Call Detail Record Tracking Tools

Need a simple and easy way to monitor VoIP call quality performance and know when and why calls fail? SolarWinds free Call Detail Record Tracker makes it easy to track the performance of VoIP calls by searching, filtering, and sorting Cisco® CallManager call detail records. With this easy-to-use free tool, you get all the insight you need into key call quality metrics including jitter, latency, packet loss, and MOS. With Call Detail Record Tracker you can sort and filter CDRs based on call time, call status, termination reason, phone number, phone IP, and more.


SolarWinds VoIP & Network Quality Manager

Starts at $1585
IPAT Screenshot

SolarWinds Call Device
Record Tracker

Troubleshoot by correlating call performance with performance metrics.
Searches & filters all call detail records
Monitors Cisco & Avaya VoIP Quality of Service call metrics including jitter, latency, packet loss, and MOS
Correlates call quality issues with WAN performance for advanced troubleshooting
Monitors Cisco VoIP gateway and PRI trunk, and displays utilization alongside quality issues
VoIP and WAN Capacity Planning
Customizable Performance Reports

Need Additional VoIP Call Monitoring and Troubleshooting?

While Call Detail Record Tracker lets you retrieve and search call detail records from a single call manager, what if you want to do additional monitoring and troubleshooting of VoIP calls? Add a free trial of SolarWinds VoIP & Network Quality Manager to your download and you’ll have the ability to correlate individual call detail records with WAN performance to get a better understanding of how VoIP call quality and network performance are related. Get advanced monitoring and troubleshooting in an affordable, easy-to-use software solution.

With SolarWinds VoIP & Network Quality Manager you can:

  • Troubleshoot VoIP call performance by correlating CDRs with WAN performance
  • Monitor and alert on VoIP call performance metrics including jitter, latency, packet loss, and MOS
  • Search and filter call detail records by call origin/destination, call region, calling/receiving number, call status, or call quality metrics from multiple call managers
  • Customizable VoIP monitoring dashboards
  • Call signaling chart view
  • VoIP capacity planning
  • Customizable performance reports

Learn more Compare to Call Detail Record Tracker

Sort and Filter Cisco CallManager Call Detail Records (CDRs) to Monitor VoIP Call Performance

Call Detail Record Tracker highlights:

  • Retrieve call detail records from CallManager
  • Load up to 48 hours of CDR data and search, filter, and sort CDRs
  • Supports Cisco CallManager 7.x and 8.x
  • Search, filter, and sort call detail records

Download Free Tool Compare to VoIP & Network Quality Manager