Exchange Server Monitoring with SolarWinds Server & Application Monitor

Without an automated monitoring tool for Microsoft® Exchange, administrators spend too much time locating and troubleshooting Exchange issues that affect this critical application’s performance. Cobbling together a basic view of application performance from PowerShell® scripts, log file data, and perfmon server performance is cumbersome and limiting. It’s nearly impossible to get complete visibility using multiple tools that don’t sync together.

Benefits of Monitoring Exchange Server

With automated monitoring from SolarWinds® Server & Application Monitor, you have all the Exchange performance metrics in one consolidated dashboard with current and historical data. AppInsight™ for Exchange provides over 100 PowerShell scripts that run automatically, allowing you to stay on top of Exchange performance and proactively manage potential issues before they become severe problems.

  • Get a detailed view of the availability and performance of Exchange servers
  • Manage high rates of incoming emails, MAPI operations, and POP3 requests
  • Identify sudden mail traffic spikes and any Exchange server CPU bottlenecks
  • Diagnose replication, storage, information store, RPC requests, & database capacity issues
View of Exchange server performance monitoring with SolarWinds SAM

Best Practices: Exchange Server Performance Monitoring

SolarWinds® Server Application & Monitor includes AppInsight™ for Exchange, a comprehensive Exchange monitoring solution that helps you perform routine Exchange administration tasks faster. This dashboard gives you a single view of Exchange performance with a built-in, expert-level knowledge base created by Exchange monitoring experts, so you have instant SME knowledge on why performance issues occur and how to fix them.

Best Practice #1: Plan for mailbox database capacity

Server & Application Monitor automatically collects mailbox database statistics and provides out-of-the-box alerts that proactively notify you about mailbox database capacity issues. This enables you to troubleshoot issues with real-time and historical performance data.

To determine mailbox database capacity, view the Mailbox Database Size and Space Use widget on the AppInsight for Exchange dashboard. Here you can see the database size, space used, total mailboxes, and the average mailbox size. If a database is nearing its capacity limit, you can view that database’s Users By Mailbox Size table to determine if there are one or more users consuming the space and whether these users could be moved to another database to balance load and capacity.

Best Practice #2: Proactively manage user mailboxes

When a user reports an issue, instead of running a script to find usage details for that specific user, you can find user details by typing the user’s name into the search bar in the Users By % Mailbox Quota Used widget. Within seconds, you can troubleshoot the user’s issue. Drilling into the user’s details, you can view the number and size of mailbox attachments, mailbox synced devices, and sent/received mail trends, which can indicate a spam issue with the user’s account.

With this information, you can also report on user mailbox details to clean up the mailbox database. For example, you can quickly run a report on users who have not logged on during the last month. If your company uses a chargeback system based off usage, you can also use the Web-based reporting feature to email a report of mailbox space usage by user to business unit managers.

Best Practice #3: Check Exchange server health

Instead of running multiple checks each day or reacting to performance issues, with Server & Application Monitor, you can easily view the health of Exchange with a single view of the database copy status, failover alerts, replication status/alerts, and other performance metrics, including storage I/O. In addition to the out-of-the-box dashboard, there are built-in alerts for Exchange performance. You can be alerted when a database failover occurs or when a replication status check fails, and proactively investigate the issues before they impact end-users.

View of Exchange server performance monitoring with SolarWinds SAM

Best Practice #4: Investigate problems with other applications impacting Exchange Server performance

Exchange health is dependent on the health and performance of related applications and infrastructure components (Active Directory®, physical servers, virtual infrastructure, storage, etc.). To pinpoint problems and proactively address Exchange issues, you need immediate access to the performance statistics of all related components.

Server & Application Monitor provides a detailed view of related application and infrastructure components. You can drill into Active Directory service status and LDAP performance metrics, view and sort log events (application, DNS server, hardware, security, etc.), and alert on server performance to include virtual server CPU and memory consumption and hardware health (fan, power supply, disk status). These detailed views are also available for related applications like SharePoint®, Lync® and as many as 200 other applications.

With the Application Stack Management Dashboard, Server & Application Monitor provides an aerial view of your environment’s overall performance. You can see how infrastructure performance impacts the application so you can instantly pinpoint the problem, dive into more detail, and quickly remedy the issue. For example, if the Exchange Mailbox Server is malfunctioning, you can click on that server and quickly see the virtual machine, physical host, and volumes that are related to the Exchange server. This enables you to quickly isolate if the problem is due to an Exchange service or mailbox database issue, or if it is due to resource contention in the virtual layer.

View of Exchange server performance monitoring with SolarWinds SAM

Additional Resources

  • Video: Exchange Monitoring Tool: AppInsight for Exchange

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Try It Yourself

You can monitor application performance (and a lot more) for free when you download a free trial of Server & Application Monitor. It’s fully functional for 30 days!

With our DIY deployment wizard, you’ll be up and running in less than an hour.

Download Free Trial Fully Functional For 30 Days

SolarWinds Server & Application Monitor

AppInsight™ for Exchange provides easy-to-use, expert-level Exchange monitoring. Exchange monitoring experts helped build the troubleshooting and knowledge base, so when problems arise, you have built-in experts guiding you to a resolution.

Why try Server & Application Monitor for Exchange?

  • View all your key Exchange metrics in a single dashboard
  • Automate routine data collection tasks
  • Access over 100 supported PowerShell® scripts

Starts at $2995

Download Free Trial Fully Functional For 30 Days

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