Software Asset Management Software
Discover, track, and manage your software inventory from a single, centralized platform, so your IT team always knows what's running, where it lives, and what it costs.
Automate Software Asset Discovery
Manual spreadsheets aren't enough when your IT environment keeps growing. SolarWinds Web Help Desk gives you real-time visibility into software inventory, including license entitlements, usage metrics, and vendor contracts. A single audit could reveal dozens of unused licenses - that’s money back in your budget. With support for on-premises environments, IT teams can discover what's running across their endpoints without the manual effort, reducing waste and giving IT teams confidence in their software spend. You can also import asset inventory from third-party tools like Microsoft SCCM, spreadsheet records, and network management systems to keep your software inventory accurate without manual effort.
Manage Your Full Software Inventory
You can't optimize what you can't see. Using scheduled WMI discovery, SolarWinds Web Help Desk periodically polls endpoints to update hardware and software inventory information, including hostname, model, serial number, operating system, and installed software. Web Help Desk also maintains a complete product catalog with pricing and warranty details, and lets you track purchase orders and calculate license expiration dates so your asset data is always current and audit-ready.
Streamline Software License Compliance
Staying on top of license compliance helps you avoid costly audit fines and legal exposure. SolarWinds Web Help Desk software asset management tools are built to satisfy ITIL guidelines around software and licensing. You can track consumed licenses against purchased ones, spot unused licenses before renewal, and reduce overspending on software you're not using.
Connect Asset Data to IT Service Management
Asset management that lives in a silo isn't really asset management. SolarWinds Web Help Desk lets you associate software inventory directly with incident tickets, track the history of asset service requests, and maintain an audit trail for each ticket that specifies which software asset was involved. When something breaks, your IT teams have the context they need to troubleshoot fast, without digging through disconnected systems to piece together what went wrong.
Optimize Software Asset Lifecycle Management
Every software asset has a lifecycle, from procurement and deployment through active use, renewals, and decommissioning. Web Help Desk provides a reporting engine to generate asset reports by location, department, asset type, and purchase or warranty dates. You can identify assets approaching expiration, flag unused software, and give IT teams the metrics they need to make confident budget decisions and keep software investments aligned with real usage data.
Get More on Software Asset Management
Do you find yourself asking…
A software asset management system is a platform that helps IT teams discover, track, and manage the software running across their organization's infrastructure. It covers the full software lifecycle, from procurement and deployment through active license usage, renewals, and retirement.
A good SAM tool gives you a single, centralized view of every software title in your IT environment, how many licenses you hold, who's using them, and what they cost. Without that visibility, you're guessing, and guessing gets expensive.
SolarWinds Web Help Desk acts as a practical software asset management system for on-premises environments. It combines automated asset discovery using built-in WMI scanning with a centralized software inventory, customizable asset tracking, and ticketing integration. For organizations that need more advanced capabilities, including CMDB, SaaS management, and deeper license optimization, SolarWinds Service Desk builds on this foundation with a full ITSM + ITAM platform.
A software asset management system is a platform that helps IT teams discover, track, and manage the software running across their organization's infrastructure. It covers the full software lifecycle, from procurement and deployment through active license usage, renewals, and retirement.
A good SAM tool gives you a single, centralized view of every software title in your IT environment, how many licenses you hold, who's using them, and what they cost. Without that visibility, you're guessing, and guessing gets expensive.
SolarWinds Web Help Desk acts as a practical software asset management system for on-premises environments. It combines automated asset discovery using built-in WMI scanning with a centralized software inventory, customizable asset tracking, and ticketing integration. For organizations that need more advanced capabilities, including CMDB, SaaS management, and deeper license optimization, SolarWinds Service Desk builds on this foundation with a full ITSM + ITAM platform.
Stop guessing. Start managing.
Try SolarWinds Web Help Desk
- Automate software asset discovery and keep your software inventory accurate in real time.
- Manage the full asset lifecycle, from procurement and deployment through license usage tracking, renewals, and compliance.
- Connect asset data directly to your ITSM workflows.