How RigNet Achieved Global Network Visibility With SolarWinds Solutions

RigNet, a Viasat company, provides critical telecommunications for remote energy sector environments like offshore platforms. Previously, technical teams struggled with a fragmented system of four different monitoring tools, which caused data discrepancies, alert noise, and high operational risks regarding strict service level agreements. To solve this, RigNet consolidated onto the SolarWinds platform, utilizing Network Performance Monitor and Server & Application Monitor to create a centralized monitoring hub.

The shift from reactive to proactive operations significantly reduced troubleshooting time and labor costs. Ultimately, the unified platform protected customer revenue and empowered managers to make better business decisions regarding infrastructure upgrades.