Slow in-person IT support practices increase time, cost, and manual efforts to resolve IT issues and help desk requests.
Inability to handle service requests and troubleshoot issues raised by end-users who are outside your corporate network.
Relying on multiple tools and software to remote access operating systems and PCs slows IT support and help desk operations.
Offer easy remote connectivity to Windows®, Mac OS® X, and Linux® computers in just a few clicks.
Quickly connect to multiple computers from a single dashboard, and access system tools and TCP utilities.
Securely connect to PCs outside the corporate firewall using built-in secure Internet proxy.
Integration with SolarWinds® Web Help Desk® lets you launch remote sessions from help desk tickets.
Chief Security Officer at Arkansas Department of Correction
Call us at 866.530.8100
Email us at Sales@SolarWinds.com