The Hidden Costs of Disconnected IT

Learn why businesses must align people, processes, and technology to thrive

Publish Date: 3/17/2025
Whitepaper

Businesses rely on a growing number of tools, platforms, and systems to manage their operations. On average, organizations use 11 different monitoring tools. While these technologies are intended to improve visibility and efficiency, they often create the opposite effect—fragmentation.  

When systems, teams, and workflows don’t connect, businesses face significant operational challenges:

  • Frequent outages and downtime
  • Slow incident resolution
  • Lost revenue and customer trust
  • Inefficient workflows and wasted effort

The key to overcoming these challenges isn’t simply adopting more technology—it’s ensuring that people, processes and technology work as a unified system rather than isolated parts.

Deep dive into key strategies for achieving alignment.

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