Procurement Management

Organize all contracts, purchase orders, and vendor information in one place.

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Streamline procurement management
Fully integrate with ITSM
Increase efficiency
Maximize resource utilization

Streamline procurement management with a single software solution

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A critical component to IT Asset Management is understanding your asset lifecycles; from purchase to decommission. With SolarWinds Service Desk you can manage all of your procurement objects, like vendors, contracts, and purchase orders. Integrated tightly with various modules across Service Desk, it provides valuable insight into license utilization, changes requiring purchases, risk analysis, renewal requirements, purchase approvals, and asset decommission decisions. Now you can finally manage the entire lifecycle of your assets in a single place.

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Procurement fully integrated into your ITSM solution

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Our procurement objects are tightly integrated across the Service Desk solution including Asset Management, Discovery, Change Management, Risk Management, Problem Management, Incident Management, and CMDB. It's common for many areas of IT to require purchases from vendors, whether needed directly by IT or in support of other departments. Tracking these purchases successfully requires tracking the vendor and contracts associated with these purchases. Additionally, by associating each purchase to a particular set of incidents, changes, risks, or assets provides historical context for why a purchase was needed. For software licenses purchased, our discovery engines can monitor devices for use of licenses, ensuring efficient use of purchases.

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Easy to use and comprehensive procurement processes that drive more efficiency resource use

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Procurement can be a very complex thing to manage in other systems, so we’ve made it as easy as possible. Each part of procurement (vendors, contracts, and purchases) is a separate object that captures all of the important details that both finance and IT requires in order to ensure efficient resource use and consumption.

When it comes to next quarter’s or year’s budget planning, you’ll have the evidence you need to maintain or increase your budget ask. You’ll know which contracts will renew, for how much, and the amount of spend required through purchases to keep your organization running smoothly.

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Maximize resource utilization and reduce your risk exposure

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In fast paced environments it’s common for employees to run rogue downloading software that your company doesn’t exactly own the licenses to use. Or in other cases, not even using the licenses that you do own.

With SolarWinds Service Desk you can connect your service portal, service requests, knowledge base, and procurement objects together to create a better end-user experience. End-users visits the service portal looking for access to software, find a knowledge base article providing them a link to a service request form, that is linked to your contracts and purchase orders. Not only do your end-users get a better experience, but it also reduces exposure to unlicensed software, and ensures better utilization of purchased resources.

Service Desk’s procurement module can also analyze software resources and show assets with no matching licenses within its Reconcile feature.

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Get More on Procurement Software

Do you find yourself asking…

  • Procurement tools help with specific elements of the procurement process. Procurement is the process of finding and acquiring goods and services from an outside source. Specifically, it’s a means of ensuring the buyer gets the best possible price for the goods, services, or work they require. E-procurement software might help you compare various factors of a product you’re looking to purchase, such as quantity, quality, and time. By presenting all the pertinent information on a single interface, procurement tools create a more streamlined purchasing process.

    Procurement tools—often referred to as automated purchasing systems—help you manage all the moving pieces involved in the procurement process. The most powerful procurement platform provides more than just real-time price comparisons; they also organize your orders, provide the suppliers’ details, help you manage purchases, and assist in budget management.

    Some of the tools designed to help you streamline and improve the efficiency of your procurement process include contract management software, purchase order management software, and vendor management software. Though it’s possible to purchase a separate procurement solutions to help with each of these elements, it’s better to get procurement management software that takes care of them all.

    SolarWinds Service Desk comes with all the procurement tools you need to successfully manage your hardware, software, and service products.

“SolarWinds Service Desk is acting as a multiple solution platform for us. We’ve gone from six different platforms to one. It brings our departments much closer together.”
Gilad Vinitsky
CTO
The BLOC

Procurement software that takes care of all your management needs

Service Desk

  • Automate workflow approvals and centralize all procurement assets.

  • Audit inventory logs for real-time data analysis, proactive troubleshooting, and contract compliance.

  • Visually track and identify trends in assets and user behavior.

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