Remote Administration Tool (RAT)

Improve IT support and maintenance with RATs

Download Free Trial Email Link to Trial

Fully functional for 14 days

Learn More

Remotely Manage Systems

Simplify Admin & Support

Manage Active Directory

Edit Group Policies

Control and manage systems from a distance with a remote administration tool

Remote Administration Tool - RAT Software Dameware Use case type 1 0 Features Array Item - features item image

SolarWinds^® Dameware^® Remote Support (DRS) is an easy-to-use RAT (remote administration tool) that can enable you to provide IT support to remote systems—without initiating a full remote control session. You can also perform remote administration tasks on Windows servers and workstations.

With DRS, you have one management console with built-in RAT tools for administration tasks, including remote reboots, viewing event logs, running diagnostics, and more.

Download Free Trial Email Link to Trial

Fully functional for 14 days

Learn More

Simplify administration and support tasks across systems

Remote Desktop Support - PC Control Software Dameware Use case type 1 0 Features Array Item - features item image

Dameware Remote Support software is built to simplify Linux, macOS, and Windows administration by allowing you to perform administration and support tasks from a single remote console.

Whether it’s a remote server on your network or end users needing remote assistance in any part of the world (inside or outside the network firewall), you can use the built-in system tools in Dameware Remote Support to provide immediate assistance, as if you were standing next to the end user.

Download Free Trial Email Link to Trial

Fully functional for 14 days

Learn More

Manage Active Directory administration remotely

Dameware Remote Support lets you remotely manage multiple Active Directory (AD) domains, groups, and users. You can remotely unlock user accounts, reset passwords, and edit group policies—all from a single management console.

Technicians can also add, delete, and update AD objects, including organizational units (OUs), users, and groups. They can even gain easier access to managing extended attributes, such as photo, employee ID, and company logo.

Download Free Trial Email Link to Trial

Fully functional for 14 days

Learn More

Check and edit Group Policies right from the console

When it comes to using Group Policy effectively, having a powerful remote Group Policy management solution can help. SolarWinds Dameware Remote Support is built to allow you to add, delete, or update users and computers from organizational units. You can also check and edit details in group policies from the tool’s console for more complete control over Group Policy Objects in Windows Server, even if you aren’t physically near the affected devices.

Download Free Trial Email Link to Trial

Fully functional for 14 days

Learn More

Get More on Remote Administration Tool

Do you find yourself asking…

What is a remote administration tool?
What does a Remote Server Administration Tool do?
How do RAT tools work?
How to use remote administration tools
How do RAT tools help improve IT support?
How does the RAT software work in Dameware Remote Support?
Related resources and tools

A remote administration tool (RAT) is a software program that gives you the ability to control another device remotely. You then have access to the device’s system as if you had physical access to the device itself. This remote access can be used to turn the device on or off, troubleshoot problems, access files, and more.

Remote tools like RATs generally exist under the umbrella of remote support or remote management software. This type of software can let IT and help desk technicians access remote devices using only an internet connection. With a remote administration tool, an IT technician can instantly connect to a device and gain full control to provide support, install updates, and perform tasks requiring administrator credentials.

Remote Server Administration Tools (RSAT) allows IT administrators to efficiently manage roles and features on a Windows Server from any location.

Servers are critical systems hosting and storing data, services, and programs while delivering them over a network. They power services, such as websites, email, databases, and applications, making servers’ maintenance and efficiency vital to business operations. RSAT is the go-to solution for remotely managing these servers, offering a comprehensive suite of features that simplify server administration.

Traditionally, administrators managed servers onsite, but RSAT eliminates this necessity. It enables remote management, saving time, reducing operational costs, and avoiding disruptions associated with travel and onsite troubleshooting. With RSAT, administrators can monitor, configure, and troubleshoot Windows Servers from anywhere.

