Affordable Help Desk Ticketing and Asset Management Software.
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Experience seamless IT support and asset management with our user-friendly Web Help Desk software. From streamlined ticketing to centralized knowledge base and task management, our solution integrates smoothly with Active Directory and LDAP for accurate SLA reporting.
Web Help Desk simplifies ticketing management tasks
Simplify & automate incident management with Web Help Desk
Monitor support with clarity and transparency
Software asset management helps optimize software investments by effectively identifying software needs.
Help Desk Integration with IT Operations Management (ITOM)
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Our products are better together. We believe in a full IT ecosystem to help your operations run smoothly. Check out our other products and some of the features that enhance their functionality.
Web Help Desk® centralizes and automates ticketing management tasks so you can better support your customers. Keep track of tasks, including ticket assignment, routing, and escalation. Link incident tickets to a single problem for better organization, associate problem tickets with IT assets, and track the history of asset service requests. You can also integrate our Dameware® Remote Support software to easily support end- users and troubleshoot with just one click to streamline ticket from service request to resolution.
Web Help Desk® centralizes and automates ticketing management tasks so you can better support your customers. Keep track of tasks, including ticket assignment, routing, and escalation. Link incident tickets to a single problem for better organization, associate problem tickets with IT assets, and track the history of asset service requests. You can also integrate our Dameware® Remote Support software to easily support end- users and troubleshoot with just one click to streamline ticket from service request to resolution.
