Email Monitoring Software and Mail Server Monitoring Tool
Consolidate your email monitoring into a single dashboard to streamline email oversight and security
Monitor email server performance from an end user’s perspective
Monitor email performance using out-of-the-box mail server monitoring tools, which lets you see behavior patterns leading to poor service. SolarWinds® Server & Application Monitor (SAM) is designed to provide comprehensive visibility into the end-user experience for Microsoft Outlook Web Access and other top web email clients.
The following built-in mail server monitors in SAM are designed to provide insight into behavior patterns leading to poor service, which includes the ability to test successful email delivery and round-trip time for the following mail protocols:
- MAPI: SAM can send an email through your SMTP server and verify it was delivered to an email account on your Exchange server.
- POP3: SAM can test the time it takes an email to complete a round trip from your SMTP mail server to a POP3 account.
- IMAP4: SAM can simulate an email roundtrip to test the ability of your SMTP server to receive and distribute email, and the ability of users to retrieve messages from IMAP4-enabled email clients.
Use a mail monitor to plan for mailbox database capacity
Server & Application Monitor mail server monitoring tool is built to automatically collect mailbox database statistics and provide out-of-the-box alerts for Exchange Server, which can allow you to more easily plan for mailbox database capacity issues.
SAM is designed for you to:
- Manage high rates of incoming emails, MAPI operations, and POP3 requests
- Identify sudden email traffic spikes and any email server CPU bottlenecks
- Diagnose replication, storage, RPC requests, and database capacity issues in minutes
- Troubleshoot mail server problems using real-time and historical performance data
To quickly determine mailbox database capacity, SAM allows you to view the database size, space used, total mailboxes, and the average mailbox size. If a database is nearing its capacity limit, you can view its users by mailbox size table to determine if one or more users are consuming the space, and whether these users could be moved to another database to balance load and capacity.
Manage email issues with mail server monitoring tools
SAM’s DIY deployment wizard is built to get you up and monitoring your email servers in about an hour.
By monitoring mail servers, SAM can make it easier to investigate email issues with its ability to drill down into user information. For example, instead of running a script to find usage details for a specific user after reporting an email issue, you can find user details by typing the user’s name into the search bar in the "Users By % Mailbox Quota Used" widget. Within seconds, you can troubleshoot the user’s issue in Exchange. By drilling into the user’s details, you can view the number and size of mailbox attachments, mailbox synced devices, and sent/received mail trends, which can help indicate a spam issue with the user’s account.
With this information, you can also report on user mailbox details to help clean up the mailbox database. For example, you can quickly create a mail monitor report on users who haven’t logged on during the past month. If your company uses a chargeback system based on usage, you can use the web-based reporting feature to email a report of mailbox space usage by user to business unit managers.
Incorporate automated alerting to speed email monitoring
Relying on multiple dashboards or manual methods of monitoring email server performance can leave business operations vulnerable to potential downtime. For SMTP and transmission-related setbacks, SAM is built with the ability to alert administrators on server problems in real-time.
SAM allows you to set up alerts for end users when they’re approaching their mailbox quota. These alerts can also provide information about each end user’s mailbox, including the number and size of attachments and information about how to reduce mailbox size. This automation is designed to help you create the most efficient email server and save admin time by putting the responsibility of mailbox size reduction back on the end user.
Get More on Email Monitoring
Do you find yourself asking…
Email monitoring software, also known as mail server monitoring software, is a broad set of tools used to keep mail servers running smoothly. Successful email monitoring can support your ability to send and receive emails, even in large volumes, with minimal complications in the delivery and storage process.
Email monitoring software, also known as mail server monitoring software, is a broad set of tools used to keep mail servers running smoothly. Successful email monitoring can support your ability to send and receive emails, even in large volumes, with minimal complications in the delivery and storage process.
Comprehensive email monitoring for reliability and security
Server & Application Monitor
- Use mail server monitoring to predict future capacity issues.
- Stay proactive about ensuring end-user experience and business productivity.
- Set custom alerts through the mail monitor, including alerts for end users.
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