Archived Agreements

Software Services (Software-as-a-Service subscriptions)

SolarWinds Software Services Agreement – date replaced: 14 Apr 2022
SolarWinds Software Services Agreement – date replaced: 16 Dec 2021
SolarWinds Software Services Agreement – date replaced: 24 Feb 2023
SolarWinds SSA Sub-Processor List – All SaaS Products Except Service Desk – date replaced: 16 Dec 2021
SolarWinds Information Technology Service Manager (ITSM) Sub-Processor List – date replaced: 16 Dec 2021
SolarWinds Sub-Processor List – All SaaS Products Except Service Desk – date replaced: 26 Jul 2022
SolarWinds Information Technology Service Manager (ITSM) Sub-Processor List – date replaced: 26 Jul 2022
SolarWinds Software Services Data Processing Addendum – date replaced: 20 Oct 2022

On-Premises (End User License Agreement for Software)

SolarWinds Support Terms and Conditions – date replaced 05 Aug 2022
SolarWinds EULA – date replaced: 15 Mar 2022
EULA Addendum for Network Operations Manager, Application Centric Manager, and Network Automation Manager – date removed: 15 Mar 2022
SolarWinds EULA – date replaced: 17 Oct 2022
SolarWinds SmartStart Orion Upgrade Addendum – date removed: 15 Nov 2022
SolarWinds Premier Support Addendum – date removed: 15 Nov 2022
SolarWinds Premier Enterprise Support Addendum – date removed: 15 Nov 2022
SolarWinds Support and Maintenance Terms and Conditions – date replaced: 21 Nov 2022
Deployment Scope – date replaced 7 Feb 2023
SolarWinds EULA – date replaced: 5 Jul 2024
SolarWinds Support and Maintenance Terms and Conditions – date replaced: 5 Jul 2024
SolarWinds EULA – date replaced: 20 June 2025
SolarWinds EULA – date replaced: 05 Sept 2025
On-Premises Product Specific Terms - date replaced: 9 Dec 2025

General

Customer Info
Partner Info

Support

SolarWinds Smart Start Addendum – date removed: 28 Dec 2022