Offer easy remote connectivity to Windows, Mac OS X, and Linux computers in just a few clicks.
Quickly connect to multiple computers from a single dashboard, and access system tools and TCP utilities.
Securely connect to PCs outside the corporate firewall using built-in secure internet proxy.
Integration with SolarWinds® Web Help Desk® lets you launch remote sessions from help desk tickets.
Dameware Remote Support
Sometimes getting to the root of an IT issue involves going right to the source.
IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?
IT admins have enough on their plates without having to make house calls for IT troubleshooting.
Slow in-person IT support practices increase time, cost, and manual efforts to resolve IT issues and help desk requests.
Inability to handle service requests and troubleshoot issues raised by end-users who are outside your corporate network.
Relying on multiple tools and software to remote access operating systems and PCs slows IT support and help desk operations.