protocols in each OSI model layer.

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What Is a Network Node?

Network nodes are the endpoints, communication, or redistribution points over a network that can receive, create, store, and send data along distributed routes.

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What is Network Configuration Compliance?

Network configuration compliance refers to implementing the proper controls, policies, and device settings to safeguard your network from attackers and comply with the latest industry requirements for standards like HIPAA and PCI DSS.

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What is a Database Query?

In everyday language, a query is simply a request for information. Similarly, the meaning of a query in database management is a request for data. If you need to access, manipulate, delete, or retrieve data from your relational database, you’ll need a database query written using a specific syntax.

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What is MIB?

MIB is an organized, up-to-date repository of managed objects for identifying and monitoring SNMP network devices.

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What is agentless monitoring?

Agentless monitoring helps you monitor your overall network health without deploying any third-party agent software.

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What is Uptime?

Uptime is a metric used to measure the availability of a website or business application.

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What Is Ping?

Ping is a powerful TCP/IP command designed to help track and resolve connectivity issues between two or more networked devices.

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What are Computer and Server Operating Systems?

Your complete guide to operating system concepts, types, features, examples, and more.

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What Is Windows Server?

Windows Server is a group of operating systems to support enterprises and small and medium-sized businesses with data storage, communications, and applications.

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What Is Network Backup?

Network Backup is the process of replicating business-critical data to ensure data is always available.

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What is Database Performance Tuning?

It's the process of ensuring smooth and optimal database performance by using varied techniques, tools, and best practices.

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Remote Desktop Services

Remote desktop services (RDS) is a technology that enables users to connect to a remote computer's desktop and programs over a network connection. This allows users to work on a laptop far from the desktop as long as they have internet access and the right log-in credentials. With this technology, an IT department can manage, troubleshoot, update, and maintain various computers remotely and centrally.

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What is CPU usage?

CPU utilization indicates the amount of load handled by individual processor cores to run various programs on a computer.

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What Is Network Access Control?

Network access control includes the security policies designed to control network access, such as authorization controls and authentication checks.

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What Is QoS in Networking?

A collection of technologies that help efficiently manage network traffic by setting priorities for critical resource-intensive applications within the network.

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What is an Access Control List?

An access control list is a list of permission rights used to assign roles and responsibilities.

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What is Role-Based Access Control (RBAC)? RBAC Guide

Learn about how RBAC can help with automating user access rights management, minimizing risk, securing data, demonstrating compliance, and improving cybersecurity.

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What Is Remote Access?

What you need to know about remote access, protocols, benefits, key considerations, and more.

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What Is AWS CloudWatch? Definition and Top Tips

Amazon CloudWatch is a monitoring, observability, and management service designed specifically for site reliability engineers (SREs), IT, and DevOps teams.

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What is Network Infrastructure?

Network infrastructure is the broader collection of fundamental components that work cohesively to run an IT network.

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What Is an Oracle Database?

An Oracle database is a fully configurable and scalable enterprise database solution that uses a relational model for information management.

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What is a Network Administrator?

A network administrator proactively identifies and resolves a computer network's security, reliability, and performance issues.

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What is Database Management System (DBMS)?

Database performance management system is designed to help admins more easily troubleshoot and resolve DBMS performance issues by monitoring performance and providing root-cause analysis of your database using multi-dimensional views to answer the who, what, when, where, and why of performance issues.

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What is a Database Index?

An index helps in rapid access of database records by storing pointers to their actual disk location.

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What is the MFT Protocol?

Managed file transfer (MFT) protocol includes automation capabilities to help companies securely share various types of data over the internet.

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What is Network Optimization?

Network optimization leverages a variety of strategies, tools, and programs to improve network performance.

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What Is Application Infrastructure?

Application infrastructure refers to all the software and hardware assets necessary for the smooth functioning of your application.

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What is Database Concurrency?

Database concurrency is a unique characteristic enabling two or more users to retrieve information from the database at the same time without affecting data integrity.

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What is Index Fragmentation in SQL Server?

SQL Server index fragmentation is an overarching problem arising from an excessive number of alterations in the database.

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What Is Remote Desktop Protocol?

Remote Desktop Protocol (RDP) enables users to remotely access and control physical and virtual devices running on Windows.

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What is Hyper-V?

Hyper-V is a Microsoft virtualization product allowing you to create and run multiple VMs on a physical host.

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What is Packet Capture (PCAP)?

Packet capture is a networking practice involving the interception of data packets traveling over a network.

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What Is Network Congestion?

Network congestion refers to the reduced quality of service that occurs due to overloaded network nodes or links.

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What Is Packet Loss? How to Fix It

Explore how to identify, analyze, and troubleshoot packet loss issues.

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What is WSUS? Windows Server Update Services Guide

Windows Server Update Services (WSUS) definition, how WSUS works, and learn how to deploy it efficiently.

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What Is Network Capacity?

Network capacity quantifies the maximum amount of data that can be transmitted over a network from one point to another.

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What is Network Bandwidth?

Find out what network bandwidth is and how to optimize and increase your network capacity.

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What is Network Configuration?

Do you know what network configurations are and how to automate configuration management using tools? Learn how to start managing your network efficiently.

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What is Windows Event Log?

The Windows event log records specific events related to the system, security, and applications on a Microsoft system.

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What is Website Monitoring?

Your complete guide to website monitoring concepts, types, tools, and more.

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What is a virtual machine (VM)?

Learn more about virtual machines (VMs), including what they’re used for, types of virtual machines, and differences between VMs and virtualization.

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Subnetting: What Is a Subnet? How It Works

Subnetting is the process of logically dividing an IP network into more subnetworks.

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What is Syslog?

What you need to know about standard protocol enabling network devices to interact with a logging server and exchange event data.

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What is an SSL certificate?

SSL certificates are small data files designed to strengthen the overall website security through strong encryption and identity verification methods.

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What is SSAS (SQL Server Analysis Services)?

Your intro to a popular data analytics solution.

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What is SNMP Walk, and How Does It Work?

Know the value of each OID on a device instantly.

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What is an SNMP Trap? All About SNMP Traps

SNMP traps are unrequested notifications an SNMP agent of a managed device sends to an SNMP manager in the network.

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What is SNMP?

SNMP is a networking protocol used to monitor network devices.

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What are SharePoint Permissions?

Learn about automating SharePoint permission rights, simplifying management, providing safe access to data, and demonstrating compliance.

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What Is Advanced Persistent Threat?

Advanced persistent threat (APT) is a planned, stealthy cyberattack that allows attackers to penetrate a company's network and stay inside for a prolonged duration to exfiltrate valuable information.

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What is Server Infrastructure?

Learn about server infrastructure, server types, and the importance of monitoring and identifying server performance issues in real time.

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What Is SIEM? Security Information and Event Management Guide

Learn how to aggregate, correlate, analyze, and monitor security logs and events to prevent and mitigate security threats.

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What is MariaDB?

MariaDB is a secure enterprise database system using pluggable storage engines to store and manage different types of data.

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What Is Network Visualization?

Network visualization allows you to pictographically showcase the network architecture, including device arrangement and data flows.

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What Is SQL Performance Tuning?

SQL performance tuning, or performance tuning, is checking and resolving issues potentially affecting the efficiency of a SQL database.

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What is Storage Resource Monitoring?

Track the performance and capacity of your storage arrays with Storage Resource Monitoring (SRM) to keep tabs on any storage-related issues slowing your system down.

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How to Identify Devices on a Network

Learn more about identifying network devices, including how to identify unknown devices and identifying devices on wireless networks.

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What is HTTP?

HTTP is a standard protocol enlisting the recommended guidelines and procedures for exchanging information over the internet.

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What is Linux Server?

Linux® server refers to a specific type of server based on the free, open-source, and modular Linux operating system.

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What is Network Downtime?

Outage, human errors, failure of equipment, or ongoing maintenance can cause network downtime. Find out how to reduce and avoid it to minimize business losses.

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Patch Management Software

Simplify and automate patch management

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Syslog Server vs. SIEM

Understand the difference between Syslog Server and SIEM solution.

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What Is Database Monitoring?

Learn more about the basics of database monitoring, including why monitoring, optimizing, and tuning database performance is crucial.

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What is Log Monitoring?

Learn everything you need to know about log monitoring.

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What is IPv6?

IPv6 is the revised version of the Internet protocol designed to overcome the IPv4 limitations and address exhaustion problem.

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What are Network Performance Metrics?

Network metrics are qualitative and quantitative ways to observe and determine network behavior.

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What is Data Storage Management?

Learn how to streamline access to critical data by optimizing organizational data storage policies.

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What Is IIS Server?

Learn more about IIS, including what it’s used for, benefits, and how to configure IIS web servers and virtual directories.

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What Is File Integrity Monitoring?

A security mechanism that analyzes critical system files to check unauthorized modifications and cyberattacks.

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What is File-sharing security?

File-sharing security is all about utilizing the right set of file security tools, transfer protocols, and procedures while exchanging sensitive business documents inside or outside the company network.

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What Is FTP Server?

What you need to know about the FTP server process, types, benefits, and more.

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What Is an Enterprise Network?

Learn more about enterprise networking, including the components, architecture, and monitoring best practices.

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What is Network Availability?

Network availability, also referred to as network uptime, denotes the overall duration for which the clients can seamlessly access the resources, such as servers and printers, available on a computer network.

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What is Network Administration?

Learn about network administration, including key areas of focus, what a network admin does, and differences between a network admin and a network engineer.

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What Is a Domain Controller?

A domain controller is a server computer that authenticates and validates user access on a network.

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What is Network Activity?

Network activity monitoring helps identify bottlenecks impacting overall network performance, health, and uptime.

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What is Application Pool in IIS?

It’s a logical collection of websites or applications served by one or multiple worker processes with the same configuration.

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What is DDI?

DDI is an abbreviated term that refers to the amalgamation of DNS, DHCP, and IP Address Management into a single service or solution.

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What Is a Database? Relational and Non-Relational Database Guide

Monitor, analyze, and optimize cross-platform database performance.

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What Is Database Cardinality?

Database cardinality can be defined as the relationship between tables consisting of elements in a set.

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What Is Cyberthreat Intelligence?

Cyberthreat intelligence provides critical knowledge about existing and evolving cyber threats and threat actors.

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What Is Bandwidth Consumption?

Bandwidth consumption happens when a node connects to and exchanges information over a network.

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What are Active Directory Groups?

Active Directory (AD) groups help keep a tab on the access permissions to various resources in your network, such as computers.

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What is Active Directory?

Active Directory can be used for the management of user permissions and access rights.

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What Is a Service Desk?

A Service Desk is the central point of contact between IT and end-users within an organization. It supports the entire IT service management (ITSM) lifecycle, handling incidents, service requests, problems, and changes to ensure that IT services align with business needs. The ultimate goal of a service desk is to drive productivity and satisfaction across the organization by delivering high-quality IT services.

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What is AI in ITSM?

AI in IT Service Management (ITSM) is the use of artificial intelligence technologies, including machine learning, to automate and enhance IT service delivery and support processes. This includes employing AI tools to streamline tasks, improve efficiency, and provide better user experiences.

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What Is Network Visibility?

Network visibility means monitoring and understanding all network activities in real-time to ensure smooth, secure, and efficient operations.

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What Is IT Asset Management (ITAM)?

Learn about IT assets, including information about managing IT assets and why IT asset management is important.

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What Is Configuration Drift?

Everything you need to know about configuration drift and more.

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What Are the Key Differences Between SCP and SFTP?

Learn the definitions of SCP and SFTP, their differences, common use cases, and more.

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What Is SQL Server?

SQL Server is a relational database management system used to store, manage, and retrieve data efficiently.

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What Are the Key Differences Between MFT and SFTP?

Find out about MFT vs. SFTP, including their key differences, common use cases, and which one is right for you.

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What Is IT Operations Management?

Learn about the role, importance, and best practices of ITOM.

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What Is IT Change Management?

Learn about what change management is, its best practices, and the types employed by organizations.

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What Is PostgreSQL?

Discover what PostgreSQL is, its features, functions, and more.

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What Is SFTP (SSH File Transfer Protocol)?

SFTP (SSH File Transfer Protocol) allows for the secure transfer of files over remote systems.

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What Is FTPS (FTP Secure)?

File transfer protocol with Secure Sockets Layer (SSL) definition.

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What Is Data Observability?

Learn about data observability’s benefits, importance, and more.

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What Is a Hybrid Cloud?

Learn about hybrid cloud solutions, architecture, and benefits.

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What Is Enterprise Service Management?

Learn about ESM’s importance, objectives, and best practices.

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What Is a Protocol Analyzer?

What you need to know about protocol analyzers, their benefits, and more.

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What Is Bandwidth Management?

Learn about bandwidth management and bandwidth control.

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What Is Cloud Computing?

Cloud computing allows companies to rent software, data storage, and other IT resources instead of managing them in-house.

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What Is Container Technology?

A container is a lightweight package that includes code and dependencies together.

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What Is Log Management?

A complete guide to log management best practices to help you collect, organize, and monitor logs effectively.

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What Is Remote Monitoring and Management (RMM)?

Learn about remote monitoring and management, its benefits, and more.

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What Is Centralized Log Management?

Learn about the benefits and importance of centralized log management.

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What Is Cyber Risk Management?

Learn about cyber risk management and its importance.

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What Is Secure Remote Access?

Discover what secure remote access is, key strategies, and more.

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What Is Incident Management?

