Web Help Desk
Affordable Help Desk Ticketing and Asset Management Software.
Starts at
Support unlimited end users.
Simplify ticketing and asset management tasks with our intuitive Web Help Desk solution.
Experience seamless IT support and asset management with our user-friendly Web Help Desk software. From streamlined ticketing to centralized knowledge base and task management, our solution integrates smoothly with Active Directory and LDAP for accurate SLA reporting.
Streamlined ticketing management
Web Help Desk simplifies ticketing management tasks
Web Help Desk allows you to automate key help desk ticketing management tasks.
- Automatically convert email requests into help desk tickets.
- Create rules for ticket routing and manage tasks between multiple departments.
- Associate problem tickets with IT assets and track the history of asset service requests and complaints.
- Send email and SMS text message alerts when tickets are unattended or unassigned.
Incident tracking
Simplify & automate incident management with Web Help Desk
SLA reporting
Monitor support with clarity and transparency