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Information and insights to help you get more from SolarWinds
The Solid Foundations of Database Design
In this 45-minute session, Technical Evangelist, Database at SolarWinds, Kevin Kline, teaches critical techniques to transform database efficiency. Learn how strategic design drives database performance, scalability, and resilience.
Seeing Clearly
A NEW HIMSS Market Insights study highlights the need for organizations to control tool sprawl.
Smart Observability to Connect Business and DevOps
Discover hidden connections that drive business, optimize performance, and enhance customer experiences. Smart observability is crucial for DevOps and developers aiming to align apps with business goals and improve user satisfaction.
Operational Resilience - A Systems Approach to IT Management
A resilient IT environment isn’t just about having the right tools—it’s about how those tools, processes, and teams work together. Learn about a proactive, AI-powered approach that enhances visibility and ensures long-term resilience.
Streamlining Processes and Unifying Departments through ITSM
Samanage is now SolarWinds® Service Desk.
Using Machine Learning and Bots to Automate Service Delivery
Samanage is now SolarWinds® Service Desk.
Action Rules - CEO Opens a Help Desk Ticket
This video will show you how to quickly and easily create an action rule that can help automate processes and workflows.
Build an Application Integration into a Workflow
Service Desk integrations allow your service delivery processes and workflows to integrate directly with other technologies your organization uses. This can include data sharing or even creating specific tasks or action items on other applications.
Configuring Ticket Priority Levels in Web Help Desk
This video will show you how to quickly and easily create an action rule that can help automate processes and workflows.