Incident management is a process within IT service management (ITSM) aimed at restoring normal operations as quickly as possible when disruptions occur.

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What Is a Knowledge Base?

Learn about knowledge bases, including how to build and maintain a knowledge base.

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What Is a Service Level Agreement (SLA) in ITSM?

Learn about SLAs, including different types, how to manage them, and why it’s important.

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What is IT Service Management (ITSM)?

IT service management (ITSM) is the set of processes and activities involved in planning, designing, delivering, managing, and maintaining IT services. ITSM ensures the appropriate people, technology, and processes are in play to strategically optimize service delivery, improve business processes, and enhance user experiences.

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What is a Configuration Management Database (CMDB)?

A CMDB is a crucial part of the ITIL framework. It enables organizations to manage, control, and configure assets.

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What Is Help Desk Software?

Learn more about help desk solutions, including why they’re important, the difference between a help desk and a service desk, and how to optimize help desk workflows.

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What is ITIL Service Catalog?

ITIL service catalog is a systemic record providing visibility into your organization's active IT services.

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What Is an IT Service Management (ITSM) Platform?

Learn about IT service management systems, including how modern ITSM platforms work and what features to look for to advance your service ticket support and delivery.

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What Is IoT?

The network of smart devices embedded with sensors, software, or any other technology to exchange data over the internet.

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What is IT Risk Management?

IT risk management involves policies, procedures, and tools to identify and assess potential threats and vulnerabilities in IT infrastructure.

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What Is Compliance Monitoring?

Learn about the process, challenges, and best practices of compliance monitoring.

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What Are Application Logs?

Learn about the significance of application logs in software development and how to conduct effective log analysis.

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What Is Network Traffic Monitoring?

Learn about the significance of network traffic monitoring for a more efficient IT environment.

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What Is Serverless Architecture?

Dive into the essentials of serverless architecture, from its core concepts and benefits to the challenges and comparisons with other models.

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What Are Syslog Levels?

Explore syslog severity levels and their importance in log management.

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What Is Syslog Format?

Learn about the structure, types, and importance of the syslog format.

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What Is NGINX Monitoring?

Learn how to monitor NGINX with metrics, logging, and insights.

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What Is Apache Cassandra Monitoring?

What you need to know about Apache Cassandra monitoring, its best practices, and more.

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What Is a Brute-Force Attack?

Learn about brute-force attacks, their types, and how to protect against them with strong passwords and multi-factor authentication (MFA).

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What Is a Server?

Explore the essential role of servers, from web and email to database and application services, in supporting modern digital infrastructure.

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What Is Problem Management?

Learn how problem management enhances IT reliability and improves service delivery.

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What Is DNS hierarchy?

Dive into the details of the DNS hierarchy from root servers to subdomains and learn how it simplifies internet navigation and domain resolution.

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What is a Change Agent?

Discover the role of change agents in driving innovation and aligning IT with business goals.

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What Is IT Infrastructure Management?

Learn how IT infrastructure management optimizes business operations, security, and scalability.

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What is an SSH?

Learn about SSH, its history, key security features, and how to set it up for secure remote access and file transfers.

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What Is MySQL Database?

MySQL is a popular open-source enterprise database solution that relies on the relational data model for data storage and management operations. Oracle, Amazon AWS, and other vendors offer proprietary commercial versions.

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What is Zero Trust Security?

Learn more about Zero Trust, including how it works, its architecture, and the benefits of a Zero Trust security model.

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What Is Virtualization?

Virtualization technology creates simulated environments based on physical systems to enable optimal and flexible resource utilization.

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What is Network Automation?

Network automation is the process of automating the management of a network’s physical and virtual devices using software to maximize efficiency.

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What Is Email Spoofing?

A technique commonly used in phishing attacks and spam to trick users by sending emails from a forged sender address.

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What Is Database Software?

A comprehensive guide to database software concepts, types, examples, and performance monitoring.

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What is T-SQL?

What you need to know about T-SQL and its functions.

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What Is Reverse Proxy?

A reverse proxy facilitates seamless communication in a client-server architecture with intelligent traffic routing, filtering, and distribution.

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What Are OSI Layers?

OSI layers enable standardized, reliable communication between two or more network devices.

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What Is a Relational Database?

A relational database allows you to easily find, scan, and sort specific information based on the relationship among the different fields defined within a table.

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What Is a NoSQL Database?

NoSQL databases store and retrieve information in a nontabular format, unlike relational databases.

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What is High Availability?

High availability indicates a system's capability of being resilient to known or unknown failures.

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What Is End-User Network Experience Monitoring?

End-user network experience monitoring allows teams to assess the impact of network performance on end users' experiences.

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What Is DHCP?

DHCP intelligently manages IP address allotment and renewal activities in a network.

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What Is an Insider Threat?

An insider threat is a user with authorized access to sensitive company assets or data who may misuse their access rights to compromise the organization's security.

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What Is Software-Defined Networking?

Learn more about software-defined networking (SDN), including how it works, implementation, benefits, and differences between SDN and traditional networking.

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What is Network Topology?

Network topology offers a diagrammatic explanation of the logical and physical setup of different components, such as routers and switches, in a network.

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What is a Vulnerability Assessment?

Vulnerability investigation or assessment is a systematic approach to identify the security loopholes or weak points in your IT infrastructure and take active measures to resolve them quickly.

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What is Application Performance Monitoring?

Your complete guide to APM concepts, capabilities, tools, and more.

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What is a Wi-Fi Heat Map?

A Wi-Fi heat map is a visual representation of Wi-Fi signal strength that provides visibility into your network and coverage.

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What Is Root Cause Analysis (RCA)?

Read about root cause analysis, its methods and benefits.

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What is Cybersecurity?

A complete guide on cybersecurity types and best practices to help you safeguard against common types of cyberattacks.

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What Is a Network Sniffer?

A network sniffer is a tool that captures and analyzes data packets as they travel across a computer network.

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What Is Observability (o11y)?

Observability provides proactive insights, automated analytics, and actionable intelligence from collected data.

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What is DNS Resolution?

Learn what DNS resolution is, how it works, the types of DNS servers involved, and why it’s essential for internet connectivity.

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What Is OpenTelemetry (OTel)?

OpenTelemetry is an open-source observability framework for standardizing the collection and export of telemetry data.

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What Is SD-WAN?

SD-WAN is a software-based network technology that offers a modern, flexible, and more effective way to administer wide-area networks.

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What Is Containerization?

Traditionally, application code was developed in a specific computing environment. Relocating application code to another environment, such as from computer systems to virtual machines, often resulted in bugs and errors. Containerization removes this problem by isolating application code and dependencies in an isolated user space known as containers.

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What Is AWS CloudTrail?

AWS CloudTrail is a service that tracks activity within an organization's AWS environment. Learn about CloudTrail features and benefits.

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What Is ITIL?

ITIL is a set of best practice guidelines focused on aligning the delivery of IT services with business goals.

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What Is Computer Hardware?

Learn about computer hardware, including the importance of monitoring hardware in enterprise and data center environments.

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What Is a VLAN?

Learn about VLAN, including the different types of VLAN, managing and configuring VLAN, and key differences between VLAN and LAN.

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What Is Network Monitoring?

Network monitoring is a critical IT process to discover, map, and monitor computer networks and network components, including routers, switches, servers, firewalls, and more.

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What Is Real User Monitoring?

Real user monitoring (RUM), also known as end-user experience monitoring, provides visibility into real-time problems affecting the experience of users while navigating your website.

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What Is Synthetic Monitoring?

Learn more about synthetic monitoring, including different types of synthetic monitoring.

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What Is a Web Server?

Learn more about web servers, including how web servers work, what they’re used for, and key differences between web servers and application servers.

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What Is an SQL Database?

What you need to know about SQL database structure, types, benefits, performance metrics, and more.

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What Is CIDR?

Classless Inter-Domain Routing (CIDR) refers to the standard process of efficiently allocating and organizing IP addresses across networks and devices.

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What Is Distributed Tracing?

Distributed tracing is vital for managing the performance of applications that use microservices and containerization.

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What Is a Database Schema?

A database schema is the structure or organization of data in a database management system. 

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What Are SQL Server Integration Services?

What you need to know about Microsoft SQL Server Integration Services (SSIS), SSIS packages, and SSIS monitoring.

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Kilvington Grammar School Simplifies IT Monitoring and Reduces Downtime with SolarWinds

Kilvington Grammar School partnered with SolarWinds on tailored monitoring, reducing unplanned downtime by 50%. This empowered staff to identify issues instantly, ensuring smooth adoption and improved service reliability for the school community.

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DBA Burnout: The $80K Crisis Your Business Can’t Afford

Get a 5‑minute snapshot of DBA burnout from the 2025 State of Database Report. Learn why this growing challenge impacts resilience and why leaders must act now.

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How to Use Internet Proxy for Remote Support with Dameware Central Server

SolarWinds Head Geeks dive into setting up Dameware Central Server and its remote features - from mobile remote desktop access to Web Help Desk integration and every Central Server remote tool in between. Learn how Central Server can help with license and user management. Free trial!

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Azure Database Performance Monitoring and Optimization

SolarWinds Database Performance Analyzer provides performance tuning and optimization for Azure cloud databases, and it can be deployed in Azure.

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Gaylor Electric Modernizes Network and Systems Management

Over the past decade, as Gaylor Electric transitioned from an on-premises data center to a modern private cloud environment, they faced the challenge of gaining unified oversight of the increasingly distributed environment. Their infrastructure utilized a hodgepodge of monitoring tools across three principal IT support locations and on managed servers running software as a service (SaaS) and platform as a service (PaaS) solutions in a virtualized private cloud.

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Kiwi CatTools Datasheet

Kiwi CatTools is a configuration management and network automation tool for network devices that saves time and reduces errors by automating common tasks, including backups and roll-outs.

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The Complete Guide to Keeping IT Simple

IT organizations face the challenge of adapting to rapidly evolving
technology trends such as the Internet of Things (IoT), artificial
intelligence (AI), IT service management (ITSM), and cybersecurity.

View Whitepaper
Step up Threat Detection with Security Observability

Gain visibility across your environments (across networks, infrastructures, applications, and databases) to reduce the time needed to detect, alert, and remediate security incidents on a single pane of glass.

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Driving Better Outcomes with APM and Observability

The GigaOm report, Driving Better Outcomes with APM and Observability, reviews the state of play for organizations considered actively cloud-native.

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Manage Your Multiple Database Journey

This whitepaper explores the strategic implementation and management of multiple enterprise database environments. It uses the latest industry studies to look at trends and options to guide managers responsible for diverse database platforms.

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Virtualization Monitoring 101. Virtually everything you need to know about monitoring VMs, containers, the cloud, and more

This eBook is designed to discuss virtualization realities from the age-old debate of on-prem vs. cloud vs. hybrid (Spoiler… nearly everyone is hybrid) to newer technology like containers.

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Is it Really the Bandwidth

This whitepaper will identify three components of network performance to look at when you get a demand for more bandwidth.

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SolarWinds Education Solutions Overview

SolarWinds is a leading provider of powerful and affordable IT management and monitoring solutions. We help eliminate complexity from your infrastructure network and data center operations, systems management, cybersecurity, and IT services management—so you can do more with less.

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Mastering SQL Server: The Art of Smart Automation

The adoption of platforms like Kubernetes has grown as DevOps teams build scalable applications. Monitoring in complex environments with many pods is challenging. Smart automation, incorporating dynamic monitoring, is key. Join Kevin Kline to learn about SQL Server automation and monitoring.

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Decoding the Future: How Observability Conquers Top 3 IT Challenges for the DoD Intelligence Community

Enhancing Operational Agility in Complex Battlespaces

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How Observability Guides Successful Cloud Migration

Most organizations are partway through a cloud journey, with many aiming at a hybrid cloud outcome. Observing and managing IT during migration is a challenge. This eBook explores how SolarWinds Observability Self-Hosted can help your cloud migration succeed.

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Texas State Department of Transportation Implements SolarWinds to Improve Traffic Conditions

SolarWinds and partner Skyline Technology Solutions provide solutions to improve traffic conditions and enhance citizen safety

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Observability Dilemma: To SaaS or Not to SaaS, That is the Question!

We decode the Observability Dilemma, emphasizing the importance of Observability in shaping your organization's tech ecosystem. Take a look at the advantages and limitations of SaaS and self-hosting solutions.

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The 5 Executive Blind Spots Around Observability | Webcast

Only 1 in 10 enterprises adopted an observability strategy in 2020. By 2024, Gartner predicts that number will triple among companies progressing cloud-based architectures.

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End-to-End Virtualization Management and Performance Monitoring

With virtualization ubiquitous across servers, have you considered the impact on the applications running on them? This webcast will discuss how SolarWinds is bridging the gap between the virtual admin who is responsible for the VM infrastructure and the DBA who is responsible for databases running in virtual machines.

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Evolving Toward Unified Observability Implementation for Hybrid Environments

Many companies are applying observability, but it is often in a fragmented and siloed manner. Adopting a unified observability strategy is key to accelerating problem identification in a hybrid IT environment and opening up new use cases, including those that serve IT leaders.

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Public Land Management Agency Improves Internal Satisfaction Rate over 30% with SolarWinds Platform Modules

Learn how a public sector network team built a flexible, comprehensive monitoring solution with a tight budget and a small team on the SolarWinds Platform.

