Remote monitoring for distributed IT infrastructure
Monitor networks, applications, cloud environments, and remote sites from a central view.
Visibility for every IT environment
Monitor networks, applications, VPNs, and cloud infrastructure across remote and hybrid environments.
Bring remote infrastructure into focus
Distributed IT environments can include data centers, branch offices, remote sites, cloud platforms, and home offices. SolarWinds remote monitoring solutions help IT operations teams monitor network devices, servers, applications, VPN connections, and remote-access services from a centralized view. Use infrastructure monitoring and observability data to investigate availability, connectivity, and network-performance issues, prioritize incident response, and maintain visibility across hybrid environments.
Support incident response
Review application, service, and infrastructure data from a web-based interface to support incident response across distributed environments. Monitoring and observability data can help teams identify potential blind spots, investigate root causes, and prioritize response work.
Support the remote workforce
Support remote workers with visibility into the infrastructure and connections they rely on. Monitor devices, network traffic, VPN performance, and remote access services across home offices, branch offices, and other distributed locations.
Review remote-access activity
Review remote-access activity and related infrastructure data to understand access patterns across the organization. Pair centralized monitoring with identity, security, and access-control processes to support a more complete operational view.
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CASE STUDY
Corevist trusts SolarWinds Observability SaaS for total visibility of their global e-commerce installations
Delivering superior customer experiences on a global scale is all in a day’s work for SAP Cloud Commerce partner Corevist. To keep on top of the evolving needs of their worldwide client base, they needed new capabilities to address latency, availability, and data correlation challenges. Read how SolarWinds Observability SaaS helps the Corevist team automate operations, gain deeper insights into component relationships, and reduce remediation time with single-pane-of-glass visibility.
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Remote monitoring FAQs
Answers about monitoring distributed infrastructure, VPNs, remote sites, and remote access.
What is remote monitoring?
Remote monitoring is the process of observing the availability, performance, and status of IT infrastructure from a central location. It can include network devices, servers, applications, VPN connections, cloud environments, and services operating across remote sites, branch offices, data centers, and other distributed locations.
What is the difference between remote monitoring and remote access?
What is the difference between remote monitoring and remote access?
Remote monitoring gives IT operations teams visibility into infrastructure health, availability, connectivity, and performance. Remote access allows authorized technicians to connect to a device or system to investigate an issue, provide support, or complete an administrative task.
Teams often use monitoring to identify a potential issue and remote access to troubleshoot or resolve it.
What can remote monitoring software monitor?
What can remote monitoring software monitor?
Remote monitoring software can monitor supported network devices, servers, applications, services, VPN links, network traffic, and cloud infrastructure. Coverage depends on the monitoring product, configured protocols, available credentials, and the environment being monitored.
SolarWinds remote monitoring solutions include products for multi-vendor network monitoring, remote support, secure remote access, and infrastructure observability.
How does remote monitoring support distributed IT environments?
How does remote monitoring support distributed IT environments?
Remote monitoring provides centralized visibility across distributed infrastructure, including remote sites, branch offices, data centers, cloud environments, and hybrid-cloud deployments. Monitoring data can help IT teams review network performance, connectivity, availability, and service conditions without needing to be physically present at every location.
This visibility can support incident response, root-cause investigation, capacity planning, and network-management decisions.
Can remote monitoring help monitor VPN connections?
Can remote monitoring help monitor VPN connections?
Yes. Remote monitoring can monitor supported site-to-site VPN links and related network conditions. Teams can use this information to investigate connectivity, availability, latency, and network-performance issues that may affect remote workers, branch offices, or connected locations.
The exact VPN monitoring capabilities depend on the product and configured monitoring methods. The page specifically identifies site-to-site VPN-link monitoring as part of its remote infrastructure management use case.
How does remote monitoring support remote workers?
How does remote monitoring support remote workers?
Remote monitoring helps IT teams understand the health and performance of the infrastructure remote workers depend on, including applications, services, network devices, remote-access services, and VPN connections. When an issue is identified, teams can use monitoring data to investigate conditions and use remote-support tools, where appropriate, to assist users.
Does SolarWinds provide remote-access and remote-support tools?
Does SolarWinds provide remote-access and remote-support tools?
Yes. SolarWinds lists Dameware Remote Support, Dameware Mini Remote Control, and Secure Remote Access among its related remote-workforce products. These tools support remote-access and support scenarios; confirm the relevant product documentation for operating-system support, security controls, access methods, and licensing details.
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