Simplify Day-to-Day Remote Computer Access
Make your day easier by using remote computer access software to enable feature-rich remote access on any operating system
Enable feature-rich remote computer access on any operating system
SolarWinds® Dameware® Remote Support (DRS) is a desktop remote access tool built to be compatible across Windows, Mac OS X, or Linux computers. It runs with the standard remote-control protocol but offers the ability to initiate remote sessions using RDP and VNC protocols. DRS also comes with built-in time-saving tools for easy remote troubleshooting like in-session chat, file transfer, print, and screenshot capture.
Connect to multiple computers from a single remote access program
DRS empowers you to access computers remotely without having to initiate remote control sessions. This can help businesses resolve issues with more speed and efficiency, so end users can stay productive.
DRS comes with built-in system tools with which you can:
- Start, stop, and restart Windows services
- View and stop Windows processes
- View and clear Windows event logs
- Run custom scripts
- Edit and modify registries
- Copy and delete files
- Manage disks, shares, peripherals, and more
Improve remote support with a built-in internet proxy
Deployed in centralized mode, Dameware Remote Support lets you remotely connect to computers outside the corporate firewall with just an internet proxy server. This proxy enables you to connect to end users working outside the network via a safe over-the-internet remote session. In addition, users can send a remote connection link, which when opened and accepted, will start the remote session without having to set up a VPN.
Integrate with SolarWinds Web Help Desk
Dameware Remote Support is built to integrate with SolarWinds Web Help Desk®, so admins can more easily incorporate service desk support. With this integration, users can initiate a single-click remote desktop session with computers anywhere on a network, based on help desk tickets and IT asset inventory. This integration also allows you to export asset information from Dameware Remote Support and import it to Web Help Desk.
“We use Dameware to support 3,200 users. Dameware is well worth the price to fix problems in multiple locations. "
Chief Security Officer
Arkansas Department of Corrections
Simplify everyday troubleshooting with remote computer access
Dameware Remote Support
Enables connection between Windows, macOS, and Linux devices.
Extends your IT support capabilities to remote employees and customers.
Supports multi-platform remote computer access from a single console.
Let’s talk it over.
Contact our team. Anytime.