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Communication and Asset Control Increases with Samanage Integrated Asset Management and Service Desk Solution

As a service desk, the IT department at J.F. Brennan Company had users submitting requests multiple ways. Some requests were going to one member of the team, others to multiple members of the team, or the incident would go unreported altogether. “With over 300 employees, our tracking system of spreadsheets, databases, and emails could not keep us on top of our tasks or bigger projects,” said Caleb Rose, IT coordinator.

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3rd Party Patching with System Center Configuration Manager

Learn how SolarWinds Patch Manager automates the patching process of 3rd party applications that includes researching needed patches, obtaining and running the update installer, documenting the pre & post-installation conditions, creating a package with metadata about the update and post-installation conditions, publishing the package to SUP, synchronizing to the site server, and building a deployment package. System Center Configuration Manager™ provides the ability to update third party patches using SCUP (System Center Updates Publisher).

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SolarWinds Server & Application Monitor Datasheet

Troubleshoot application performance issues faster and reduce downtime.

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Account Permissions and Limitations in the Orion Platform

This video briefly demonstrates how to set account limitations and permissions in Orion and provides best practices in which permissions should be enabled for administrators and users.

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Accelerating Your Deployment of the SolarWinds Orion Platform to Microsoft Azure

The SolarWinds® Orion® Platform and its modules are now Azure Certified applications and available in the Microsoft® Azure Marketplace.

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Access Rights Auditor Free Tool

SolarWinds® Access Rights Auditor is a standalone free tool, designed to scan your file system and evaluate potential security risks due to user access rights.

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Adding a New Alert

This video (3:29) demonstrates how to set up user permissions and provides best practices on which permissions should be enabled for administrators and users.

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Adding a New User Account

This video (2:30) demonstrates how to set up user permissions and provides best practices on which permissions should be enabled for administrators and users.

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Add and assign Universal Device Pollers

This video (4:26) will show you how to add new pollers and assign pollers to devices.

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Adding and Customizing Resources

This video will demonstrate how to add resources to a view, rearrange resources in columns, and edit charts and graphs.

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Configuring File Integrity Monitoring in SolarWinds® Security Event Manager

Learn how to configure File Integrity Monitoring (FIM) capabilities in SolarWinds Security Event Manager (formerly Log & Event Manager).

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Alert Schedules

This video (3:05) will demonstrate how to create alert schedules

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Adding Nodes Manually

This video (3:58) will demonstrate how to manually add a node that you want to monitor instead of using Network Sonar Discovery

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Adding View Limitations

This video (4:11) will demonstrate how to create views - add resources to a view, rearrange resources in columns, edit charts and graphs - and how to limit views.

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Automate Network Management With Kiwi CatTools

In this video, we’ll introduce you to the top three features of SolarWinds Kiwi CatTools.

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Actual Tech Media Security Megacast featuring Access Rights Manager

SolarWinds shows you how to protect yourself from internal security threats by analyzing user access to services and file servers with visibility into privileged accounts and group memberships from Active Directory® and file servers.

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Collect MIB Walk Data Using the SolarWinds SNMP Walk Tool

Learn how to use the SolarWinds SNMP Walk tool to troubleshoot Orion server issues and collect SNMP walk data.

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Building a Map

This video (9:50) demonstrates how to build a map using a tool is called Network Atlas, which is included with Orion products such as Network Performance Monitor or Server & Application Monitor.

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Collaboration is Key to Resolving Database Performance Issues

Stop the blame game, with a shared view of the truth on the relationship between DBAs, IT admins and developers, and how Database Performance Analyzer helps bridge that gap.

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Clean Up Directories With Direct Permissions in Bulk

SolarWinds® Access Rights Manager (ARM) allows you to clean up directories with direct permissions as bulk action.

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Dameware Smart Card Logon & Authentication

Learn how to enable Smart Card logon and authentication with Dameware Remote Support and Mini Remote Control.

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Configuring File Integrity Monitoring (LEM v6.0)

This video covers how to install and configure Real-Time File Integrity Monitoring

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Configure Advanced Alert Options

This video (4:52) demonstrates how to build more advanced alerts by adding a timer to the alert logic as well as adding new logic sections. In adding timing, you can have the alert trigger after a condition has been met for a period of time.

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Create a Manual Discovery Job

This video demonstrates how to add network objects to the database for monitoring using the Orion Platform Network Sonar Discovery wizard.

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Create a Scheduled Discovery Job

Watch and learn how to create a scheduled discovery job in NPM.

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Create a New View

This video demonstrates how to create a new view, customize views, and manage views for Orion Platform v2016 and above.

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Creating Reports using Reports Builder

This video (14:22) shows the steps on how to create a custom report using the reports builder in the Orion web console.

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Creating and Modifying Menu Bars

This video (3:17) demonstrates how to set up user permissions and provides best practices on which permissions should be enabled for administrators and users.

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Creating Correlation Rules with Security Event Manager

Learn how to create correlation rules with Security Event Manager (formerly Log & Event Manager).

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Create Custom Reports in Web Help Desk

This video will show you how to quickly and easily create an action rule that can help automate processes and workflows.

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Customer Success with the SolarWinds Support Community

Find out about all the great resources available to help you be successful with your SolarWinds products.

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Dameware Remote Everywhere

Dameware Remote Everywhere is a simple, easy to use, cloud-based remote-support solution developed to help IT professionals resolve issues quickly.

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Dameware Remote Support and Mini Remote Control Guided Tour

This guided tour of Dameware Remote Support and Mini Remote Control 11.0 shows the Dameware Central Server and Internet Proxy in action. Securely support end-users from an easy-to-use console.

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Dameware Remote Support

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians.

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Database Performance Analyzer

The cross-platform solution for performance monitoring for both cloud and on-premises databases.

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Create a NOC View

This video (4:20) will demonstrate how to add resources to a view, rearrange resources in columns, and edit charts and graphs.

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Demonstration on Upgrading NPM (10.4 to 12.0)

In this video we will show you the steps for upgrading an older version of Network Performance Monitor.

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Detect Hardware Failure Using Log Analyzer and Network Performance Monitor

SolarWinds Log Analyzer provides aggregation, searching, and analysis of network and systems device logs.

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DevOps or the Accidental DBA: Database Performance Analysis and Optimization

It is becoming more common for DevOps, IT Ops and AppDev to be involved with database application performance. Database Performance Analyzer’s intuitive interface combined with expert advice help non-DBA’s isolate and resolve performance issues.

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Drag and Drop Answers to Your Toughest IT Questions With PerfStack

PerfStack™, a feature of the Orion® Platform, provides cross-stack correlation for your IT data, whether it’s your network, application, virtual server, web performance, or storage metrics, helping you solve your toughest infrastructure problems. See how easy it is to drag and drop performance metrics to an interactive performance dashboard and accelerate troubleshooting.

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Discover, Monitor, and Troubleshoot Application Dependencies with SAM

Determine if network communication issues are impacting business-critical applications with automatic discovery and monitoring of application dependencies.

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Essential Up/Down and Performance Monitoring with SolarWinds ipMonitor

Essential up/down and performance monitoring for networks, servers, and applications

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Find Devices Quickly and Manage Port Usage with SolarWinds User Device Tracker

User Device Tracker (UDT) delivers automated endpoint tracking to help you quickly locate users or devices, as well as alert you when rogue devices enter the network.

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FREE SolarWinds Diagnostic Tool for the WSUS Agent

FREE Diagnostic Tool for the WSUS Agent from SolarWinds provides you with a quick and easy way to run configurations and perform sanity checks on a Windows Update Agent on 32 or 64-bit systems.

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Gain Visibility into IP Addresses with SolarWinds® IP Address Manager

This SolarWinds customer shares how IPAM allows him to monitor IP addresses in his network and improve monitoring of those addresses.

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Gain Accurate Path Analysis Visibility with SolarWinds Traceroute NG

Traceroute NG is a standalone free tool that offers continuous TCP and ICMP tracing capabilities, delivering accurate single-path analysis from source to destination, typically within mere seconds.

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Getting Started with Log Analyzer

This video discusses the new features in Log Analyzer 2.0, installation pre-requisites and guides the user through web console navigation and feature functionality.

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GNS3 Free Network Emulator Tool

Build, Design and Test your network in a risk-free virtual environment and access the largest networking community to help.

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Government IT Reseller Uses SolarWinds Products to Provide Solutions

This government reseller, Liz Shear from Norseman Defense Technologies, thinks SolarWinds products are a great fit for her government clients.

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Government MSP Implements SolarWinds Products to Help Improve IT Security

This managed service provider, Chip Justice from Telesis, explains how they implement SolarWinds products to improve visibility and troubleshooting for their government clients.

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Grant and Remove File Server Access Rights

User account provisioning and deprovisioning can be a cumbersome, manual process.

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How to Identify and Patch a Machine at Risk

One of the simplest, yet most time-consuming measures to keep your systems safe is to keep your patches up to date. This video will show you how to use SolarWinds® Patch Manager to identify systems at risk and get them up to date.

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Monitor Databases on AWS Using SolarWinds Database Performance Analyzer

See how SolarWinds Database Performance Analyzer identifies SQL Server and Oracle performance issues on the AWS Cloud.

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How to Install an Additional Polling Engine

This resource provides a video that can teach more about installing additional polling engine. This information is for the Orion Platform version 2016 and above. Products on this Orion Platform version include Network Performance Monitor (NPM) 12.0 and later and SAM 6.2.4 and later.

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How to Install NPM and Other Orion Platform Products

This video will help you install Orion Core products in your environment.

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How to Install or Configure SNMP for Windows

Learn how to install or configure SNMP for Windows on an Orion server, and confirm that the SNPM service is installed.

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How to Send or Request Large Files With SolarWinds Serv-U

Learn how you can easily share or request large files with SolarWinds Serv-U in its intuitive web client.

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How to Monitor for Unauthorized Changes to Your Linux Packages With SCM

In this video, we'll show you how you can see who has access on your Linux servers, monitor and alert on changes to those permissions, and track the changes over time for auditing purposes with SolarWinds® Server Configuration Monitor (SCM)

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How to Submit a Product Feature Request

Do you have a suggestion of how we can help to improve your SolarWinds product? Learn how to see if someone has already submitted your idea or submit one of your own.

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Identify End Points Using Old Applications with SolarWinds® IP Address Manager

This customer explains how to avoid user downtime by identifying end points using older applications.

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Installing the Orion Platform Agent

This video demonstrates how to install agents used with Orion® Platform products on both Linux and Windows devices.

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Identify Shared Directories and Files on OneDrive

Learn how to identify and audit shared directories and files on OneDrive with SolarWinds® Access Rights Manager (ARM).

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IP Address Management for Virtual Machines

Learn how you can automate IP address management for VMs on-premises and in the cloud to save time, help prevent inaccuracies, and dynamically scale your virtual environment.

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Interacting with Log Data in Security Event Manager

SolarWinds Security Event Manager is designed to give users a centralized view of logs and events occurring across their network, and quickly and easily recall specific logs and identify suspicious patterns and behaviors in that data.

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How to Find and Stop SQL Injection Attempts on Your Websites With SolarWinds Security Event Manager

Your public-facing websites can be a secret backdoor to personally identifiable data.

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It's not the Network SolarWinds NetPath

How do you prove it's not the network? Learn how one SolarWinds customer proved their network was not at fault for service issues with a cloud product using NetPath, a feature of Network Performance Monitor.

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MIBs and OIDs

This video (2:02) will begin a discussion on using Universal Device Pollers by focusing on MIBs and OIDs, what they are and what they are used for.

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How to Integrate ServiceNow with the Orion Platform

View this video (8:06) to see a demonstration on how to enable the integration between your Orion Platform product and ServiceNow.

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Log Analyzer Guided Tour

SolarWinds Log Analyzer is designed to make it easy to collect log data and view, search, and alert on those logs, all at an affordable price.

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Log and Network Performance Pack

Log and Network Performance Pack combines SolarWinds Network Performance Monitor (NPM) and Log Analyzer in a single pack.

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Locate Source of IP Address Conflicts Fast with SolarWinds® IP Address Manager

A SolarWinds customer explains how IPAM is used to identify IP Address issues quickly cutting down on time to find root cause of the problem.

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Managing Discovery Jobs and Performance

In this video (6:12) you will learn how to discover new devices, interfaces, applications and servers in your environment on an ongoing basis. You can create as many separate discovery jobs as you’d like and it’s usually a good idea to split up your discovery jobs if you have a large environment to scan. Learn best practices for breaking up discovery jobs, and scheduling discovery jobs.

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Manage Change and Avoid Costly Errors with SolarWinds IP Address Manager

Get a quick overview of SolarWinds IP Address Manager (IPAM) and learn why automated and consolidated DHCP/DNS and IP address management is a must-have in today's dynamic networks

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Log and Systems Performance Pack Overview

Log and Systems Performance Pack combines Server & Application Monitor and Log Analyzer in a single pack.

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Manage and Back Up Network Configs with Kiwi CatTools

Learn how you can manage and back up network configs with SolarWinds Kiwi CatTools.

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Managing Existing Alerts

This video (5:35) demonstrates how to set up user permissions and provides best practices on which permissions should be enabled for administrators and users.

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Migrating an Orion Platform Product Installation

This video demonstrates the steps to successfully migrate your Orion installation. Additional walk-through guides with prep information and checklist instructions are in the Related Resources section.

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Monitor, Manage and Secure Microsoft Azure with SolarWinds

Learn how you can manage, monitor, and secure your assets hosted in Microsoft Azure, and across all your other environments, with SolarWinds.

