IT Asset Discovery
Automatically get a complete and up-to-date picture of your IT assets
Gain comprehensive insight into your IT infrastructure with IT Asset Discovery
Get end-to-end visibility on all the assets within your IT landscape with SolarWinds Discovery, a comprehensive asset tracking and management feature available with SolarWinds Service Desk. Capture data insights and drive business and financial decisions on the assets that matter most to your organization. With expanded transparency into your assets, you can reduce IT overspending, mitigate potential technology risks, and maintain compliance with software licensing.
SolarWinds Discovery also automatically updates your technology asset inventory with the most up-to-date information on your IT and business environment, so that you get real-time visibility across your organization. Using both agent and agentless technology, SolarWinds Discovery helps you obtain information from every corner of your IT infrastructure for IT asset management that’s comprehensive, reliable, and accurate.
Use a variety of methods to discover diverse assets in a changing technology landscape
How does SolarWinds Service Desk ensure that every IT asset is identified and tracked? With the help of Discovery Agent and Discovery Scanner. Through agentless discovery, Discovery Scanner checks your entire network for available assets and continuously scans your IT environment for updated information from all your IP-connected devices. You can gain more detailed information by deploying the Discover Agent to view what’s on each device, including associated hardware and software data.
Plus, Service Desk offers an Asset Map tool to help you pinpoint a device’s specific location, along with details about the owner, manufacturer, IP address, status, and more. With Windows, Mac, and Linux compatibility, Service Desk is built to work seamlessly with your existing IT framework, cutting down time and setup costs.
Improve ITAM processes and facilitate asset lifecycle management
Service Desk not only helps you locate and understand assets across your organization — it enhances your IT Asset Management (ITAM) practices. For example, it helps you identify unused or inefficiently used items to clean up your asset inventory and retire devices that are no longer servicing your organization. It also weights and prioritizes data collected from multiple sources, deletes repetitive information, and regularly audits your software and hardware inventory for automated upkeep.
If something goes awry, Service Desk offers built-in reports highlighting device issues for quick troubleshooting. And to keep your Configuration Management Database (CMDB) running smoothly, SolarWinds Discovery populates your configuration item data to improve IT service management processes and avoid service disruptions.
Integrate IT asset discovery software for optimal coverage
With SolarWinds Service Desk, you can establish connections manually or automatically through Orion® nodes, AWS, Azure Cloud, JAMF, Microsoft Intune, and other software integrations.
For complex IT landscapes that require more advanced asset detection, Service Desk integrates with SolarWinds SolarWinds Observability Self-Hosted, our full-stack, centralized observability platform designed to help managers monitor the performance of their IT infrastructure. It helps automatically collect data about the dependencies and relationships between identified assets with intelligent mapping features so that no stone is left unturned and you can keep your IT ecosystem functioning.
IT Asset Discovery Made Easy
Service Desk
Gain end-to-end, centralized insights into all the IT assets that help your business.
Blend agent and agentless discovery tools to expand asset discoverability.
Integrate with existing ITAM and CMDB systems for a unified and streamlined view of asset relationships.
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