Jira

Sync incidents in SolarWinds Service Desk with issues in Jira Cloud.

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Align your service desk and development teams using Jira Cloud integration with Service Desk.

  • Save time and resources by escalating new or open incidents directly into Jira and by sending incident details directly to the Jira issue
  • Keep your employees and users in the loop so they can keep track of progress, improving overall communication and transparency
  • Receive notifications directly in Service Desk when Jira issues have been resolved so you don’t have to continuously toggle between the two
  • Jira Integration Setup Instructions

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