RSAT empowers IT teams to:

Monitor server health: With the help of RSAT, your team can keep an eye on server health from a distance. You can view your server’s memory, CPU usage, disk usage, uptime, error logs, and more remotely. This ensures you can quickly identify potential issues and step in when necessary to mitigate impacts on the server’s operation or availability.
Run commands and scripts: It’s also possible to run commands and scripts remotely with the help of RSAT. You can do everything from performing system diagnostics to installing updates from afar, which is both convenient and efficient.
Configure server settings: Adopting RSAT will allow you to configure and adjust server settings remotely. For example, you can change network configurations, user permissions, firewall settings, and system preferences without being physically onsite.
Manage resources: You can also allocate and monitor server resources, such as memory, storage, and bandwidth, using RSAT. Not only can you balance workloads and adjust resource limits, but you can also scale resources when demand grows.
Complete backups and data recovery: RSAT makes it easier to schedule, initiate, and verify backups remotely and restore data from backups quickly.
Manage server software: You can also install, update, and troubleshoot applications remotely using RSAT.
Update patches: RSAT allows you to remotely manage patch deployment, helping ensure your servers remain secure and compliant with the latest standards.

Using RAT tools involves connecting to the end user’s device to gain full control, which can allow you to begin troubleshooting with the ease of being able to treat the connected device as if you were physically in front of it.

Some of the best RATs, like SolarWinds Dameware Remote Support, offer one management console with built-in remote administration tools to allow you to perform numerous administration tasks from a central location to better streamline the troubleshooting process.

You can use Windows remote administration tools to complete many IT tasks, including:

Managing Windows services and processes: From the RAT tool console, you can remotely start and stop Windows services and processes. You can also start a remote command-line console and run commands or scripts on the remote computer.
Troubleshooting using Windows Performance Monitor: Within the RAT console, you have full access to remotely review Windows performance data to quickly find and troubleshoot performance problems.
Adding shares, moving files, and reformatting disk drives: Using a remote administration tool, you can copy/delete files, manage folders, and add/delete network shares. You can also view information about the remote computer’s drives and reformat them right from the console.
Viewing and clearing events in the Windows Event Log: Viewing the Windows Event Log is often the first step in troubleshooting. With a RAT, you can view the event log of remote computers from within the console. You can also view the detailed message of each event and clear events as needed.
Supporting sleeping machines: The Intel vPro AMT capability lets you remotely “wake” computers from sleep or power-saving mode, so you can complete administration tasks.
Initiating remote sessions not required: You can provide IT support to remote systems without initiating a full remote control session—no matter the operating system the device is running on.
Running custom scripts with System Tools: Good RATs make it easier to run your own scripts right from the tool’s console. You can create a System Tool by specifying the command, the command line arguments, and the directory where it should run. Once complete, you can access the new System Tool from the RAT menu bar.

