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    Customers rely on SolarWinds to drive operational resilience, from unified observability to enterprise-wide service management, through a simple, powerful, and secure portfolio built for hybrid IT.

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SolarWinds was founded by IT professionals solving complex problems in the simplest way, and we have carried that spirit forward since 1999. We take pride in relentlessly listening to our customers to develop a deeper understanding of the challenges they face. Our digital agility solutions are built to help companies of any size accelerate business transformation today and into the future.

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Customer Service

Assistance with accounts, billing, website or Customer Portal.

Submit a Ticket
customerservice@solarwinds.com

Phone - Americas:

  • +1-866-530-8040, option 1
  • +1-512-682-9300

Phone - EMEA: +353 21 5002900

Phone - DACH: +49 30 390 634 50

Phone - APAC: +65 6593 7600

  • International Toll Free Numbers
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Technical Support

Help with Solarwinds product questions, troubleshooting, and product-related issues.

Submit a Ticket
technicalsupport@solarwinds.com

Phone - Americas:

  • +1-866-530-8040, option 3
  • +1-512-682-9300

Phone - EMEA: +353 21 5002900

Phone - DACH: +49 30 390 634 50

Phone - APAC: +65 6593 7600

For Federal Premium Support customers, pursuant to DFARS Clause 252.204-7012, email communications should not be used to transfer, store or process CUI (Controlled Unclassified Information). If required, your SolarWinds representative will request a sanitized version of logs and information as needed for your request.

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Sales Contact Info

Office Locations

  • Americas
  • Asia Pacific
  • Europe, Middle East, Africa

SolarWinds Corporate

Global Headquarters

7171 Southwest Parkway

Bldg 400

Austin, Texas 78735


Toll Free: +1-866-530-8100

Phone: +1-512-682-9300

Fax: +1-512-682-9301

North America

Charlotte, North Carolina USA


4001B Yancey Rd

Charlotte, NC 28217

Toll free: +1-855-775-7733

Phone: +1 704-895-6241 - Support


Federal – Reston, Virginia USA


1900 Reston Metro Plaza

Suite 700

Reston, VA 20190

Phone: +1-877-946-3751

South America

Latin America


Miami office

78 SW 7th Street #9147

Miami, FL 33130 USA

Phone: +1-727-499-5748

Asia, Pacific & Japan Headquarters


6 Temasek Boulevard #32-01/02,
Suntec Tower Four Singapore, 038986

Phone: +65 6593 7600

Fax: +65 6593 7601

Manila, Philippines


15th floor Ecoprime Building 32nd St,
corner 9th Ave Bonifacio Global City,
Taguig 1630

India Offices


SolarWinds India Private Limited

2nd Floor, Dorej Fund Management

Bengaluru, Karnataka 560038

SolarWinds India Pvt Ltd INNOV8 

4th floor, A wing Times Square Building 

Andheri East Andheri – Kurla Rd Gamdevi, Marol, Andheri East, 

Mumbai Maharashtra 400059

Contact: thirtha.uk@solarwinds.com

Brno, Czech Republic


Holandská 6/873

639 00 Brno

Czech Republic

Europe, the Middle East and Africa Headquarters


Unit 1101, Building 1000

City Gate, Mahon

Cork, Ireland

Phone: +353 21 5002900

Fax: +353 212 380 232

Kraków, Poland


2nd floor, Building E

Puszkarska 7J

30-644 Kraków

Poland

Other Contacts

Security Incident Response Team

Report security vulnerabilities:

psirt@solarwinds.com

Partner with Us

Toll Free:

+1-866-530-8100

Phone:

+1-512-682-9300

Fax:

+1-512-857-0125

partner@solarwinds.com

Public Relations

pr@solarwinds.com

  • Americas
  • Reseller, VARs, Distributors
  • Europe National / Central / Federal Government
  • Federal, State, Local, and Education (SLED), Federal and SLED Resellers and System Integrators
  • Australia and New Zealand
  • Asia
  • Renewals
  • Europe, the Middle East and Africa
  • Latin America

Americas

Phone: +1-866-530-8100

Phone: +1-512-682-9300

Fax: +1-512-857-0125

sales@solarwinds.com

Reseller, VARs, Distributors

Phone: +1-727-499-5748

Phone: +1-855-498-4155

reseller@solarwinds.com

Europe National / Central / Federal Government

Phone: +353 21 2330440

nationalgovtsales@solarwinds.com

Federal, State, Local, and Education (SLED), Federal and SLED Resellers and System Integrators


Phone: +1-877-946-3751

Phone: +1-512-682-9884

federalsales@solarwinds.com

governmentsales@solarwinds.com

educationsales@solarwinds.com

Federal and SLED buyers info

Australia and New Zealand

Sales: +61290689437

Support: +61290689436

Australia Toll Free:

1800 090 386

New Zealand Toll Free:

0800 885 017

apacsales@solarwinds.com

Asia

(including Support)

Phone: +65 6593 7600

Fax: +65 6593 7601

apacsales@solarwinds.com

Renewals

Phone: +1-866-530-8100

Phone: +1-512-682-9300

Phone: +353 21 5002900

renewals@solarwinds.com

Europe, the Middle East and Africa

(including Support)

Phone: +353 21 5002900

Phone (Germany): +49 30 390 634 50

Fax: +353 212 380 232

emeasales@solarwinds.com

vertrieb@solarwinds.com

Latin America

Phone: +1-727-499-5748

reseller-latam@solarwinds.com

  • Americas

    Phone: +1-866-530-8100

    Phone: +1-512-682-9300

    Fax: +1-512-857-0125

    sales@solarwinds.com

  • Reseller, VARs, Distributors

    Phone: +1-727-499-5748

    Phone: +1-855-498-4155

    reseller@solarwinds.com

  • Europe National / Central / Federal Government

    Phone: +353 21 2330440

    nationalgovtsales@solarwinds.com

  • Federal, State, Local, and Education (SLED), Federal and SLED Resellers and System Integrators


    Phone: +1-877-946-3751

    Phone: +1-512-682-9884

    federalsales@solarwinds.com

    governmentsales@solarwinds.com

    educationsales@solarwinds.com

    Federal and SLED buyers info

  • Australia and New Zealand

    Sales: +61290689437

    Support: +61290689436

    Australia Toll Free:

    1800 090 386

    New Zealand Toll Free:

    0800 885 017

    apacsales@solarwinds.com

  • Asia

    (including Support)

    Phone: +65 6593 7600

    Fax: +65 6593 7601

    apacsales@solarwinds.com

  • Renewals

    Phone: +1-866-530-8100

    Phone: +1-512-682-9300

    Phone: +353 21 5002900

    renewals@solarwinds.com

  • Europe, the Middle East and Africa

    (including Support)

    Phone: +353 21 5002900

    Phone (Germany): +49 30 390 634 50

    Fax: +353 212 380 232

    emeasales@solarwinds.com

    vertrieb@solarwinds.com

  • Latin America

    Phone: +1-727-499-5748

    reseller-latam@solarwinds.com