Maximizing IT Visibility with CMDB in Your Service Desk

Complex, evolving IT infrastructure makes it more challenging to deliver IT services. IT departments need a way to understand the relationships within the technology environment, especially in IT service management (ITSM). This improves their ability to resolve incidents, troubleshoot problems, and execute changes.

Join us for this webcast where we cover some easy ways to build a configuration management database (CMDB), map dependencies, and use that data to improve incident, problem, and change management practices.