El Paso Dramatically Improves Their 911 Application Performance with SolarWinds

When a senior network administrator first arrived at the El Paso, Texas, 911 District, she inherited an environment that was not segmenting the 911 network from its other networks; the network running the 911 computer-aided dispatch application was part of its administrative network. In addition, the district had test applications running on production servers. Also, its connections were slow, and applications—including the CAD system—lagged. The district was using two encrypted tunnels that had reached 97% utilization. The pipe was being overrun with traffic.

With SolarWinds offerings—specifically Network Performance Monitor (NPM), Server & Application Monitor (SAM), Virtualization Manager (VMAN), Database Performance Analyzer (DPA), and more—El Paso 911 stabilized the environment, dramatically improved application performance, and enhanced database performance in particular by “leaps and bounds.” The El Paso, Texas, 911 District realized a return on investment for its SolarWinds purchases in as little as six months.

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