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NetPath

This video (5:11) will demonstrate how to configure and use NetPath™, a feature available in Network Performance Monitor.

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Navigating the Web Console

This video provides an overview of the Orion Platform, and describes how to navigate the Web Console to view alerts and troubleshoot performance issues.

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NetFlow Traffic Analyzer

Network traffic visibility is more important than ever. SolarWinds NetFlow Traffic Analyzer expands that visibility to include IPv6 flow records

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Monitor, Troubleshoot, and Optimize Your Virtual Environment with SolarWinds Virtualization Manager

SolarWinds Virtualization Manager (VMAN) is a vendor-agnostic monitoring tool designed to provide alerting and performance recommendations for VMware vSphere, Microsoft Hyper-V, and Azure and AWS IaaS environments.

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Network Insight for Palo Alto Networks

SolarWinds Network Insight™ provides deeper visibility into complex devices such as firewalls, load balancers, and switches. In this latest update to Network Insight, SolarWinds Network Management products now provide more information on Palo Alto Networks® firewalls. Network Insight is available in Network Performance Monitor, Network Configuration Manager, NetFlow Traffic Analyzer, and User Device Tracker.

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Network Performance Monitor Licensing

SolarWinds Network Performance Monitor, also called NPM, is a comprehensive network monitoring tool that displays real-time and historical health, availability, and performance statistics from SNMP-, API-, or WMI-enabled devices, such as routers, switches, firewalls, and servers. NPM is licensed based on the largest number of monitored elements - nodes, interfaces, or volumes - so you can choose the license size that best fits your environment and monitoring needs.

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Network Insight for F5® BIG-IP® Performance Monitoring

SolarWinds® Network Performance Monitor’s Network Insight provides comprehensive monitoring of F5® BIG-IP® DNS® (formerly BIG-IP Global Traffic Manager™) and F5 BIG-IP Local Traffic Manager™ to give you the insight you need to keep your most important services running smoothly.

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Network Insight for Cisco ASA

Network Insight for Cisco® ASA, a feature of Network Performance Monitor and Network Configuration Manager, provides deep insight and end-to-end visibility into the health and performance of your ASA infrastructure.

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Run Discovery Jobs and Import Results

Watch and learn how to run discovery jobs and import results in NPM.

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NTA Support for the VMware vSphere Distributed Switch (VDS)

Server virtualization is ubiquitous. As a result, NetFlow Traffic Analyzer (NTA) has added foundational visibility into netflow data from VMware vSphere distributed switches, allowing filtering of east-west traffic on specific hypervisors to help IT pros avoid service impacts when moving workloads.

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Patch Compliance Reporting Detect & Patch Known Application Vulnerabilities

In this short video WSUS MVP, Lawrence Garvin, will demo how you can receive alerts when a new patch becomes available

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Introduction to SolarWinds Patch Manager

SolarWinds® Patch Manager helps you ensure patch compliance and severely reduce the time you spend on patching Microsoft® & 3rd party applications with provided pre-built/pre-tested patches.

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Pingdom Digital Experience Monitoring

Pingdom digital experience monitoring includes three new dashboard views that help continuously enhance user experience on websites or web applications:

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Patching Java Prevent Failed Java Updates

Patching non-Microsoft applications or custom applications is a very time consuming process that involves researching, testing, packaging and deploying the patch.

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Patching Virtual Machines to Control Threats from VM Sprawl

Patching virtual machines is a problematic task because of VM sprawl. Many of these virtual machines are often dormant or off-line but can be brought back to life at a moments notice, and if not patched, will create a threat to your environment.

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SolarWinds Pingdom Guided Tour

Be the first to know when your site is down! SolarWinds® Pingdom® helps you gain instant insights into your website’s availability and performance so that you can outsmart competition with an amazing end-user experience.

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Quickly Find the Root Cause of Network Issues Using Log Manager for Orion and NPM

Perform root-cause analysis and be able to remediate issues quickly by combining the performance data in Network Performance Monitor and the log data in Log Analyzer.

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Planning and Managing Your Maps

When it comes to building custom views, maps are one of the most useful and versatile tools you have at your disposal. This video (3:42) provides best practices of what to consider before you start building your maps.

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Pingdom Transaction Monitoring

Visitors interact with all sorts of transactions on your website or web application: from logins to searches to form entries and more. When one of these transactions breaks, Pingdom helps make sure you're the first to know.

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Prepare a SAM installation

This video (8:41) describes best practices for setting up three different sizes of SAM -- from small to enterprise, for both the primary Orion server and the Orion database server.

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SolarWinds Access Rights Manager

SolarWinds Access Rights Manager (ARM) helps IT and Security Admins meet compliance requirements with centralized provisioning, deprovisioning, management, and audit of user permissions and access to systems, data, and files while protecting their organizations from internal security breaches.

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Recover Performance Counters that are not Working or Missing in PerfMon

Learn how to recover your performance counters if they are not working or are missing in PerfMon.

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SolarWinds Patch Manager Guided Tour

This video provides a guided tour of all the key features for patching Microsoft & 3rd party apps and reporting on patch compliance.

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Scalable Enterprise Network Monitoring from SolarWinds

Bigger. Broader. Better. Whether you are scaling up, scaling out, or need more visibility into the network you have, SolarWinds has you covered.

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Security Event Manager Events Console

The Log & Event Console provides you the ability to review, monitor, search, and filter your log data quickly and efficiently.

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Securing FTP and File Sharing

Learn how to make your FTP server safer and easier to use, secure "ad hoc" file sharing, and deploy a file transfer system on infrastructure requiring high availability or a DMZ network segment.

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Server Performance & Configuration Bundle

When the performance of a system or application changes, you need to find the root cause and fix it before your users are affected. SolarWinds Server Performance & Configuration Bundle is designed to help you do just that.

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Setting Up Request Types

Watch this video and learn about request types in the Web Help Desk® software. Request types determine the fields on the ticket and where the ticket is routed.

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SolarWinds Network Performance Monitor Hybrid Infrastructure Monitoring and Performance Visibility for Azure

With NPM's visibility into Azure site-to-site connections, client VPNs, and ExpressRoutes, IT pros can now abandon a time-consuming reconciliation process between their on-premises and cloud deployments.

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SolarWinds Application and Infrastructure Mapping

Use maps to help quickly find where performance bottleneck reside. Gain the capability to map your application and infrastructure dependencies, and accelerate the troubleshooting process.

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Solar-PuTTY Free Tool

Learn how SolarWinds free tool, Solar-Putty, takes PuTTY to the next level.

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SolarWinds Free Tool Overview The Flow Tool Bundle

Find out how you can make the most of your SolarWinds Flow Tool Bundle!

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SolarWinds Cloud Monitoring for DevOps

SolarWinds cloud monitoring portfolio—which includes Pingdom®, AppOptics™, Papertrail™ and Loggly®—helps DevOps professionals identify and troubleshoot problems quickly and easily.

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SolarWinds Loggly Overview

Loggly delivers cost-effective, hosted, and scalable, full-stack, multi-source log management that combines powerful search and analytics with comprehensive alerting, dashboarding, and reporting.

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SolarWinds IPAM helps network admin save time by dramatically simplify DHCP and DNS Management

SolarWinds customer Kasey Koller explains how IPAM has improved the way they manage DHCP scopes and IP address assignment by combining the administration of both into a "single pane of glass" which allows them to monitor DHCP scopes and easily reorganize the network.

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Insights Into the 2020.2 Release for SolarWinds IT Security Products

Gain insights into the latest IT security releases from SolarWinds.

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SolarWinds Log Analyzer

Get to the root cause of availability and performance issues faster with SolarWinds Log Analyzer.

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Network Insight: Device Data Visibility to Manage Your Network Efficiently

Get deeper visibility into critical network devices from SolarWinds. With Network Insight™ for F5® BIG-IP load balancers (NPM only), Cisco® ASA firewalls, Cisco Nexus switches, and Palo Alto Networks® firewalls.

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SolarWinds Network Automation Manager IT Operations and Network Automation Software

Integrated network performance, change and configuration, and IP address management software for on-prem, cloud, and hybrid IT environments.

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SolarWinds NPM Your Complete Network Monitoring Solution

SolarWinds® Network Performance Monitor (NPM), created by network engineers for network engineers, is a complete monitoring solution designed to provide you with the tools you need to work smarter, improve visibility, and prevent downtime.

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SolarWinds Network Configuration Manager

Increase visibility to your network devices with SolarWinds® Network Configuration Manager.

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SolarWinds Security Event Manager

This overview video provides high-level awareness of the capabilities of SolarWinds Security Event Manager (formerly Log & Event Manager).

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SolarWinds Server Configuration Monitor

SolarWinds Server Configuration Monitor is designed to provide insights into Windows® server and application changes, to help you pinpoint the root cause of performance problems faster.

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SolarWinds Pingdom

Complete web application performance monitoring combines real user monitoring (RUM) and synthetic monitoring for ultimate visibility into the end user experience and data-driven insights for performance troubleshooting.

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SolarWinds Smart Start

SolarWinds Smart Start is an assisted onboarding program designed to help you with your SolarWinds implementation. If you’re new to SolarWinds, or if you've inherited an existing solution, it's a great way to save time getting your products installed or upgraded.

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Storage Resource Monitor Customized Performance and Capacity Metrics

SolarWinds Storage Resource Monitor provides drag-and-drop performance metrics and events from multiple device types to a chart, so you can analyze what was happening in your environment when the issue occurred

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The SolarWinds Certified Professional Program

This video provides a quick overview of the SCP program, and explains the benefits of certification.

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Troubleshooting and Support with Active Diagnostics

Watch and learn about running active diagnostics to help troubleshooting issues in your environment.

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Understanding Reset Condition Logic

This video (2:59) will demonstrate how to create reset condition logic.

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Understanding Trigger Condition Logic

This video (9:16) demonstrates how to set up user permissions and provides best practices on which permissions should be enabled for administrators and users.

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Upgrading Multiple Products on the Orion Platform

Watch (4:37) and learn about the upgrade process for NPM 12 and the Orion Platform.

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Viewing your Devices

This video (3:47) demonstrates the information you will see after discovering and monitoring a couple of nodes.

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Virtualization Manager - vSAN Monitoring

When troubleshooting machines in a virtual environment, a significant number of underlying issues can reside at the storage layer. It can be helpful to be able to monitor software-defined storage (vSAN) and VMware® performance from the same console. Learn how Virtualization Manager can help you find and diagnose these issues.

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VoIP and WAN Performance Monitoring and Troubleshooting with VoIP & Network Quality Manager

Tired of end-user complaints about VoIP call quality? Learn how SolarWinds® VoIP & Network Quality Manager monitors WAN performance of your remote sites by tracking key edge-to-edge router and VoIP call paths to ensure call quality using Cisco IP SLA technology that can be used standalone or integrated seamlessly with Network Performance Monitor.

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Virtualization Manager with Actionable Intelligence

With built-in actionable intelligence see how Virtualization Manager 7.0 and help you fix active issues and prevent future ones from ever happening.

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Web Transaction Recorder for Pingdom

Learn how to use the web recorder to set up a transaction you want to monitor with SolarWinds Pingdom.

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When to Add Polling Engines

This video (2:42) describes when to add polling engines and the options for deploying - distributed or centralized environments.

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Welcome to Dameware Remote Everywhere

This Quick Start overview video helps customers get familiar with the key features and functionality of Dameware Remote Everywhere.

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Welcome to the New Orion Platform UI

This video (2:44) provides an overview of the changes in the new Orion UI.

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What's New in SolarWinds Network Management

Learn more about the latest network management feature updates in SolarWinds® Network Performance Monitor, Network Configuration Manager, NetFlow Traffic Analyzer, VoIP & Network Quality Manager, IP Address Manager, Orion® Platform, and Orion Maps.

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Why AAA Uses and Loves SEM

Ron Nichols explains why AAA® purchased SolarWinds Security Event Manager and how it is meeting their needs today.

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Why Coolstuff.se uses SolarWinds Pingdom

DevOps at Coolstuff.se in Sweden use Pingdom because they believe in a faster and more reliable web.

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VPAT Datasheet: Server & Application Monitor

Check out the Voluntary Product Accessibility Template™ summary table for Server & Application Monitor (SAM).

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Automate Network Device Configuration & Compliance

Network configuration management is essential to ensure your network devices are using the latest firmware levels to protect against vulnerabilities.

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7 Secrets to F5 Monitoring

Learn top tips for monitoring F5 BIG-IP load balancers like a pro.

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THWACK Livecast Series: An IT Journey to Monitoring Glory Session Two, Welcoming Scope Creep

Watch our Welcoming Scope Creep Livecast and learn how having all your business critical information in one place speeds up troubleshooting and allows you to get in front of issues before they turn into problems.

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Five Tips to Master SQL Server on Linux in the Cloud

Database administrators can easily position themselves to become the expert go-to for SQL Server in just a few easy steps by using existing tools.

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Is the Database the Culprit of Your Application Issues?

When troubleshooting application performance issues, have you found the issue residing in the database or not at all? In this webcast, we'll show you the one-two punch to complete database performance management and optimization.

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THWACK livecast: Ask the Product Experts

Watch our THWACK livecast, Ask the Product Experts. In this recording our SolarWinds professionals answer all your burning questions.

