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Microsoft Teams

SolarWinds® Service Desk integrates with Microsoft Teams to boost flexibility and collaboration

The Microsoft Teams integration enables users to request and receive service from within the desktop or mobile application. The integration allows users to open and view tickets; add comments, attachments, categories, and subcategories; or resolve tickets.

  • Increase convenience by meeting employees where they prefer to do business
  • Create tickets and improve communication to reduce issue resolution times and help ensure service-level
    agreements (SLAs)
  • Achieve higher value from existing investments at no additional cost

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