Flexible Remote Deployment Software

Remote control and systems management tools in one easy-to-use package

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DRS Standalone Deployment
DRS Centralized Deployment

DRS Standalone Deployment

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Deploying in Standalone mode is the fastest and easiest way to get Dameware Remote Support® (DRS) up and running in your environment. Over 60,000 organizations have installed Dameware products in Standalone mode and this continues to be the preferred method for many IT departments. In this deployment mode, management of DRS users and licenses is on individual technician systems (where DRS is installed) and not on a centralized administration server.

Standalone deployment of Dameware Remote Support is best suited for organizations that:

  • Have few end-users and computers to support
  • Rarely access computers outside of the firewall
  • Maintain small or decentralized IT departments
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DRS Centralized Deployment

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Deploying DRS in Centralized mode, which requires the installation and configuration of the Dameware Central Server, gives organizations access to additional features. IT departments should decide whether or not these features are needed before deploying DRS in Centralized mode. These features include:

  • Dameware Central Server for centralized user and license management
  • Dameware Internet Proxy for secure remote access to Windows computers outside the corporate firewall
  • Dameware Mobile Gateway for secure remote access to Windows computers from iOS® and Android mobile devices

Centralized deployment of Dameware Remote Support is best suited for organizations that:

  • Have large or centralized IT departments supporting multiple locations
  • Provide technical support to end-users frequently located outside the firewall
  • Have on-call rotations that require remote access from mobile devices
  • Have multiple licenses of Dameware products and need to manage them centrally
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Get More on Remote Deployment

Do you find yourself asking…

Dameware software offers flexible remote deployment options

Dameware Remote Suppport

  • Choose standalone or centralized versions
  • Customize IT support to fit your organization's needs
  • Control and reduce software costs with the flexibility of Dameware tools

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No monthly fees, connect to unlimited end devices
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Fully functional for 14 days
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