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Performance and Capacity Planning Capabilities of SolarWinds Products

This video teaches you how Virtualization Manager and Storage Resource Monitor can help you to diagnose virtual and storage capacity issues.

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THWACK Livecast Series: Orion Platform Automation Made Easy Session One, Let Orion Do the Heavy Lifting

Watch our livecast, Let Orion Do the Heavy Lifting and learn how you can leverage the SolarWinds® Orion® Platform

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THWACK Livecast - Discovering Observability Session Three; Extending Visibility Beyond the Edge

Watch our livecast, Discovering Observability, Your Next Great Journey in IT session three; extending visibility beyond the edge.

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Accelerate Agility Through IT Operations Management and Automation Whitepaper

There’s tremendous pressure to respond to critical business needs faster than ever before. At the same time, you need to monitor and manage new technologies and applications both on-premises and in the cloud. To get the job done, IT operations are renewing their focus on automation. Reducing time spent on repetitive tasks through automation allows IT to focus on more business-critical projects. For example, this includes optimizing applications to improve performance and lower costs. This whitepaper outlines approaches to automate IT operations across your application stack, service desk, and security practices.

View Whitepaper
THWACK Livecast Series: Turning Cross-Stack Correlation Into Better Collaboration

Watch our PerfStack™ Livecast and learn how to develop better team collaboration with data correlation, create tools to communicate to management in a clear and concise manner and more.

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Application-Centric Health and Performance Monitoring with Server & Application Monitor

Slow is the new down. Don't let slow application and server performance impact your end-users and business services.

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THWACK Livecast - Discovering Observability, Your Next Great Journey in IT Session One, Charting a Course to Clearer Visibility

Watch our livecast, Discovering Observability, Your Next Great Journey in IT, session one. In this session we detail how you can expand the visibility of your infrastructure from mature monitoring to super-charged Observability.

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THWACK Livecast - Discovering Observability Session Two; Observation is More Than Monitoring.

Watch our livecast, Discovering Observability, Your Next Great Journey in IT Session Two; Observation is More Than Monitoring. This session details how you can migrate your existing Orion Platform infrastructure to SolarWinds Observability Self-Hosted.

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Enterprise-class Scalability for the Orion Platform

SolarWinds scalability engines have been designed to provide monitoring and management for large enterprise-class infrastructures.

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Engineer's Toolset - Over 60 Must-Have Network Management and Troubleshooting Tools

SolarWinds Engineer’s Toolset is a collection of 60-plus tools that let you discover, configure, monitor, and troubleshoot your network.

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Database Performance In the Cloud and On-Premises

The days of having to choose between comprehensive on premise or minimalist cloud database monitoring is over.

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How-to Configure NetFlow for Cisco Routers and Switches Running IOS

This video will show you how to configure a Cisco® router to export NetFlow data using NetFlow version 9, also known as Flexible NetFlow.

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Monitor Your Hybrid-IT Environment with SolarWinds Server & Application Monitor

You need to monitor your entire environment, even when you move some of it to the cloud. SolarWinds® Server & Application Monitor (SAM) can monitor your AWS® instances, Azure® VMs, and Microsoft Office® 365, enabling you to keep track of the health of all your applications and underlying infrastructure from one view.

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Multi-Vendor Performance and Capacity Monitoring with Storage Resource Monitor from SolarWinds

Storage Resource Monitor is designed to a simple to understand dashboard view of multiple storage devices from EMC, NetApp, INFINIDAT, Pure Storage, and others.

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Network Insight for F5 BIG-IP

Learn and watch more about Network Insight for F5® BIG-IP®. This feature is part of NPM 12.0. This video (6:00) demonstrates how to set up and use this feature of Network Performance Monitor.

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Serv-U FTP & Serv-U MFT- Affordable File Sharing Software

An overview of the features and capabilities of Serv-U FTP, Serv-U MFT, and Serv-U Gateway.

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Web Performance Monitor - Monitoring the End-User Experience

Web application uptime is a must-have in your organization.

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Leading Industrial Hardware Supply Company Gets Full-Stack Visibility Through the SolarWinds Platform

Learn how Managed Service Provider, LTIMindtree and SolarWinds partnered to provide Full-Stack Visibility through SolarWinds Observability Self-Hosted.

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APM Buyer’s Guide

A guide meant to help DevOps and Site Reliability Engineers (SRE ) teams understand and compare the options in the application performance monitoring (APM) solutions market.

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Reaching Your Users Where They Are—Request Service From Your Collaboration Tools

With SolarWinds® Service Desk, whether you’re on a mobile device, leveraging chat, or using our self-service portal, help is at your fingertips. During this session, we’ll show you how to utilize Microsoft Teams and Slack with SolarWinds Service Desk.

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Explore the Power of Leveraging SolarWinds Solutions on the SolarWinds Platform

Find out how Borusan Holding rearchitected their portfolio of SolarWinds solutions to optimally manage a distributed workforce using over 3,500 devices at 230 locations

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Cloud Migration Guide SQL Server to AWS

This guide will provide a detailed look at the migration process and options and show you how SolarWinds® SQL Sentry and SolarWinds Database Mapper can assist with the upgrade and migration of SQL Server platforms to the Amazon Cloud

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El Paso Dramatically Improves Their 911 Application Performance with SolarWinds

When a senior network administrator first arrived at the El Paso, Texas, 911 District, she inherited an environment that was not segmenting the 911 network from its other networks; the network running the 911 computer-aided dispatch application was part of its administrative network. In addition, the district had test applications running on production servers. Also, its connections were slow, and applications—including the CAD system—lagged. The district was using two encrypted tunnels that had reached 97% utilization. The pipe was being overrun with traffic.

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Experience the power of cloud-hosted, consolidated, clickable log data.

In need of aggregated log data to solve uptime challenges and meet SLA commitments, ThinkWireless chose SolarWinds® Papertrail. Read the case study for insights into how clickable log data can streamline your troubleshooting and prevent outages.

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SolarWinds Network Performance Monitor Helps Blockchain-Based Financial Transaction Platform Reduce Downtime By 50%

Learn how Appzone, a solutions provider to the banking industry has Increased productivity, reduced downtime, and accelerated issue resolution by proactively monitoring delivery of services to hundreds of financial institutions.

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IT engineers at Harry Reid International Airport return to SolarWinds monitoring solutions

After a two-year search for a SolarWinds replacement, the airport IT team returned to the solution with historical performance monitoring and recall, specialization for alerting, and ease of use for engineers.

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Dameware: An Alternative to Microsoft RDP

In this video, we'll cover how to use Microsoft Remote Desktop Protocol, also known as RDP. A common customer requirement is to require the end user's permission before initiating a remote session with that user's machine. This is easily done through a very simple configuration of the Dameware Mini Remote Control, MRC Client Agent. Watch now to learn more or download a free fully functional 14-day trial.

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Dameware Active Directory Integration and Single Sign-On

In this video, we'll discuss how to enable single sign-on with Active Directory integration in Dameware Central Server.

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Zenith Pensions Relies on SolarWinds for Secure, Simple Solutions

Zenith Pensions Custodian is one of Nigeria’s foremost custodians of pension assets. Sensitive information was emailed, which left them vulnerable to phishing attacks. Learn about their journey to a secure and dependable file transfer solution.

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Banco Galicia reduces issue discovery and recovery time while gaining network visibility

Banco Galicia adopted SolarWinds because it delivers an easy-to-use, dependable solution to their challenges. Now, the Banco Galicia team has a clear and deep understanding of how each device and connection on their network is performing.

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Serv-U Gateway Datasheet

Serv-U Gateway is the secure addition to Serv-U MFT Server that allows you to safely terminate file transfer connections in your DMZ. No data in the DMZ anymore.

View Datasheet
Full-Stack Monitoring For Your Cloud Infrastructure & Applications

SolarWinds Cloud provides a single view of infrastructure, applications, and digital experience to help you solve your most complex performance and reliability problems quickly, simply, and affordably.

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NetFlow Traffic Analyzer Datasheet

An add-on to Network Performance Monitor (NPM), SolarWinds® NetFlow Traffic Analyzer (NTA) is a multi-vendor flow analysis tool designed to proactively reduce network downtime.

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Network Automation Manager Datasheet

SolarWinds® Network Automation Manager (NAM) is designed to cover large or complex environments with comprehensive performance, traffic, WAN, and switch port monitoring, automated change and configuration, and IP address management.

View Datasheet
CourtesyIT Helps Clients and Online Community Perfect Their SolarWinds Instances to Achieve Peak Performance

CourtesyIT helps clients set up their SolarWinds instances. Clients usually don’t have much time or the resources to do so themselves—but because SolarWinds is easy to use, they only need a couple of pieces of information to gain insight into their IT environment.

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Japan’s Number One Software Testing Company Chooses SolarWinds for Simple, Powerful Monitoring Solutions

SHIFT monitors more than 700 servers and network devices and over 50 software as a service (SaaS) and internal applications. As the company expanded and added staff, it faced challenges managing its network. Learn why they chose SolarWinds for powerful monitoring solutions.

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Network Performance Monitor (NPM) Datasheet

SolarWinds® Network Performance Monitor (NPM) makes it easy to quickly detect, diagnose, and resolve performance issues before outages occur.

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Enterprise Cloud Operations Team Gains 5x ROI Over Three Years

The popular, national retailer achieved this savings partly by retiring an array of open-source tools and problematic SaaS-based IT monitoring tools.

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Network Configuration Manager Datasheet

SolarWinds® Network Configuration Manager (NCM) can help save time and improve network reliability and security by managing configurations, changes, and compliance for routers, switches, and other network devices

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Network Topology Mapper Datasheet

Finally, you can put down your whiteboard markers and relax while SolarWinds® Network Topology Mapper (NTM) does the network mapping for you. Leveraging a unique multi-layer discovery technique, Network Topology Mapper automatically discovers your LAN or WAN and produces comprehensive, easy-to-view network diagrams that integrate OSI Layer 2 and Layer 3 topology data (including switch-to-switch, switch-to-node, and switch-to-router port connections). With two mouse clicks, this data can be exported into Microsoft Office® Visio® and easily shared with your colleagues.

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Serv-U File Sharing Datasheet

Serv-U File Sharing supports secure web transfer (HTTPS) services to support secure upload and downloads from almost any web browser or Web-enabled mobile device.

View Datasheet
Serv-U FTP Server Datasheet

Serv-U FTP Server is simple and secure FTP server software for Windows and Linux.

View Datasheet
Server Configuration Monitor Datasheet

In modern IT environments, making configuration changes is easy, but tracking them and their impact is hard. Even with the best change control processes, it’s often impossible to control all the configuration changes happening to your infrastructure. And when configurations start to drift, the problems start—outages, slowdowns, security breaches, and compliance violations. SolarWinds® Server Configuration Monitor (SCM) is designed to quickly reveal when server, application, or database configurations change, who’s changing them, what changed, and performance impact—helping you have the necessary visibility to troubleshoot faster, improve security, and demonstrate compliance.

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Serv-U MFT Server Datasheet

Serv-U Managed File Transfer (MFT) Server allows you to support secure file transfer and secure file sharing from your own datacenter.

View Datasheet
SolarWinds Security Event Manager Datasheet

SolarWinds Security Event Manager (SEM) is a powerful and affordable SIEM virtual appliance that provides real-time threat intelligence, security automation and compliance support for the resource-constrained security departments.

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5 Executive Blind Spots Solved by Observability in Hybrid and Multi-Cloud Environments

This eBook explores ways observability can solve common blind spots executives face across their hybrid cloud and multi-cloud environments when they rely solely on traditional monitoring tools.

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Large Managed Healthcare Company Transformation

Customer’s network technicians were missing issue alerts. Root-cause analysis was taking 30-60 minutes, largely due to agent-based servers preventing cross-environment oversight. Monitoring required multiple panes of glass. Read on to see how a “Large Managed Healthcare Company” overcame these challenges.

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SolarWinds Virtualization Manager Datasheet

SolarWinds Virtualization Manager (VMAN) is designed to be an intuitive tool for virtualization monitoring, performance management, capacity planning, and optimization across VMware vSphere, Microsoft Hyper-V, and Nutanix AHV environments.

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Insurance Agency Gets Single Pane of Glass Visibility with SolarWinds

When an IT Pro in the industry for 30 years joined an Ohio insurance agency, there was no standardized network monitoring in place. It took just two weeks to get the SolarWinds solution configured. Having a single-pane-of-glass view of the infrastructure saves him 30% of his weekly hours by not having to query each vendor tool for performance statistics.

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Web Performance Monitor Datasheet

Web Performance Monitor Delivers the Power & Scalability You Need — With the Simplicity & Cost Savings You Crave!

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College Simplifies IT Asset Management and Streamlines Workflows Using Samanage ITSM Software

Holy Cross was using an IT service desk product from CA Technologies, a companion product to their Unicenter network monitoring system. At the time when they were selecting a service desk product, they chose the CA product because it was bundled with the larger system. “We moved off Unicenter many years ago, but continued to use service desk for IT help desk tracking,” said Ellen Keohane, chief information officer at Holy Cross.

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SolarWinds Government Solutions Overview

SolarWinds helps you eliminate complexity from almost every IT process: network operations, resource consolidation, legacy product migration, continuous monitoring, cybersecurity, and even compliance, so you can do more with less.

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DameWare® Mini Remote Control Datasheet

DameWare® Mini Remote Control is an easy-to-use & powerful remote control software and desktop sharing tool that allows IT pros to remotely access end-users’ computers, laptops, and servers for remote administration and support.

