IT Asset Discovery

Automatically get a complete and up-to-date picture of your IT assets

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Gain comprehensive insight into your IT infrastructure with IT Asset Discovery

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Get end-to-end visibility on all the assets within your IT landscape with SolarWinds Discovery, a comprehensive asset tracking and management feature available with SolarWinds Service Desk. Capture data insights and drive business and financial decisions on the assets that matter most to your organization. With expanded transparency into your assets, you can reduce IT overspending, mitigate potential technology risks, and maintain compliance with software licensing.


SolarWinds Discovery also automatically updates your technology asset inventory with the most up-to-date information on your IT and business environment, so that you get real-time visibility across your organization. Using both agent and agentless technology, SolarWinds Discovery helps you obtain information from every corner of your IT infrastructure for IT asset management that’s comprehensive, reliable, and accurate.

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Use a variety of methods to discover diverse assets in a changing technology landscape

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How does SolarWinds Service Desk ensure that every IT asset is identified and tracked? With the help of Discovery Agent and Discovery Scanner. Through agentless discovery, Discovery Scanner checks your entire network for available assets and continuously scans your IT environment for updated information from all your IP-connected devices. You can gain more detailed information by deploying the Discover Agent to view what’s on each device, including associated hardware and software data.


Plus, Service Desk offers an Asset Map tool to help you pinpoint a device’s specific location, along with details about the owner, manufacturer, IP address, status, and more. With Windows, Mac, and Linux compatibility, Service Desk is built to work seamlessly with your existing IT framework, cutting down time and setup costs.

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Improve ITAM processes and facilitate asset lifecycle management

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Service Desk not only helps you locate and understand assets across your organization — it enhances your IT Asset Management (ITAM) practices. For example, it helps you identify unused or inefficiently used items to clean up your asset inventory and retire devices that are no longer servicing your organization. It also weights and prioritizes data collected from multiple sources, deletes repetitive information, and regularly audits your software and hardware inventory for automated upkeep.

If something goes awry, Service Desk offers built-in reports highlighting device issues for quick troubleshooting. And to keep your Configuration Management Database (CMDB) running smoothly, SolarWinds Discovery populates your configuration item data to improve IT service management processes and avoid service disruptions.

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Integrate IT asset discovery software for optimal coverage

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With SolarWinds Service Desk, you can establish connections manually or automatically through Orion® nodes, AWS, Azure Cloud, JAMF, Microsoft Intune, and other software integrations.

For complex IT landscapes that require more advanced asset detection, Service Desk integrates with SolarWinds SolarWinds Observability Self-Hosted, our full-stack, centralized observability platform designed to help managers monitor the performance of their IT infrastructure. It helps automatically collect data about the dependencies and relationships between identified assets with intelligent mapping features so that no stone is left unturned and you can keep your IT ecosystem functioning.

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Get More on IT Asset Discovery

Do you find yourself asking…

  • IT asset discovery is the process of identifying and cataloging all the hardware and software assets within an organization's information technology (IT) environment. This includes computers, servers, networking equipment, storage devices, software applications, virtual machines, mobile devices, and other components that make up the IT infrastructure.

    The primary goal of IT asset discovery is to create a comprehensive inventory of the organization's technology resources. This helps IT administrators, managers, and stakeholders gain a clear view of available resources, keep track of and manage changes and updates, identify potential security vulnerabilities, ensure software licenses are in compliance, and optimize IT processes.

    Asset discovery is possible through a variety of methods, such as automated scanning tools, network monitoring, and active and passive discovery techniques.

    It’s possible to manually keep a record of all the assets on your network. However, even under the best circumstances, this leaves a lot of opportunity for error. If you have a medium or large-sized organization, manual asset discovery becomes nearly impossible and very unreliable. To effectively discover assets in every corner of your organization, you need to turn to an automated asset discovery software that incorporates best practices, like SolarWinds Discovery, which has tight integration with SolarWinds Service Desk.

    Overall, IT asset discovery is a critical component of effective IT management, ensuring organizations comprehensively understand their technology resources to make informed decisions and maintain a secure and efficient IT environment.

“SolarWinds Service Desk is acting as a multiple solution platform for us. We’ve gone from six different platforms to one. It brings our departments much closer together.”
Gilad Vinitsky
CTO
The BLOC

IT Asset Discovery Made Easy

Service Desk

  • Gain end-to-end, centralized insights into all the IT assets that help your business.

  • Blend agent and agentless discovery tools to expand asset discoverability.

  • Integrate with existing ITAM and CMDB systems for a unified and streamlined view of asset relationships.

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