Simplify Remote Administration and Systems Troubleshooting

Simple, secure, and self-hosted remote administration using Dameware Remote Support

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Multi-platform support

Multi-platform support

Dameware Remote Support lets you quickly establish remote sessions to Windows, Mac OS X, and Linux computers.It also allows you to wake up sleeping servers and reboot powered-off computers using Intel vPro with AMT, Wake-on-LAN, and KVM support.

Dameware Mini Remote Control (MRC) lets you to share desktops, chat with end-users, capture screenshots, and initiate remote connections via MRC, RDP, and VNC protocols. With built-in mobile app support, you can connect to remote computers from Android and iOS mobile devices and tablets without any additional cost.

BAJAR PRUEBA GRATIS INICIAR PRUEBA GRATIS Totalmente funcional por 14 días
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Built-in system tools

Built-in system tools

Dameware Remote Support allows you to easily troubleshoot computers without initiating full remote control sessions. It offers built-in system tools and TCP utilities to perform numerous remote Windows administration tasks, including:

  • Start/stop services and processes, edit registries, and view and clear event logs
  • Run network diagnostics
  • Access system properties, configuration, and installed software
  • Manage multiple Active Directory objects and domains
  • Move files and reformat disk drives
  • Run custom scripts with system tools and more
BAJAR PRUEBA GRATIS INICIAR PRUEBA GRATIS Totalmente funcional por 14 días
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Secure remote access over the Internet

Secure remote access over the Internet

By deploying Dameware Remote Support in centralized mode, you can provide remote support to end-users anywhere, anytime. It allows you to securely access attended/unattended computers over the Internet and troubleshoot them easily.

Dameware uses AES 256, 3DES/Triple DES, RC4, and FIPS 140-2 encryption algorithms to secure remote session attributes. It also offers two-level authentication to strengthen security in remote desktop connections. It uses smart card logon and a PIN to authenticate technicians, canceling the need for a third-party card reader or middleware.

BAJAR PRUEBA GRATIS INICIAR PRUEBA GRATIS Totalmente funcional por 14 días
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Integration with help desk software

Integration with help desk software

Dameware integration with SolarWinds Web Help Desk allows you to initiate remote connections directly from help desk tickets. The combination of help desk management and remote troubleshooting helps you:

  • Reduce the time it takes to resolve help desk tickets
  • Simplify help desk operations and issue resolution from a single console
  • Save session details, add screenshots, and create an audit trail for help desk requests
  • Monitor help desk performance and SLA fulfilment to improve customer satisfaction
  • Utilize parent-child ticketing relationships to expedite troubleshooting
BAJAR PRUEBA GRATIS INICIAR PRUEBA GRATIS Totalmente funcional por 14 días
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"We use Dameware to remotely support global end-user computers. Our user base is accustomed to receiving hassle free support... and often ask IT to remote in to see their issue. "
James Mauck
IT Leader
Power Products, LLC

Simple and affordable remote administration tool

Dameware Remote Support

  • A veces, llegar a la causa raíz de un problema de TI implica ir directamente al origen.

  • Los problemas de TI no tienen límites, por eso, ¿por qué la capacidad de detectar y solucionar problemas de TI debe estar reservada solo para las máquinas de la red?

  • Los administradores de TI ya tienen bastante trabajo como para tener que realizar llamadas para la detección y solución de problemas informáticos.

A partir de $380 Sin tarifas mensuales, conéctese a dispositivos finales sin límites
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+1-866-530-8100
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