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Access Rights Manager Datasheet

SolarWinds® Access Rights Manager (ARM) is designed to assist IT and security administrators in quickly and easily provisioning, deprovisioning, managing, and auditing user access rights to systems, data, and files.

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Dameware Remote Everywhere Datasheet

SolarWinds® DRE provides a uniquely powerful remote support solution for IT professionals to access nearly any platform or device to solve issues quickly.

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Log Analyzer Datasheet

SolarWinds® Log Analyzer is a powerful log management and analysis tool designed to fully integrate with the Orion® Platform and provide users with a mechanism to realize the potential of their log data. With real-time log collection, analysis, and visualization, you can gain out-of-the-box visibility into the performance and availability of your IT infrastructure and applications.

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Pingdom Datasheet

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution

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Papertrail Datasheet

Troubleshooting applications is already hard enough with systems, devices, and resources spread across the environment and multiple interdependencies. Yet many log management tools make it even more difficult with overly complicated UIs, long setups, or difficult integrations. Simplify log management with an easy-to-use, cloud-based tool that can be set up in seconds, supports almost every log type, and has a battle-tested UI that accelerates troubleshooting features you need—including search, tail, and filter—in a single screen.

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IP Address Manager Datasheet

Networks are getting bigger and more complex, driven by the need for greater performance, BYOD, server virtualization, cloud migration, and smart devices.

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Solar-PuTTY Datasheet

SolarWinds® Solar-PuTTY is a standalone free terminal emulator and network file transfer tool based on the well-known PuTTY for Windows®. It supports a wide range of network protocols, including SSH, Telnet, SCP, or SFTP. Solar-PuTTY keeps all advantages of the original PuTTY and enhances it with plenty of highly acclaimed new features. With the support of multiple sessions, credential management, post-connection scripts, and Windows integration, Solar-PuTTY is designed to become one of the most important tools for Windows administrators, systems administrators, configuration managers, and IT professionals in all-sized businesses.

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Engineer’s Toolset Datasheet

SolarWinds Engineer’s Toolset includes a collection of powerful network management tools that are easily accessed via an innovative Workspace Studio to quickly resolve issues right from your desktop. We’re network engineers just like you, so we know what you face everyday: new network issues that emerge from nowhere, never enough time to troubleshoot, and a highly complex network comprised of thousands of devices and a mind of its own.

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TraceRoute NG Datasheet

Leveraging SolarWinds unique and powerful NetPath™ technology, SolarWinds® Traceroute NG is a standalone free tool that offers continuous network path analysis, returning results in seconds.

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From Zero to Hero with Application Observability

A theoretical discussion of observability and its implementation in simple language, with demonstrations to make your IT investments fully observant.

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Help Protect Your Company from a Data Breach

According to The Ponemon Institute in its annual study, the average cost of a data breach is roughly $3.86 million USD, or an average of $148 USD per data record stolen1 . This number has increased from the previous year’s report, showing that breaches are growing costlier to businesses that get successfully attacked. Perhaps even scarier, the report claims that the mean time to identify a breach was 197 days. That’s almost 200 days that a cybercriminal can have access to someone’s data.

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The Business Impact of Tool Consolidation for Hybrid IT Environments

This eBook digs into the significant challenges that IT organizations and businesses face if they let monitoring tool sprawl get out of control.

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Observability Adoption and Investment

Organizations more advanced on their DevOps journeys see the most significant benefits as software quality and developer productivity.

View Infographic
Three Strategic Paths to more Agile IT monitoring in a Hybrid Environment

This eBook examines key pathways to drive agility through automation, guide a more holistic view across your tech stack, and address potential and existing areas of friction that may be holding your team back.

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Observability Drives Better Outcomes

The world is going cloud-native, both in terms of infrastructure and how applications are built. 78% of organizations are running cloud-based applications.

View Infographic
Datasheet: VPAT Network Configuration Manager (NCM)

Datasheet: VPAT Network Configuration Manager (NCM)

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Datasheet: VPAT Engineer's Toolset

Voluntary Product Accessibility Template (VPAT) and summary table for SolarWinds Engineer's Toolset specific to section 1194.21 Software Applications and Operating Systems Detail.

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Datasheet: VPAT Storage Resource Monitor

Voluntary Product Accessibility Template for SolarWinds Storage Resource Monitor

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Voluntary Product Accessibility Template Web Performance Monitor (WPM) (formerly Synthetic End User Monitor)

Check out the Voluntary Product Accessibility Template™ summary table for Web Performance Monitor (WPM).

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Datasheet: VPAT User Device Tracker (UDT)

Check out the Voluntary Product Accessibility Template™ summary table for SolarWinds User Device Tracker.

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VPAT: SolarWinds Security Event Manager

Check out the Voluntary Product Accessibility Template™ summary table for SolarWinds Security Event Manager.

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Voluntary Product Accessibility Template VoIP Network and Quality Manager (VNQM)

Check out the Voluntary Product Accessibility Template™ summary table for VoIP Network and Quality Manager (VNQM).

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Voluntary Product Accessibility Template (VPAT) for SolarWinds IP Address Manager

Voluntary Product Accessibility Template (VPAT) for SolarWinds IP Address Manager

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Voluntary Product Accessibility Template (VPAT) Network Topology Mapper

Read the Voluntary Product Accessibility Template VPAT for Network Topology Mapper.

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VPAT Datasheet: Database Performance Analyzer

Check out the Voluntary Product Accessibility Template™ summary table for SolarWinds DPA.

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VPAT Datasheet: DameWare Remote Support

Voluntary Product Accessibility Template for Dameware Remote Support.

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VPAT: Access Rights Manager

Check out the Voluntary Product Accessibility Template™ summary table for SolarWinds ARM.

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VPAT Datasheet: DameWare Mini Remote Control

Voluntary Product Accessibility Template for DameWare Mini Remote Control.

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VPAT Datasheet: Kiwi CatTools

Voluntary Product Accessibility Template for Kiwi CatTools.

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VPAT Datasheet: Patch Manager

Check out the Voluntary Product Accessibility Template™ summary table for Patch Manager.

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VPAT Datasheet: Log Analyzer

Check out the Voluntary Product Accessibility Template™ summary table for SolarWinds Log Analyzer.

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VPAT Datasheet: Enterprise Operations Console

Check out the Voluntary Product Accessibility Template™ summary table for SolarWinds EOC.

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VPAT Datasheet: Serv-U MFT Server

Voluntary Product Accessibility Template for Serv-U MFT Server.

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VPAT Datasheet: Serv-U FTP Server

Voluntary Product Accessibility Template for Serv-U FTP Server.

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VPAT Datasheet: Server Configuration Monitor

Voluntary Product Accessibility Template for SolarWinds Server Configuration Monitor.

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VPAT: Network Performance Monitor

Check out the Voluntary Product Accessibility Template™ summary table for SolarWinds NPM.

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VPAT Datasheet: Virtualization Manager

Check out the Voluntary Product Accessibility Template™ summary table for Virtualization Manager.

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VPAT NetFlow Traffic Analyzer

Check out the Voluntary Product Accessibility Template™ summary table for SolarWinds NetFlow Traffic Analyzer.

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VPAT: Orion High Availability

Check out the Voluntary Product Accessibility Template™ summary table for Orion High Availability.

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Six Reasons to Use SolarWinds Dameware Remote Everywhere

Remote access and control should be convenient for both you and your end users. SolarWinds® Dameware Remote Everywhere (DRE) offers a set of tools designed to help you provide exceptional unattended support.

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Cross-Stack IT Data Correlation

Performance analysis with PerfStack™ dashboards is used for troubleshooting projects that visually correlate time-series data from multiple SolarWinds products and entity types. Displayed in a single view to analyze issues, you can create ad-hoc reports to help identify root causes of intermittent issues and more confidently make data-driven decisions on infrastructure changes. Use the real-time polling feature for easier troubleshooting.

View Whitepaper
7 Steps Toward GDPR Compliance

While regulatory hurdles can seem daunting, there are immediate steps you can take to add efficiencies to your GDPR compliance process and help save your company time and valuable resources. In this whitepaper, you’ll discover seven actionable steps you can take to help you improve your GDPR compliance.

View Whitepaper
Protecting Electronic Personal Health Information Through Access Rights Management

Learn how SolarWinds Access Rights Manager can help you meet central HIPAA requirements

View Whitepaper
How Security Information and Event Management (SIEM) Supports Compliance Obligations

SIEM can address a host of regulatory requirements, including national and international laws with which businesses must show compliance along with industry-specific rules and best practices.

View Whitepaper
IT Consolidation -What’s Next for Government and Education Modernization Initiatives?

IT consolidation has been a high-priority government and education initiative for many years.

View Whitepaper
Security Simplified: PCI DSS

Help Demonstrate Compliance. Practical Tools for Practical Problems.

View Whitepaper
Security Simplified NIST Whitepaper

IT security and compliance doesn’t have to be complicated or out of reach for all but the largest organizations.

View Whitepaper
SolarWinds Security Information Management in the Payment Card Industry: Using SolarWinds Security Event Manager (SEM) to Meet PCI Requirements

In 2018 there were more than 350 billion payment card transactions worldwide. The use of these payment cards represents an enormous opportunity for businesses to increase sales in both brick and mortar locations and online.

View Whitepaper
The Need for Leading-Edge Software Supply Chain Security

In this Q&A between SolarWinds and IDC, we drill down into what you need to know about software supply chain security, including what it is, the current state of the supply chain, and how organizations can get started addressing supply chain security.

View Whitepaper
The Three Views of APM

In this whitepaper, we look at the need for and benefits of APM from the view of three different roles: the developer, the system operator, and the application owner.

View Whitepaper
Database Performance Analyzer Datasheet

The SolarWinds® family of database performance solutions improve the productivity and efficiency of IT organizations worldwide

View Datasheet
Using SEM to Meet PCI Requirements

Simply deploying a security solution cannot guarantee you will meet every PCI requirement in full. However, SIEM provides the data, visibility, log management, end-point security and active response required to demonstrate PCI compliance.

View Whitepaper
Top 7 Audit-Prep ReportsPre-Audit Report Checklist

Whether your audit process is driven by GDPR, PCI DSS, HIPAA, or SOX (or all four), detailed reporting is a critical success factor for compliance. Knowing and reporting on data access is essential for regulatory compliance. Learn how SolarWinds Access Rights Manager can help by securely delegating rights management directly to data owners, and delivering reports that expose data risks and help support audits.

View Whitepaper
Virtualized Databases: Performance Considerations for DBAs

What impact does virtualization have on database instances? Find out what VMware metrics matter with SolarWinds new whitepaper that provides a guide for DBAs to determine the impact, if any, of virtualization on database performance.

View Whitepaper
Query Optimization: Tips and Tricks

Execution plans provide a rich source of information that can help us identify ways to improve the performance of important queries.

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The Ultimate Ops Checklist for APM

In this checklist, we’ll cover 25 points to consider when evaluating which APM is right for you—from end-user benefits to configuration and deployment.

View Whitepaper
Introduction to Premier Support at SolarWinds

This video discusses the SolarWinds Premier Support offering.

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Pine Labs Eliminates Tool Sprawl and Is On Track to Reduce Mean Time to Resolution by 60-70%

SolarWinds Observability Self-Hosted enabled Pine Labs greater visibility into its IT environment and has eliminated tool sprawl, decreased operating costs, improved mean time to discovery, and reduced mean time to resolution of issues.

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Optimizing SQL Server Analysis Services (SSAS)

Troubleshooting performance problems with SQL Server Analysis Services (SSAS) can be a frustrating exercise. This insightful guide helps uncover the myriad forces that can conspire to degrade SSAS performance.

View Whitepaper
Monitoring, Observability, & AIOps

This session will discuss how detecting and troubleshooting problems require moving beyond traditional monitoring to solutions that offer observability and incorporate some level of intelligence to sort through alerts and aid the human IT manager.

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Troubleshooting SQL Server Performance

Although you can monitor and troubleshoot SQL Server performance by using native tools, some limitations and shortcomings make the process time-consuming and labor-intensive.

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SolarWinds Log Monitoring Offerings

A comparison list of all SolarWinds Log Monitoring Offerings.

View Whitepaper
Kiwi Syslog Server NG Product Overview

SolarWinds®️ Kiwi Syslog®️ Server NG is an affordable on-premises solution designed to help you manage syslog messages, SNMP traps, and Windows event logs.

Watch Video
Kiwi Syslog Server: Troubleshooting 'Not Receiving Messages'

If you are not receiving any log messages in Kiwi Syslog Server, watch this short video to understand how to troubleshoot this.

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Kiwi Syslog Server: Split Files Automatically

Kiwi Syslog Server provides the capability to auto-split log files by priority, time of day, host name, host IP address, domain name, and WELF format tags in message text.

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VPAT Datasheet: Kiwi Syslog Server

Voluntary Product Accessibility Template for Kiwi Syslog Server.

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Kiwi Syslog Server: Setting Up Email Alerts

In this training video, you will learn how Kiwi Syslog Server lets you set up email alerts based on specific message criteria in syslog messages.

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Customer Testimonial: Holy Cross Energy

Learn how SolarWinds Kiwi Syslog Server helps Telecom Administrator from Holly Cross Energy.

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Kiwi Syslog Server Guided Tour

Kiwi Syslog Server is an easy-to-use log management tool for IT admins that collects, filters, alerts, reacts to and forwards syslog messages and SNMP traps.

