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Dameware Remote Support

Remote control and systems management tools in one easy-to-use package

Starts at

No monthly fees, connect to unlimited end devices
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Fully functional for 14 days
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Features overview

Remote administration software for end-user support and system troubleshooting from anywhere.

Active Directory Management

Control and manage multiple Active Directory domains from one console.

Help improve AD management with remote desktop software

With SolarWinds Dameware Remote Support, you can update group policies for multiple AD domains right from the tool’s management console without being physically present and logged in to any domain. Remotely reset user passwords, unlock accounts, and edit group policies to help ensure users and computers on your domain have the proper configurations and security settings.

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Improve remote support and administration

Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more.

Remote computer management and administration software

Get powerful utilities and tools and simplify routine tasks. Dameware Remote Support is an easy-to-use RAT (remote administration tool) that can enable you to provide IT support to remote systems—without initiating a full remote control session.

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Remote Administration Tool - RAT Software Dameware Use case type 1 0 Features Array Item - features item image

Multi-platform support

Work with a single tool to gain remote access into all your PCs inside and outside your network.

Connect remotely to Windows, Mac OS X and Linux computers

Simplifies day-to-day IT administration by easy remote connectivity to Windows, Mac OS X, and Linux computers in just a few clicks. Dameware Remote Support provides time-saving tools including in-session chat, file transfer, print and screenshot capture, for easy remote troubleshooting.

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Web-Based Remote Desktop Dameware Use case type 1 1 Features Array Item - features item image

Deliver remote support from mobile devices

IT admins are constantly on the go. Give them the tools they need to do their job effectively, no matter where they are.

Connect to end users to provide mobile remote support.

Use the Dameware mobile app to remotely access network computers from mobile devices. Dameware Mobile lets you remotely control Windows computers from your iOS devices via the Dameware proprietary protocol offering the same remote control tools as in the desktop version.

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Remote Support Tool for Android and iOS Mobile Devices Dameware Use case type 1 4 Features Array Item - features item image

Secure remote access

Benefit from FIPS 140-2 validated cryptography and powerful authentication management

Increase security with data encryption and multi-factor authentication

Whether your security protocols or compliance initiatives require it, keeping your remote support system secure is a must. Dameware meets the requirements of Federal Government and other highly secure networks, including FIPS 140-2 validated cryptography and Smart Card authentication.

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Wake-on-LAN

Don’t let unresponsive machines keep you from resolving IT issues and remotely connect to out-of-band computers with Wake-on-LAN support.

Remote access to sleeping and powered-off computers

DRS is built to let technicians connect to remote devices no matter where you are or what device you’re connecting to. Leverage built-in Intel vPro with AMT, Wake-on-LAN, and KVM support to gain access to computers that are powered off, sleeping, hibernating, or even crashed.

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