Simplify Day-to-Day Remote PC Access and IT Administration
A single, easy-to-use tool to remote access all your PCs inside and outside your corporate network
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Multiple operating system support
Offer easy remote connectivity to Windows, Mac OS X, and Linux computers in just a few clicks.
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Faster desktop connectivity and remote troubleshooting
Quickly connect to multiple computers from a single dashboard, and access system tools and TCP utilities.
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Over-the-internet remote support and administration
Securely connect to PCs outside the corporate firewall using built-in secure internet proxy.
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One-click remote access from help desk tickets
Integration with SolarWinds® Web Help Desk® lets you launch remote sessions from help desk tickets.
Multiple operating system support
Multiple operating system support
Dameware Remote Support offers a built-in remote control and desktop sharing tool that remotely connects to Windows, Mac OS X, and Linux computers. It provides time-saving tools that include in-session chat, file transfer, print and screenshot capture for easy remote troubleshooting.In addition to the native remote control protocol, you can also initiate remote sessions using RDP and VNC protocols.You can leverage built-in Intel vPro with AMT, Wake-on-LAN, and KVM support to gain access to computers that are powered off, sleeping, hibernating, or even crashed. Learn more
Faster desktop connectivity and remote troubleshooting
Faster desktop connectivity and remote troubleshooting
Dameware Remote Support lets you troubleshoot computers remotely without even having to initiate remote control sessions. You can resolve issues faster and provide quicker end-user support using the following built-in system tools and remote administration capabilities:- Start, stop, and restart Windows services
- Reboot Windows computers
- View and stop Windows processes
- View and clear Windows event logs
- Run custom scripts
- Edit and modify registries
- Copy and delete files
- Manage disks, shares, peripherals, and more
Over-the-internet remote support and administration
Over-the-internet remote support and administration
Deployed in centralized mode, Dameware Remote Support allows you to remotely connect to computers outside the corporate firewall with the help of a secure internet proxy server. To establish a secure over-the-internet remote session to end-users traveling or working outside the network, you can easily send a remote connection link, which, when opened and accepted, will start the remote session. No VPN is required to connect to computers outside the firewall. You can also initiate attended and unattended remote sessions over the internet in just a few clicks. Learn more Read moreOne-click remote access from help desk tickets
One-click remote access from help desk tickets
Dameware Remote Support integrates with SolarWinds Web Help Desk for enhanced and accelerated IT support and service request fulfilment. Leveraging this integration, you can initiate a single-click remote desktop session with computers from help desk tickets and IT asset inventory. This integration also allows you to easily export asset information from Dameware Remote Support and import it to Web Help Desk. Using this powerful remote support and help desk combo helps you improve the efficiency of your overall IT service resolution process. Learn moreFaster remote PC access and system administration
Dameware Remote Support
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Sometimes getting to the root of an IT issue involves going right to the source.
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IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?
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IT admins have enough on their plates without having to make house calls for IT troubleshooting.
Slow in-person IT support practices increase time, cost, and manual efforts to resolve IT issues and help desk requests.
Inability to handle service requests and troubleshoot issues raised by end-users who are outside your corporate network.
Relying on multiple tools and software to remote access operating systems and PCs slows IT support and help desk operations.
We’re Geekbuilt.®
Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community.
The result? IT management products that are effective, accessible, and easy to use.
