Real User Monitoring
Get the insights you need to optimize user experience
A unified observability solution that combines website and APM metrics for integrated website monitoring
With SolarWinds Observability SaaS, monitor web application availability and performance in real-time, including page speed, uptime metrics, and detailed real user monitoring (RUM) while also monitoring applications, services, databases, networks, cloud, and hybrid infrastructure. With this comprehensive and unified observability solution, you can gather and view the real user experience by region, device, and even by browser. You can connect the client-side experience to application-layer analytics and more quickly troubleshoot problems impacting your users.
Understand user experience to optimize end-user outcomes
Optimizing user experience requires a detailed understanding of who’s using your website, where they’re located, and what types of devices and browsers they’re using. With real user monitoring, SolarWinds Observability SaaS helps answer these questions and more. Advanced filtering options allow you to drill into the performance metrics of specific pages or groups of users to identify bottlenecks. The platform’s open and extensible architecture, with support for OpenTelemetry, offers flexibility for the collection of custom metrics and events, allowing you to tailor monitoring to specific application needs and business requirements.
Identify end-user performance issues quickly so you can troubleshoot faster
Real user monitoring helps you understand a wide range of end-user web metrics. When the real user metrics indicate a bottleneck—for example, if your page load time drops for a specific web browser—you can quickly understand where the issue has occurred and which users it’s affecting. To maintain a satisfactory user experience, SolarWinds Observability SaaS allows you to establish customized alerts, analyze Apdex customer satisfaction ratings, and identify the users who matter the most to your business. Crucially, the solution includes robust error tracking to capture client-side failures and exceptions, along with capabilities for capturing user sessions and replaying them for in-depth visual analysis of issues impacting end users.
Easily drill into web application issues with unified observability
Combining real user monitoring (RUM) data and application performance monitoring (APM) insights has never been easier. With a unified, holistic observability solution, you can quickly troubleshoot issues from both the client side and server side. APM views provide high-level service, heat maps, and service- and trace-level root cause summary views. You can also drill down into automated transaction traces—as well as database and application services—down to the query or application code to pinpoint the root cause of application issues.
Connect server-end web application monitoring with real user monitoring for powerful troubleshooting
Accessing website monitoring and APM from a unified observability solution is as easy as it gets. From a single pane of glass, you can monitor end-user experience data, application server data, infrastructure health, and database metrics. For instance, if you’re releasing an application, you can be notified of an issue with user experience and navigate to the APM dashboard to get historical insights into exactly when and why the issue occurred. Was it the result of a poorly deployed update, for example? With so many insights combined into a unified observability solution, the potential for more effective troubleshooting is endless.
Learn More About Website Monitoring
Do you find yourself asking…
For many businesses, your website is a key point of contact for potential customers. Real user monitoring (RUM) offers a real-time measure of user experience. When you launch a new website, user experience is one of the most critical metrics to understand in order to optimize the performance of the website. RUM offers a range of metrics, from basic user statistics (like location and browser type) to performance metrics (like load time and time to first byte).
For many businesses, your website is a key point of contact for potential customers. Real user monitoring (RUM) offers a real-time measure of user experience. When you launch a new website, user experience is one of the most critical metrics to understand in order to optimize the performance of the website. RUM offers a range of metrics, from basic user statistics (like location and browser type) to performance metrics (like load time and time to first byte).