Monitor key metrics on the front end to maintain optimal performance.
See details of various infrastructure components to maintain consistent Skype for Business availability.
Report on roles, usage, resources, and system availability.
Being able to run hourly, daily, weekly, and monthly reports allows you to analyze call quality.
The most common performance and configuration issues with Skype for Business are found in front-end servers and disk performance. Because Skype is a real-time application, it’s essential that you pay attention to the database. Monitoring the performance of your key system resources, including CPU, memory, and disk, helps keep your data moving seamlessly from disk to memory, where the SQL database is hosted.
From a single dashboard, you can correlate relationships, resources, and metrics across application, server, virtual, and storage layers. This helps you quickly and efficiently discover the root cause of performance issues. Comprehensively manage Skype for Business performance, see the status and relationships of application and server performance, and much more.
Monitoring the Skype for Business server enables you to troubleshoot performance issues that may occur while communicating with users outside your organization’s firewall.
Monitoring the Mediation Server enables you to troubleshoot performance issues that could occur when users are trying to connect to voice or dial-in conferencing. You can look at the total number of outbound and inbound calls, issues with media connectivity, and unexpected conference call failures.
Monitor, report, and alert on user experience to ensure end-user satisfaction. Being able to run hourly, daily, weekly, and monthly reports allows you to analyze call quality. With these Skype for Business reports, you can spot trends, perform analyses, and troubleshoot audio or video issues.