A remote administration tool (RAT) is a software program that gives you the ability to control another device remotely. You then have access to the device’s system as if you had physical access to the device itself. This remote access can be used to turn the device on or off, troubleshoot problems, access files, and more.
Remote tools like RATs generally exist under the umbrella of remote support or remote management software. This type of software can let IT and help desk technicians access remote devices using only an internet connection. With a remote administration tool, an IT technician can instantly connect to a device and gain full control to provide support, install updates, and perform tasks requiring administrator credentials.
Remote Server Administration Tools (RSAT) allows IT administrators to efficiently manage roles and features on a Windows Server from any location.
Servers are critical systems hosting and storing data, services, and programs while delivering them over a network. They power services, such as websites, email, databases, and applications, making servers’ maintenance and efficiency vital to business operations. RSAT is the go-to solution for remotely managing these servers, offering a comprehensive suite of features that simplify server administration.
Traditionally, administrators managed servers onsite, but RSAT eliminates this necessity. It enables remote management, saving time, reducing operational costs, and avoiding disruptions associated with travel and onsite troubleshooting. With RSAT, administrators can monitor, configure, and troubleshoot Windows Servers from anywhere.
RSAT empowers IT teams to:
Monitor server health: With the help of RSAT, your team can keep an eye on server health from a distance. You can view your server’s memory, CPU usage, disk usage, uptime, error logs, and more remotely. This ensures you can quickly identify potential issues and step in when necessary to mitigate impacts on the server’s operation or availability.
Run commands and scripts: It’s also possible to run commands and scripts remotely with the help of RSAT. You can do everything from performing system diagnostics to installing updates from afar, which is both convenient and efficient.
Configure server settings: Adopting RSAT will allow you to configure and adjust server settings remotely. For example, you can change network configurations, user permissions, firewall settings, and system preferences without being physically onsite.
Manage resources: You can also allocate and monitor server resources, such as memory, storage, and bandwidth, using RSAT. Not only can you balance workloads and adjust resource limits, but you can also scale resources when demand grows.
Complete backups and data recovery: RSAT makes it easier to schedule, initiate, and verify backups remotely and restore data from backups quickly.
Manage server software: You can also install, update, and troubleshoot applications remotely using RSAT.
Update patches: RSAT allows you to remotely manage patch deployment, helping ensure your servers remain secure and compliant with the latest standards.
Using RAT tools involves connecting to the end user’s device to gain full control, which can allow you to begin troubleshooting with the ease of being able to treat the connected device as if you were physically in front of it.
Some of the best RATs, like SolarWinds Dameware Remote Support, offer one management console with built-in remote administration tools to allow you to perform numerous administration tasks from a central location to better streamline the troubleshooting process.
You can use Windows remote administration tools to complete many IT tasks, including:
Managing Windows services and processes: From the RAT tool console, you can remotely start and stop Windows services and processes. You can also start a remote command-line console and run commands or scripts on the remote computer.
Troubleshooting using Windows Performance Monitor: Within the RAT console, you have full access to remotely review Windows performance data to quickly find and troubleshoot performance problems.
Adding shares, moving files, and reformatting disk drives: Using a remote administration tool, you can copy/delete files, manage folders, and add/delete network shares. You can also view information about the remote computer’s drives and reformat them right from the console.
Viewing and clearing events in the Windows Event Log: Viewing the Windows Event Log is often the first step in troubleshooting. With a RAT, you can view the event log of remote computers from within the console. You can also view the detailed message of each event and clear events as needed.
Supporting sleeping machines: The Intel vPro AMT capability lets you remotely “wake” computers from sleep or power-saving mode, so you can complete administration tasks.
Initiating remote sessions not required: You can provide IT support to remote systems without initiating a full remote control session—no matter the operating system the device is running on.
Running custom scripts with System Tools: Good RATs make it easier to run your own scripts right from the tool’s console. You can create a System Tool by specifying the command, the command line arguments, and the directory where it should run. Once complete, you can access the new System Tool from the RAT menu bar.
SolarWinds Dameware Remote Support (DRS) comes with remote administration tools designed to let technicians gain remote access to help make troubleshooting performance issues and managing Active Directory easier.
Whether you need to use a Mac remote administration tool or to remotely power on PC, DRS offers multi-platform remote access solutions for Linux, Windows, and macOS devices, including laptops, computers, and servers, through a single, easy-to-use administrator console. This access is also designed to be secure, with the ability to use multi-factor authentication.
You can use DRS to more easily power on devices, reboot systems, view and clear event logs, delete or copy files, start/stop processes and services, and more. Some of the key features are:
Troubleshooting and maintenance: Access sleeping or powered-down devices easily. DRS’s comprehensive set of TCP utilities and system tools is built to eliminate the need to individually access each remote computer’s control panel, making troubleshooting and maintenance faster and easier.
In-session features: Control the remote mouse and keyboard, implement a blank screen, conduct file transfers, pause a session, and more.
Dashboard controls: View basic system information fast, including data on system health, device details, and additional info on remote systems.
DRS also has a mobile application called Dameware Mobile that brings DRS’s remote control features to your iOS and Android devices. You can remotely access desktop computers, laptops, and even servers right from your mobile device, whether a phone or a tablet.
Cloud-based SolarWinds IT Service Management tools:
Dameware Remote Everywhere
SolarWinds Service Desk
Other DRS features:
Flexible deployment options
Windows Remote Desktop Control
Central server and administration console
Remote management support for Intel vPro with AMT