SolarWinds Service Desk Features

Track hardware, software, licenses, and lifecycle data with SolarWinds Service Desk.

Plan, approve, and track IT changes with workflows, risk context, and rollback plans.

Give employees one self-service portal for knowledge, service requests, ticket tracking, and support.

Resolve issues faster with an AI-powered, centralized ticketing system.

Manage your full IT asset inventory with intelligent ITAM software.

Track, prioritize, and resolve IT incidents with connected ITSM workflows.

Manage incidents, service requests, assets, and notifications from anywhere with the SolarWinds Service Desk mobile app.

Test workflows, automations, and configurations safely without impacting production.