Unified IT Incident Response
AI-powered unified incident response solution for engineering and support teams to bring alerts into one place and manage incidents from consolidation to resolution.
Starts at $9
Per month, per user, supports unlimited users.
The unified incident response solution your team needs
Our solution is purpose-built to reduce mean time to acknowledge (MTTA) and mean time to remediate (MTTR), maintain uptime and deliver consistent performance, help teams focus on what matters, and build healthier, high-performing teams.
Alert Correlation and Enrichment
Make alerts actionable by adding context, reducing duplicates, and filtering noise, helping your teams respond faster and with more focus.
Engage with meaningful alerts, reduce fatigue, and resolve real issues faster.
- Reduces Alert Volume: Filters out noise and consolidates alerts to reduce distractions and fatigue
- Make Alerts Actionable: Adds structure and context to raw alerts so teams can respond with clarity
- Focus on High-Priority Incidents: Surfaces what matters most and lets teams defer or silence the rest, without losing visibility
Automated On-Call Management
Manage and build flexible schedules, define escalation paths, rotate responsibilities, and control how alerts are delivered and escalated with IT incident response software by Squadcast. This helps ensure incidents reach the right person at the right time, without manual coordination or delays. Transform incident data into actionable insights through dashboards and exports.
Real Time Incident Collaboration
Coordinate fast, cross-functional response during incidents using chat, mobile, and shared visibility to reduce delays and confusion.
Unified Service Intelligence and SLO Management
Monitor service health, dependencies, and reliability targets in one place to improve visibility, ownership, and response.
AI and Intelligent Automation
Streamline incident response with AI-driven insights and automated workflows that reduce manual effort and accelerate decision-making.
Executive and Stakeholder Communication
Keep internal and external stakeholders informed with real-time updates, audit trails, and automated reports that drive trust, transparency, and accountability.
Explore the Unified IT Incident Response Solution. Download the datasheet today.
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The highest compliment is our customers’ trust
"Since the implementation of Squadcast, we’ve managed to reduce the number of incoming alerts from tens of thousands to hundreds, thanks to the flexible deduplication mechanism."
Senior Manager
Redis
