Digital Experience Observability

See an application like a user with real-time data connecting user experience to application performance.

“SolarWinds Observability SaaS allows us to build monitoring around whatever compartments we choose. In our world, the client is the center of our universe. With observability, we can now look at clients as a standalone entity.”

Justin Diana

Vice President of Engineering

Optimize the user experience

Digital experience monitoring provides business-critical analysis and understanding of how application and infrastructure performance can impact the end-user experience.

Deliver an exceptional digital experience to every user

Increasingly distributed application stacks create multi-layer dependencies and can complicate every aspect of monitoring and management. Coupled with increasingly high user expectations for application speed and availability, many teams find it challenging to deliver an optimal user experience. They lack a unified view connecting user experience to system performance and identifying and prioritizing user-impacting issues.

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Connect the front end and the back end

The combination of real user monitoring (RUM) and synthetic monitoring with powerful application monitoring (APM) provides holistic views into browser-side and server-side performance.

View issues in context

Collect and contextualize data from the entire digital delivery chain supporting user interactions to identify emerging issues and avoid user and business impact.

Put the user first

Identify emerging issues before users notice to accelerate root cause analysis and remediation with user-focused performance views, topology maps, and code-level tracing.

Connect web metrics to business outcomes

Logical entity groupings combine data from multiple sources for simpler performance monitoring and tracking, linking site performance to business outcomes.

Simplify digital experience monitoring

A powerful and fully integrated digital experience monitoring solution, SolarWinds Observability SaaS provides uptime, synthetic, and real user monitoring in a seamlessly unified solution designed to take the complexity out of digital experience monitoring. This end-to-end observability solution quickly collects, connects, and contextualizes the disparate data types supporting user interactions to deliver real-time analysis and business insights.

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Website health at a glance

A single view combines an artificial intelligence (AI)/machine learning (ML)-powered health score, uptime status, site metrics, and active alerts by website.

Real user monitoring

Real user monitoring and proactive analysis of front-end performance, including load times, pageviews, most visited pages, and APEX scores for standard webpages and single-page applications (SPA).

Geo-focused monitoring

Global availability and response time monitoring by region, country, and city so you know how users in an area experience a website or web application.

Detailed drilldowns

View health score history to analyze trends, and explore related hosts and services, topology maps, and associated traces for a deeper understanding of website performance.

Data-fueled website performance optimization

Leverage detailed real-time performance data combined with AI-powered analytics to obtain deep insights into user behavior and application performance and better understand performance from the user’s point of view. Turn this intelligence into business acumen to sharpen focus on the most important issues and features for users to drive innovation and better business outcomes.

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Manage digital experience proactively

Cut through large volumes of performance data in real time with AI-powered analytics to spot issues early and proactively manage the digital experience.

Make the complex simple to understand

A solution designed to collect, connect, and contextualize the many types of performance data involved in each user interaction to simplify even the most complex environment.

Focus on innovation and feature delivery

Advanced troubleshooting capabilities—including distributed tracing, exception tracking, and live code profiling—help speed up issue resolution so teams can drive innovation.

Alerts designed to work as smart as you do

Intelligent alerting combines with unified alert notifications and easy integration with many messaging platforms to help minimize alert fatigue and simplify workflows.

Observability solutions

SolarWinds Observability SaaS helps teams overcome performance challenges and delivers insights, operational intelligence, and smart automation to help solve complex business problems.

Observability for Application Performance Monitoring

Spend more time innovating and less time troubleshooting modern cloud-native applications with application performance insights, operational intelligence, and smart automation.

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Observability for Log Management

Scalable, multi-source log management combines with powerful search and analytics to deliver context-rich intelligence and help you predict, pinpoint, and prioritize issues.

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SolarWinds Observability Self-Hosted

Optimize performance, reduce remediation time, and help ensure availability across on-premises and multi-cloud environments with a full-stack observability solution.

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CASE STUDY

Mortgage service provider cuts alert noise by 86%

Learn how Mortgage Connect manages its hybrid, multi-location environment, reduces alert volume, and streamlines issue resolution while improving service.

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