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Custom DNS Resolution Setup in Kiwi Syslog Server

Kiwi Syslog Server provides the ability to convert the IP addresses of syslog messages to a customized hostname making it easier to track logs.

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Kiwi Syslog Server: Utilizing Multiple Displays for Log Monitoring

Check out how you can use Kiwi Syslog Server to customize and filter virtual displays for viewing syslog messages. Kiwi Syslog Server provides up to 20 virtual displays for customized syslog monitoring.

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NHS South, Central and West achieve unparalleled proactive monitoring across 1,200 Primary Care locations

Learn how the NHS SCW Service and Technology Management team rely on the information their SolarWinds products deliver to enable proactive problem resolution, reduce overhead costs, and deliver mission-critical visibility into the systems they maintain.

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Kiwi Syslog Server NG Datasheet

Cost effective syslog management software that is easy to set up and configure. Kiwi Syslog Server NG receives, logs, displays, alerts on, and forwards syslog, SNMP trap, and Windows event log messages from devices such as routers, switches, Linux and Unix hosts, and Windows servers.

View Datasheet
Large Civilian Customer is Amazed with SolarWinds Product Capabilities

This customer, JC Jennings from Salient CRGT, administers a nation-wide SolarWinds monitoring solution for the Department of Veterans Affairs. JC highlights details on the VA implementation, and calls out some of his favorite cross-platform features.

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A Network Without SolarWinds is Like a Swimming Pool Without a Lifeguard

SolarWinds education customer, Hussein Elfadl from Montgomery College, explains how they’ve used SolarWinds tools for network monitoring for the last five years with tremendous success.

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Understanding the Need for Self-Hosted File Transfer Solutions

As work environments become more collaborative, organizations are transferring enormous amounts of information. During these transfers, sensitive corporate data can be exposed to unauthorized 3rd-parties-especially when the file transfers occur over insecure channels, or when data gets stored on the public cloud. Learn how Serv-U® MFT Server from SolarWinds® serves as a secure alternative to the cloud-based solutions for transferring files inside and outside the enterprise.

View Whitepaper
3 Tips to Improve Tabular Mode SSAS Memory Efficiency

Three specific configuration tips can turn your data model into the picture of efficiency. These tips help you optimize SSAS performance, reduce bottlenecks, and boost speed.

View Whitepaper
Public Sector Partner Carahsoft Thinks SolarWinds Products Are a Great Fit for His Customers

This SolarWinds Partner, Brian Snell from Carahsoft, thinks our products are a great fit for their public sector clients. Brian appreciates how SolarWinds enables client success and looks forward to expanding our success in his market.

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SolarWinds Allows Me to Manage IT, Rather Than IT Managing Me

This SolarWinds Partner, Eric Hodeen from Nisga’a Data Systems, understands the value of our products and the IT problems they solve. Hear why he loves our products and values our partnership.

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SolarWinds Professional Services Provider Promotes Value of Customization

This full-scope SolarWinds services Partner, Greg Fetterhoff from Monalytic, understands the value of customizing our products to better meet operational and scalability needs. Hear Greg’s experience with various government customers and why he values our partnership.

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Azure Database Performance Monitoring and Optimization

SolarWinds Database Performance Analyzer provides performance tuning and optimization for Azure cloud databases, and it can be deployed in Azure.

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Advanced Performance Tuning for Microsoft SQL Server

No matter where you run your SQL Server®️ instances—on-premises, in a virtual machine, or in an Azure SQL Database Managed instance—the challenge is the same.

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Database Performance Analyzer Query Level Analysis for Quick Troubleshooting

Every database has poorly written or unindexed queries, consuming extra resources and making users wait.

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Database Performance Analyzer Overview for MySQL® Databases

Database Performance Analyzer is the perfect place to start in order to answer the question 'Why is my application slow'. With an easy to use graphic interface, you can find the cause of a slow query and isolate the root cause, including a correlation with server resources in just 4 clicks.

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Database Performance Tuning with Machine Learning

See how SolarWinds Database Performance Analyzer (DPA) takes down-to-the-second data collection, combines it with machine learning, and separates real performance issues from all the noise.

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SolarWinds Database Performance Analyzer Workload Optimization

Analyzing actual workload in your database environment, DPA looks for inefficient queries and aggregates the workload at a table level.

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Troubleshoot Database Issues with PerfStack

For the modern data professional, the ability to visualize beyond your IT silo in today's world is essential.

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Virtualized Database Performance Tuning

Virtualized database instances are becoming more and more common, but many DBAs try to avoid virtualized databases because of the added complexity they can bring to performance resolution.

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More reach, better insights

More Reach, Better Insights. Observability technology helps agencies manage complex IT environments. A GovTech & SolarWinds Whitepaper

View Whitepaper
Troubleshooting Kubernetes Job Queues on DigitalOcean

In this whitepaper, we'll look at ways to break down the process of using Papertrail to help debug issues with a Kubernetes Work Queue deployed on DigitalOcean.

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Real User Monitoring Data-Informed Site Optimization

In this whitepaper, we cover why real-user monitoring is crucial to effective site monitoring and how to implement real-user monitoring using Pingdom.

View Whitepaper
THWACK Livecast Series: Keeping Your ISP Honest and Troubleshooting SaaS Applications

Watch our NetPath™ Livecast, session one and learn how to help troubleshoot network performance issues for on-premises, hybrid, and cloud environments.

Watch Webcast
Managing Security Events With The Affordable SIEM

SolarWinds Security Event Manager (SEM) is the SIEM solution without unnecessary complexity or cost. As it’s licensed by node, and not log volumes or use cases, it provides you with predictable budgeting.

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Network Performance Monitor v12.0 Upgrade Training

Watch and learn more about NPM 12.0 with our recording training. See demos of NetPath and more!

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Improving End-User Satisfaction with Help Desk Management Tools

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THWACK Livecast Series: An IT Journey to Monitoring Glory Session Three, The Importance of Sharing “Pretty” Things

Watch our webcast, The Importance of Sharing “Pretty” Things and learn how to share the data from the monitoring solutions with the casual observer or the boss, and why that matters.

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Master your Network Performance Monitor

Watch this video to learn what makes Network Performance Monitor (NPM) exceptional.

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THWACK Livecast Series: An IT Journey to Monitoring Glory Session One

Watch our Back to the (Monitoring) Basics Livecast and learn how to help troubleshoot network performance issues for on-premises, hybrid, and cloud environments.

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SolarWinds Public Sector Cybersecurity Survey Report 2021

SolarWinds released the findings of its seventh Public Sector Cybersecurity Survey Report. For the first time in five years, external threats overshadow internal threats as the greatest cybersecurity concern for the public sector.

View Survey
THWACK Livecast Series: Orion Platform Automation Made Easy Session Two, Let Orion Do the Heavy Lifting

Watch our livecast, Let Orion Do the Heavy Lifting session two. In this session we start digging into the SolarWinds Orion Application Programming Interface (API) and the power of the Orion API is in its flexibility.

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Cloud Migration Guide SQL Server to Azure

This guide will provide a detailed look at the migration process and options and show you how SolarWinds® SQL Sentry and SolarWinds Database Mapper can assist with the upgrade and migration of SQL Server platforms to the Microsoft Azure Cloud.

View Whitepaper
Understand the End-User Experience With Holistic Monitoring

You’re expected to monitor the entire end-user experience, so you need to be able to do it all. SolarWinds can help. Together, SolarWinds Web Performance Monitor (WPM) and SolarWinds Pingdom can give you the holistic monitoring you need, especially with the recent integration we’ve announced. While WPM monitors the experience of the end users behind your firewall, Pingdom monitors the customers and prospects on the outside of it. With WPM and Pingdom, you can have a holistic view of the performance and availability of your various applications.

Watch Webcast
SolarWinds Public Sector

As cyberattacks continue to threaten the IT landscape for the public sector, it’s more important than ever to stay informed about cybersecurity risks and trends.

View Survey
Performance Baselines and Benchmarks for Microsoft SQL Server

Unveiling the Expertise: Performance Baselining and Benchmarks for Microsoft SQL Server. Discover the skill that distinguishes senior DBAs from juniors.

View Whitepaper
Achieving Peak SQL Server Analysis Services (SSAS) Performance

Unlock peak performance for your SQL Server Analysis Services (SSAS) with our comprehensive whitepaper!

In this whitepaper, SolarWinds Senior Solutions Architect Steve Wright expertly dissects querying and processing in SSAS, empowering you to identify and resolve bottlenecks swiftly during query execution.

View Whitepaper
How Your SQL Server Data Type Choices Can Affect Database Performance

Did you know that poor data type choices can have a significant impact on your database design and performance? Developers and DBAs can improve database performance by understanding the data types supported by SQL Server and the implications of choosing different ones.

View Whitepaper
ODYA Technology partners with SolarWinds to reduce network outages by 20% for Paynet

SolarWinds partner ODYA Technology identifies Paynet’s observability and network infrastructure challenges and implements a solution resulting in a 20% reduction in network outages and a 30% time savings on repetitive tasks.

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$11B European Retailer Reduces OpEx by $478,000 Moving to SolarWinds Full Stack Observability

An $11B European retail enterprise with more than 1,600 stores and warehouses across the world upgraded its IT operations toolset with a full-stack Observability suite from SolarWinds.

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Navigating the AI Revolution

Learn how to use AI ethically and effectively in the public sector. This whitepaper offers strategies and solutions for data quality, integration, and monitoring. Download now.

View Whitepaper
Dameware Remote Support Datasheet

Dameware® Remote Support software lets you remotely control Windows®, Mac OS® X, and Linux® computers so you can quickly support 1,000s of end-users without having to leave your desk.

View Datasheet
SolarWinds TFTP Server Free Tool

Learn how you can use SolarWinds TFTP Server Free Tool to make fast, easy, and reliable file transfers.

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Storage Resource Monitor Datasheet

The storage monitoring and capacity management software from SolarWinds gives you deep visibility into the performance of your multi-vendor storage arrays, and helps you closely watch the application stack for storage issues that affect application performance.

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Loggly Datasheet

SolarWinds® Loggly® is a cost-effective, hosted, and scalable full-stack, multi-source log management solution combining powerful search and analytics with comprehensive alerting, dashboarding, and reporting.

View Datasheet
ipMonitor Overview

SolarWinds ipMonitor® is designed to provide essential IT monitoring for network devices, servers, and applications, at an affordable price.

Watch Video
Custom Properties

This video (4:28) will show you how to use the Custom Property Editor.

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Dameware Remote Support Overview

This video showcases the capabilities of Dameware Remote Support or DRS for short, our comprehensive remote support solution.

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SolarWinds Customers Optimize Costs With Our IT Operations Capabilities

Learn how SolarWinds is helping customers to reduce costs and improve optimization across their IT operations environments.

Read Brochure
Shaping the Future of IT in Defence 2021

SolarWinds recently partnered with Defence Online to discover what the biggest operational challenges facing IT departments are today.

View Survey
Observability: What It Is and How It Can Transform Your Organization

In this eBook, we’ll define observability from the SolarWinds perspective, show how it works in action, and detail how it can be transformative to your organization.

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The Perils of Painting Application Performance with a Broad Brush

Do you know that SolarWinds provides our customers with full-stack observability - ready for every transformation? Shifting from monitoring to observability is no longer a nice idea but becomes paramount to delivering on today’s stringent service levels.

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Troubleshooting Common Issues with Synapse Dedicated SQL Pools

Are you struggling with performance issues in your Azure® Synapse Dedicated SQL Pools? Or are you looking to optimize your environment for better results? Watch our webcast to learn about common performance issues that can impact effective use and get insights into how to resolve them.

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How to Improve DevOps with Integrated Monitoring

In this webcast, you will learn how developers using Visual Studio “quality gates” can integrate with SolarWinds® Database Performance Analyzer (DPA) and SQL Sentry to make that happen.

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Learn how to choose the Right Approach for Application Modernization and Cloud Migration

Join us for this webcast on choosing the Right Approach for Application Modernization and Cloud Migration and discover five approaches to application modernization: rehost, replatform, rearchitect, rebuild, and replace.

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How Observability Platforms Increase Agility Across IT Ops, DevOps, and SecOps

Your organization is always growing and developing, but with this comes serious challenges. From more complex infrastructures to low visibility, keeping track of who, what, and where is becoming a nightmare.

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What’s New in SQL Sentry

Discover the Latest Enhancements in SQL Sentry® 

Since the acquisition of SentryOne by SolarWinds, a lot of development work has gone into SQL Sentry®. With each release, we aim to continue empowering Microsoft® Data Professionals to achieve breakthrough performance across physical, virtual, and cloud environments.  

 In this webcast, we’ll discuss some of the newest features added to SQL Sentry over the last few releases.

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Achieving an Assume Breach Culture Within Your Organization

This whitepaper discusses the current state of breaches, critical considerations for building a security strategy, and what we’ve learned in our journey of adopting an assume breach mindset with observability.

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SolarWinds and Govloop eBook: What You Can Do Now to Prepare and Persevere through the Next Cyber Attack

The crawl-walk-run approach is applicable for many of the massive projects government agencies address, whether it’s adopting new technology or redesigning a process. Employees are encouraged to take small, incremental steps to adopt change and iterate.

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Data Integration Solutions Provider depends on SolarWinds solutions for fast, secure, and easy data management

Learn how this data integration provider gained greater file transfer control while increasing security.

