Burgan Bank unifies infrastructure monitoring and cuts mean time to resolution by 75%

As Burgan Bank Türkiye expanded its retail and digital banking services, its IT teams struggled to manage an increasingly complex hybrid environment monitored across siloed point tools. Investigating performance issues required specialists to review multiple separate data sources, slowing root cause analysis and generating excessive alert noise—all while meeting strict Turkish regulatory mandates requiring fully self-hosted operational data.

Partnering with IT consultancy Consolit, the bank deployed SolarWinds Observability Self-Hosted on-premises to establish a single pane of glass for over 120 critical business services. The centralized platform unified server, network, application, and database metrics into clear, service-mapped views.