SolarWinds ESM: Launching your HR Employee Service Portal
Expanding your Service Desk to include Human Resources helps centralize employee requests, but it requires strict data privacy and specific workflows. SolarWinds ESM allows you to launch a dedicated, secure HR service provider quickly using built-in templates.
In this video, you’ll learn how to set up an HR Service Provider from scratch in just a few minutes. We walk through using the HR template to create common request types (like onboarding and PTO), configuring the employee-facing portal, and setting up strict access controls to ensure that HR-related tickets and data are visible only to authorized HR staff.
A modern IT service management (ITSM) solution to eliminate barriers to employee support services.
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