Procurement Management
Organize all contracts, purchase orders, and vendor information in one place.
Streamline procurement management with a single software solution
A critical component to IT Asset Management is understanding your asset lifecycles; from purchase to decommission. With SolarWinds Service Desk you can manage all of your procurement objects, like vendors, contracts, and purchase orders. Integrated tightly with various modules across Service Desk, it provides valuable insight into license utilization, changes requiring purchases, risk analysis, renewal requirements, purchase approvals, and asset decommission decisions. Now you can finally manage the entire lifecycle of your assets in a single place.
Procurement fully integrated into your ITSM solution
Our procurement objects are tightly integrated across the Service Desk solution including Asset Management, Discovery, Change Management, Risk Management, Problem Management, Incident Management, and CMDB. It's common for many areas of IT to require purchases from vendors, whether needed directly by IT or in support of other departments. Tracking these purchases successfully requires tracking the vendor and contracts associated with these purchases. Additionally, by associating each purchase to a particular set of incidents, changes, risks, or assets provides historical context for why a purchase was needed. For software licenses purchased, our discovery engines can monitor devices for use of licenses, ensuring efficient use of purchases.
Easy to use and comprehensive procurement processes that drive more efficiency resource use
Procurement can be a very complex thing to manage in other systems, so we’ve made it as easy as possible. Each part of procurement (vendors, contracts, and purchases) is a separate object that captures all of the important details that both finance and IT requires in order to ensure efficient resource use and consumption.
When it comes to next quarter’s or year’s budget planning, you’ll have the evidence you need to maintain or increase your budget ask. You’ll know which contracts will renew, for how much, and the amount of spend required through purchases to keep your organization running smoothly.
Maximize resource utilization and reduce your risk exposure
In fast paced environments it’s common for employees to run rogue downloading software that your company doesn’t exactly own the licenses to use. Or in other cases, not even using the licenses that you do own.
With SolarWinds Service Desk you can connect your service portal, service requests, knowledge base, and procurement objects together to create a better end-user experience. End-users visits the service portal looking for access to software, find a knowledge base article providing them a link to a service request form, that is linked to your contracts and purchase orders. Not only do your end-users get a better experience, but it also reduces exposure to unlicensed software, and ensures better utilization of purchased resources.
Service Desk’s procurement module can also analyze software resources and show assets with no matching licenses within its Reconcile feature.
Procurement software that takes care of all your management needs
Service Desk
Automate workflow approvals and centralize all procurement assets.
Audit inventory logs for real-time data analysis, proactive troubleshooting, and contract compliance.
Visually track and identify trends in assets and user behavior.
Let’s talk it over.
Contact our team. Anytime.