NetPath services lie at the end of the path you’re mapping, and NetPath probes are at the start. Probes monitor NetPath services, are automatically installed on each polling engine by the Orion® Platform, can be installed on any Windows computer, and should be deployed anywhere you have users.
In addition to creating probes when creating services, you can assign them after creating a service. Just click My Dashboards, Network, and NetPath Services. Once you’ve found the service you’d like to add a probe to on the NetPath Services list, click the + icon and Create New Probe. When the Create New Probe window appears, enter the required information, click Create, select the probe from the list, and click Assign.
When creating probes, remember probing more frequently results in quicker data updates but less accurate data. On the other hand, if you increase your probing interval, you’ll get more accurate data but less often. If you have an internal network path consisting of fewer than 10 nodes, you can set a lower probing interval to ensure you receive frequent data updates. If your network path is external and contains internet connections or more than 10 nodes, increasing your probing interval will lessen the load strain on your network, nodes, and Orion server. It will also save storage space.
If you’re experiencing probe deployment issues, try checking your probe’s status by clicking Settings and All Settings before clicking Manage Agents under Node and Group Management. Then, select the probe in question from the Agent/Node list and verify the agent status is Running and the connection status is Connected. To verify the NetPath Agent Plug-In is installed, click More Actions and View Installed Agent Plug-Ins.