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With Cherwell EOL in 2026, IT teams have a chance to modernize. SolarWinds Service Desk delivers AI-powered automation, asset management, and seamless integrations, helping Cherwell users retain key capabilities while unlocking scalable, efficient, and modern IT workflows.

SolarWinds Service Desk is a cloud-based service management solution built to streamline the way you provide support and deliver services to your organization. Whether you have a small IT operation with basic IT ticketing needs or a large enterprise with a complex IT infrastructure and mature processes, SolarWinds Service Desk is designed to meet your current needs with the flexibility to scale and support your future business requirements.

A modern service desk in the post-pandemic age focuses on the need for holistic service, real-time visibility into the asset life cycle, and instant, seamless support no matter your employees’ locations or time zones. An integrated IT service management (ITSM) solution with additional IT operations management (ITOM) capabilities—such as system and network monitoring and remote support—is the perfect tool you need to keep your business up and running and your employees happy and productive.