Real-Time IT Incident Response Collaboration
with Incident Response by Squadcast
When an incident unfolds, every second counts. Real-time incident collaboration brings teams, tools, and context into one shared space so everyone can align quickly, take action confidently, and stay focused on resolution.
Collaborate instantly, respond faster, and keep every incident on track
Respond instantly and cut resolution times
Mobile alerts keep responders connected no matter where they are, while ChatOps integrations let teams take action directly from Slack or Microsoft Teams. With a collaborative IT incident response software everything is in one place, from alerts to assignments, teams can resolve issues faster and more smoothly.
Keep everyone on the same page from start to finish
Real-time notes, annotations, and shared timelines help responders document every step as it happens. Whether it’s logging assumptions or sharing updates, everyone stays aligned and informed throughout the incident lifecycle.
Bring the right people in, without slowing things down
Features like Stakeholder Watchers allow passive stakeholders to stay informed without disrupting the core response team. A context-rich IT incident response system reduces back-and-forth and makes it easier to manage incidents across functions and time zones.
Create a clear trail of what happened and who acted
All communication, decisions, and updates are logged in real time. This helps ensure traceability for audits, drives continuous improvement, and reinforces a culture of ownership across your incident response process
The highest compliment is our customers’ trust
"Since the implementation of Squadcast, we’ve managed to reduce the number of incoming alerts from tens of thousands to hundreds, thanks to the flexible deduplication mechanism."
Senior Manager
Redis
Let’s talk it over
Contact our team. Anytime.