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10 Steps to Proactive Security

What the industry needs is a sea change in how we think about security to enable usto more proactively fight cybercriminals. This whitepaper outlines ten steps to help get there.

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Where Is Your Observability Journey Leading You? Consideration Checklist

IT environments are changing rapidly. Is your monitoring and observability solution keeping up? Assess your needs to decide if a self-hosted or SaaS monitoring and observability solution is right for where you are today and where you’re going tomorrow.

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Plan your Cloud Migration with AWS and SolarWinds

Although companies migrate for greater performance and cost efficiencies, the initial cloud migration can be expensive, time-consuming, and complex if planned correctly. This whitepaper discusses how to plan your migration to AWS with SolarWinds.

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The Critical Role of Observability in Successful Modernization

In modern IT, staying competitive requires staying in touch with technological advancements and consistently updating systems, networks and operations to meet evolving customer expectations. This whitepaper sets out to demonstrate the critical role observability plays in achieving successful modernization and how AWS and SolarWinds together can support this.

View Whitepaper
Streamlining IT Operations

This whitepaper outlines how to effectively provide holistic visibility across your networks, infrastructure, systems, applications and databases while consolidating your tool set.

View Whitepaper
Readying your Data Estate for AI

The era of AI is here, reshaping the future of work across industries. Gain a competitive edge with AI-driven innovation from SolarWinds and Microsoft Cloud. Start your journey and get your data estate AI-ready with SolarWinds and Azure. Innovate confidently today!

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Tuning In to AI

Database administrators face increasing pressure to ensure database performance is high. Our whitepaper, Tuning in to AI, delves into their challenges and how multi-platform monitoring and tuning tools can help better manage database performance.

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Four Ways DevOps Can Start Using Shift-Left Today

If your DevOps teams are losing time because of too much troubleshooting, then you should seriously consider using shift-left. It's one of the most effective ways to increase an organization's ability to deliver applications and services at a rapid pace.

View Infographic
The Benefits of Implementing Observability

Observability is one of the most critical factors in building and running services successfully at scale.

View Infographic
SolarWinds Day: Observability Anywhere. Precision Everywhere.

SolarWinds has expanded its cloud-monitoring capabilities across its self-hosted and SaaS observability offerings. Watch the replay of our SolarWinds Day virtual event to explore new capabilities for our self-hosted and SaaS observability solutions. Learn how this functionality enables IT teams to decide how they monitor and manage hybrid IT.

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Understanding Query Execution and Database Performance and How They Affect Your Application

Database performance can affect all tiers of your application, which can impact everything from your end-user experience all the way through your cloud costs. However, it can be challenging for administrators, developers, and SREs to understand what is happening within the database.

View Whitepaper
AFRY advances innovation in mining with SolarWinds Observability Self-Hosted

AFRY and Ericsson collaborated to explore the application of operation and maintenance of private 5G networks in remote mining environments to help optimize efficiency and improve safety in challenging mining environments.

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Master your monitoring with the power of database observability

Discover the four pillars of effective database observability. Written with DBAs and IT pros in mind, this whitepaper explores best practices and innovations that keep databases resilient, efficient, and secure.

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Top 5 IT Database Security Features That Every SMB Needs

SQL Server Security should be on the mind of every company executive but is often neglected in small and medium-sized businesses. Like large companies, small and medium-sized businesses must also address data security.

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Working without a DBA? A 10-Step Recipe for a Better SQL Environment

Your SQL Servers are up and running. Users aren’t complaining. And you haven’t had to do anything to them in a couple of weeks.

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Stop Indexing the Query!

If you are like me, when doing tuning and optimization efforts, you tend to find a long running query or a query consuming a lot of resources in the form of logical reads.

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Tooling Tips for a Successful Oracle-to-PostgreSQL Migration

Introducing PostgreSQL experts Ash Recksiedler & Robert Mandeville. They’ll share their knowledge of the PostgreSQL monitoring and tuning tool landscape and their advice on how to “tool up” to help ensure your Oracle-to-PostgreSQL migration goes smoothly.

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High Availability Alphabet Soup - FCI, AG, DAG, & RSAG

SQL Server has amazing tools for business continuity. The variety and scope of these tools can be overwhelming to even seasoned database administrators and architects, but the implementation has only gotten better/easier over the years.

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DevOps for the Database

This book is about DevOps for the database, and why it’s different, hard, valuable and doable

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Database Performance Historical Analysis

Learn how top DBAs are using historical analysis to pinpoint performance issues.

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Improving Application Performance with Database Response Time within SolarWinds Orion

An introduction to how SolarWinds Orion and DPA work together to provide more visibility into performance bottlenecks using response time analysis.

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How to Troubleshoot SQL Server CPU Problems

Troubleshooting SQL Server CPU issues can be intimidating, especially when the application and database are business critical.

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Seamless Application and Infrastructure Monitoring With SolarWinds AppOptics

SolarWinds® AppOptics™ is a powerful, SaaS-based infrastructure and application monitoring solution for custom on-premises, cloud, and hybrid systems.

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Determining End-User Impact of Infrastructure Issues

You notice an increase in transaction error rates via log management and analytics. What's next? Find out how to determine the scope of this impact on end users.

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Mortgage Connect Reduces Alert Noise by 86% While Accelerating Issue Resolution With SolarWinds

Learn how the IT team at Mortgage Connect managed their hybrid, multi-location environment comprised of on-premises servers and VMware and Azure virtual machines, by reducing alert volume, streamlining issue resolution, and improving service.

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Custom Metrics & Time Series Analytics

AppOptics is an extensible custom metrics and analytics platform that ties together your applications, infrastructure, and business metrics for amazing insights

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Fixing a Failed Transaction Check

Your synthetic monitoring tool has notified you that a transaction has failed. What do you do now? Find out how to use the SolarWinds APM Integrated Experience to resolve the issue with application performance monitoring and log management and analytics.

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Optimizing Cloud Costs With SolarWinds AppOptics

According to a 2019 devops.com article, 40 percent of cloud instances in 2019 were sized at least one size larger than needed for their workloads.

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Server Performance and Infrastructure Monitoring With SolarWinds AppOptics

AppOptics removes the divide between application and infrastructure health metrics.

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SolarWinds Observability SaaS Datasheet

SolarWinds® Observability is built to provide a full-stack solution connecting data points from modern, custom web applications, services, cloud and hybrid infrastructures, databases, and networking devices to deliver business insights, operational intelligence, and smart automation.

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Taming the Beast: Achieving Observability in a Complex World

In today’s world of distributed architectures, microservices, and cloud adoption, gaining a holistic understanding of system behavior can feel like chasing a moving target.

Read this eBook to explore the growing need for observability, the challenges it addresses, and the transformative power it holds.

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SolarWinds Whitepaper: The Future of IT Service Management With AI

Be proactive and reactive with artificial intelligence-powered automation service delivery.

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Build Efficient Service Processes Across the Enterprise

Your IT service management (ITSM) teams leverage a set of practices, policies, and processes to design, deliver, manage, and improve the IT services they provide to other employees.

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From Home Baker to Top Chef: Expanding Your ITSM Footprint Across the Enterprise

Download the eBook to learn about maximizing your service desk investment to support departments beyond IT and how service providers can collaborate with their users to co-create value.

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Automating Your Way Beyond Simple Incident Management

This THWACK<sup>©</sup> Livecast is all about how automation rules in SOLARWINDS<sup>©</sup> Service Desk can help lighten the load and allow your teams to focus on those big picture projects which actually improve the business.

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6 Service Desk Problems That AI Can Solve

Artificial intelligence is improving the user experience everywhere you look. It learns from your online shopping habits, your streaming tastes, and your commuting schedule to help lead you in the right direction.

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The Keys to Unlocking the Power of AI in the Service Desk

Today’s employee has an abundance of tools and technology available to equip them for success. Managing their needs, especially with technology, is an internal service provider’s primary goal.

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St Peter’s Prep Schools Selects SolarWinds Service Desk Over Spiceworks, Atlassian, and Zendesk

Learn how a two-person IT department without a formal ticketing solution used SolarWinds Service Desk to improve call response time and aid resource planning.

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Saber Healthcare Guarantees 99.9% SLA With SolarWinds Service Desk in IT and Over a Dozen Other Departments

Assisted living industry leader reduces software spend and sprawl by expanding SolarWinds Service Desk company-wide.

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Complete Your SolarWinds Portfolio With Service Desk

A modern service desk in the post-pandemic age focuses on the need for holistic service, real-time visibility into the asset life cycle, and instant, seamless support no matter your employees’ locations or time zones. An integrated IT service management (ITSM) solution with additional IT operations management (ITOM) capabilities—such as system and network monitoring and remote support—is the perfect tool you need to keep your business up and running and your employees happy and productive.

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VPAT Datasheet: Web Help Desk

Voluntary Product Accessibility Template for SolarWinds Web Help Desk.

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SolarWinds Service Desk Accessibility Conformance Report VPAT

Check out the Voluntary Product Accessibility Template and summary table for SolarWinds Service Desk (SWSD).

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The Gateway to a Modern Employee Experience: IT Service Desk

Digital transformation is becoming a necessity in today’s technology-driven environment. What exactly do we mean by digital transformation?

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Service Desk Datasheet

SolarWinds Service Desk is a cloud-based service management solution built to streamline the way you provide support and deliver services to your organization. Whether you have a small IT operation with basic IT ticketing needs or a large enterprise with a complex IT infrastructure and mature processes, SolarWinds Service Desk is designed to meet your current needs with the flexibility to scale and support your future business requirements.

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Communications Service Provider Saves Millions

This customer saved more than $2 million in recurring annual costs after replacing several monitoring tools with SolarWinds Observability Self-Hosted.

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Web Help Desk Datasheet

Web Help Desk software features customizable dashboards, letting you keep a finger directly on your team’s pulse.

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Homebuilder M/I Homes Reduces Incidents by Nearly 30% With Data Insights

Learn how streamlining ticketing, accelerating troubleshooting, and optimizing issue resolution drives efficiencies throughout the geographically dispersed organization.

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Maximizing IT Visibility with CMDB in Your Service Desk

Join us for this webcast where we cover some easy ways to build a configuration management database (CMDB), map dependencies, and use that data to improve incident, problem, and change management practices.

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When ITIL & IT Teams Meet: Lessons Learned to Help Get It Right the First Time

While frameworks and best practices are fantastic aids, sometimes they can make it difficult to accomplish your true goal. Watch this webcast to dive into what really happens when ITIL and IT Teams meet.

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Parent-Child Relationships: Setting Up a New Employee

In this video you will learn how you can set up a new employee in the Web Help Desk® software using the Parent-Child Relationship, Tasks, and Action Rules features.

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AI-Powered Suggestions for Employees

Self-service is a key component of the modern service management strategy. Once you have your knowledge base up to par, and your team is routinely updating it, you need to find a way to connect employees directly with those solutions.

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Introduction to Web Help Desk

An introduction to Web Help Desk and an overview of its help desk and asset management features.

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Use Cases for Utilizing Request Types and Tech Groups

An introduction to tech groups and how they relate to request types in Web Help Desk.

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Trend Reporting on Service Delivery

What are the busiest times for service in your organization? How can you stagger your service desk staff to account for activity and prevent service outages?

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Best Practices for Submitting Tickets via the Web Interface Versus Email

In this video, you will learn the differences in submitting a ticket via the web interface versus email.

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SolarWinds Service Desk Integration with Slack

Leverage the power, efficiency, and productivity gains through collaboration with the SolarWinds<sup>®</sup> Service Desk integration with Slack. The Slack integration allows you to reach users where they are and will enable them to request, receive, and comment on any Service Desk ticket from Slack.

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SolarWinds Service Desk

Watch an introduction to SolarWinds®️ Service Desk to learn what today’s IT service management (ITSM) strategy demands from a solution.

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SolarWinds Service Desk Integration with Microsoft Teams

Leverage the power, efficiency, and productivity gains through collaboration with the SolarWinds<sup>®</sup> Service Desk integration with Microsoft Teams. The Teams integration allows you to reach users where they are and will enable them to request, receive, and comment on any Service Desk ticket from Teams.

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SolarWinds Service Desk Discovery

Watch this demo to learn how SolarWinds Service Desk allows you to automatically discover and update asset data, then use it to improve service delivery.

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SolarWinds Help Desk Essentials Pack

Want to learn how to launch a remote session directly within Web Help Desk?

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Setting Up Web Help Desk Accounts

Watch this video and learn how to set up accounts in Web Help Desk and how to automatically monitor an email inbox for incoming requests.

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Set Up Web Help Desk Permissions

In this video you will learn to administer permissions and rights for tech accounts in Web Help Desk.

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Roles and Permissions in the Service Desk

As your service management strategy expands, you’ll need a way to separate data, private information, and workloads between different service providers. How can you create an experience where HR sees a clean view of only their tasks, tickets, and approvals? How can you create access for your accounting team to have exclusivity to employees’ financial information?

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Save Time with Automated Ticket Routing

There’s a better, more efficient way to solve common service desk tickets — not just for IT, but for the entire organization. Service Desk offers customizable automation rules for priority and routing. Now, depending on the subject, requester, or category of the ticket, you can drop it right into the appropriate service agent’s queue, bypassing the general queue purgatory.

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IT Change Management with SolarWinds Web Help Desk

Learn how to work with the built-in IT asset management features of the SolarWinds Web Help Desk software. In this video, you will learn how to set up a change request using an automated approval process

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