Hardware Inventory Software

Easily understand hardware location, configuration, and usage

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Lifecycle Management

Plan IT Changes

Real-Time Inventory Mapping

Service Desk Integration

Automate your hardware inventory management process

SolarWinds® Service Desk can help make tracking IT hardware in your business easier, especially if it's spread across multiple locations. With a hardware inventory software, you can automate your entire IT asset lifecycle management. You can also create an extensive IT inventory report of all your computers and PCs. Service Desk's IT hardware inventory tool can also list and track other hardware assets, so you get an automatically updated list in one place.

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Plan IT changes effectively with IT hardware inventory management

With automatic IT asset discovery, including network scans, SolarWinds Service Desk is designed to provide real-time inventory data on IT hardware, such as computers, desktops, mobile devices, routers, or printers. Use this information to plan hardware updates, replacements, and exchanges with complete risk and impact analysis. Minimize downtime for IT infrastructure, enhance endpoint management, and improve the technology experience for employees through robust IT service management and the IT support they rely on.

SolarWinds Service Desk is also built to provide hardware inventory tracking, so you can more easily track when your hardware needs to be updated or replaced.

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IT Hardware Inventory with Real-Time Asset Mapping

The SolarWinds Service Desk Assets Map provides a centralized, geographic overview of your IT hardware inventory, enabling rapid identification of asset distribution across global sites with its enterprise-grade scalability. By leveraging data from the Discovery Agent and Scanner, the map visualizes assets by their assigned Site and Location attributes, surfacing critical CI details such as manufacturer, IP address, and status.

These key features allow IT teams to pinpoint device locations for on-site troubleshooting and physical audits without leaving the Service Desk. By bridging the gap between physical location and the CMDB, the map ensures accurate lifecycle management and improved accountability for both agent-based and agentless assets.

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Gain deeper insights from full Service Desk integration with IT asset management

The IT asset management features in SolarWinds Service Desk can help you link computers and hardware inventory information with incident, problem, and change records. With your inventory database and service desk interface in a single tool, you can easily gain visibility into relevant asset data when handling service desk tickets.

Service Desk provides comprehensive asset management software that automates the lifecycle of your hardware and software inventory, ensuring real-time visibility and compliance. By integrating advanced asset-tracking functionality via discovery agents and scanners, the platform streamlines ITAM processes to optimize IT operations.

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Learn More About Hardware Inventory Management

Do you find yourself asking…

  • Your IT environment consists of a variety of assets, and the updated database listing these products is called a hardware and software inventory.

    This inventory is a record of all the essential information related to the hardware and software within your IT environment. It’s meant to help you stay on top of all the products in your network, including their license keys, expiration dates, IP addresses, serial numbers, installation types and locations, and more.

    A hardware asset management inventory can help you determine the condition and lifespan of your hardware. It also helps you keep track of who has access to what hardware within your company.

    When it comes to software, an inventory can help you stay on top of your update cycle, your expiration and license renewal dates, and the different types of software deployed or installed in your IT infrastructure. It helps to pinpoint vulnerabilities caused by outdated assets.

IT Service Management for your organization

Service Desk

  • Incident management consolidates, manages, and prioritizes incoming tickets.

  • Service catalog standardizes service request and fulfillment processes.

  • Fully integrated IT asset management compiles hardware, software, POs, and more.

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