Watch how you can use the advanced search function to quickly display detailed data about your tickets, assets, and clients. This video also show how to add a widget to the dashboard.
Installing Web Help Desk in FIPS Compatible Cryptography Mode
This video will show you how to install the Web Help Desk® software in FIPS compliance mode and how to configure your environment, such as database and Windows server.
Parent-Child Relationships: Setting Up a New Employee
In this video you will learn how you can set up a new employee in the Web Help Desk® software using the Parent-Child Relationship, Tasks, and Action Rules features.
IT Change Management with SolarWinds Web Help Desk
Learn how to work with the built-in IT asset management features of the SolarWinds Web Help Desk software. In this video, you will learn how to set up a change request using an automated approval process