Hardware Inventory Management

Easily understand hardware location, configuration, and usage

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Lifecycle Management
Plan IT Changes
Service Desk Integration

Automate your hardware inventory management process

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SolarWinds® Service Desk can help make tracking the IT hardware in your business easier, especially if it exists in multiple locations. With a hardware inventory management solution, you can automate your entire IT asset lifecycle. You can also create one extensive IT hardware inventory with your entire computer and PC inventory. Service Desk IT hardware inventory software can also list and track other hardware assets, so you get an automatically updated list in one place.
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Plan IT changes effectively with IT hardware inventory management

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With automatic discovery—including network scans—SolarWinds Service Desk is designed to provide real-time data on IT hardware inventory, such as new computers, PCs, or printers. Use this information to plan hardware updates, replacements, and exchanges with complete risk and impact analysis. Minimize downtime for IT infrastructure and improve the technology experience for employees.

SolarWinds Service Desk is also built to provide hardware inventory monitoring, so you can more easily track when your hardware needs to be updated or replaced. 

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Gain deeper insights from full Service Desk integration with IT asset management

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The IT asset management features in SolarWinds Service Desk can help you link computers and hardware inventory information with incident, problem, and change records. With your inventory database and service desk interface in one tool, you can easily gain visibility into relevant asset data when dealing with service desk tickets.
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Learn More About Hardware Inventory Management

Do you find yourself asking…

  • Your IT environment consists of a variety of assets, and the updated database listing these products is called a hardware and software inventory.

    This inventory is a record of all the essential information related to the hardware and software within your IT environment. It’s meant to help you stay on top of all the products in your network, along with their license keys, expiration dates, IP addresses, serial numbers, types and places of installation, and more.

    A hardware asset management inventory can help you determine the condition and lifespan of your hardware. It also helps you keep track of who has access to what hardware within your company.

    When it comes to software, an inventory can help you stay on top of your update cycle, your expiration and license renewal dates, and the different types of software deployed or installed in your IT infrastructure.

Service Desk

  • Incident management consolidates, manages, and prioritizes incoming tickets.

  • Service catalog standardizes service request and fulfillment processes.

  • Fully integrated IT asset management compiles hardware, software, POs, and more.

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