Asset Management Software
Help simplify IT inventory tracking, purchase order management, parts and billing management, and more
How IT asset management software can help
Discovering and managing IT assets is a tough job for IT
teams—especially when it comes to keeping track of IT inventory. IT
pros need the help of asset management software to automate the process of
asset discovery, tracking, and reporting of your hardware and software
assets in your IT infrastructure. You can automatically identify a
computer’s hardware and software assets including information such as
hostname, make, model, serial number, hard drive, memory, installed
software, etc. You can also import your existing IT asset inventory details
to the IT asset tracking software.
SolarWinds Web Help Desk integrates with remote control tools, which allows IT pros to directly
initiate a remote session to the computers available in the asset inventory.
With a single click, you can have a screen-sharing session with the remote
desktop and allows you to:
- Automatically discover IT assets and track their statuses
- Keep IT inventory up to date and schedule IT asset reporting
- Optimize IT inventory planning and procurement forecasts
- Link IT assets to problem tickets to track the problem history of assets
- Import legacy asset inventory into help desk asset repository
Purchase order management
SolarWinds Web Help Desk lets you track assets through the initial request, approval, and final purchase and entry into inventory. Just enter the asset purchase order information and let Web Help Desk calculate warranty and lease end dates of your hardware and the license expiration dates of your software inventory.
Parts and billing management
IT asset management software lets you manage your parts inventory, allowing you to program automatic email inventory alerts when inventory reaches a specified minimum level. You can also track service parts and fees as line items on your custom invoices and quotes, and generate billable ticket details such as labor, service, and inventory, as an invoice or quote in PDF format. The built-in Technician Note Editor allows you to easily allocate work time on a per-note and per-technician basis.
Get More on Asset Management Software
Do you find yourself asking…
Asset management is the act of managing the inventory, health, and status of the assets in an IT environment. To understand asset management, it’s important to first define what an asset is. An asset is essentially any item owned by a company. In IT, these can further be categorized as either “hard” or “soft” assets. “Hard” assets, called hardware, can include any physical item, such as servers, workstations, laptops, monitors, routers, A/V equipment, and a variety of related devices. “Soft” assets, called software, typically include any programs and applications installed on hardware.
Asset management is the act of managing the inventory, health, and status of the assets in an IT environment. To understand asset management, it’s important to first define what an asset is. An asset is essentially any item owned by a company. In IT, these can further be categorized as either “hard” or “soft” assets. “Hard” assets, called hardware, can include any physical item, such as servers, workstations, laptops, monitors, routers, A/V equipment, and a variety of related devices. “Soft” assets, called software, typically include any programs and applications installed on hardware.
Looking for more? Upgrade to an ITIL-ready, service experience.
Try SolarWinds Service Desk for more functionality in asset and service management.
- Full ITIL suite (incident, problem, change, release) paired with customizable automation
- Automated asset discovery with integrated CMDB for real-time impact on technology and services
- Powerful service catalog workflow engine and a user-friendly service portal