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Unified. Proactive. Automated.

Modern IT generates more signals that teams can interpret. This eBook explains how leading organizations reduce cognitive overload by unifying operational context, reducing alert noise, and introducing safe automation across hybrid and multi-cloud environments.

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The SolarWinds Service Desk Incident Automation Cookbook

Get 20 ready-to-use automation recipes for SolarWinds Service Desk, covering triage, routing, SLA management, and more to reduce resolution times and eliminate manual work.

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IT professionals report feeling undervalued and frustrated, citing frequent complaints like “the Wi-Fi’s broken,” buzzword fatigue, and being only noticed during crises, while craving gratitude and better recognition. Card Image
September 16, 2025
IT teams overestimate their resilience even though service disruptions still eat up ~25% of their time, revealing gaps between perception and reality. Card Image
September 9, 2025
This piece examines metrics, stories, and barriers to determine whether the IT channel has made meaningful progress toward diversity. Card Image
August 27, 2025
The article discusses strategies and obstacles in making careers in IT channels more attractive and inclusive for women. Card Image
August 27, 2025
Cybersecurity leaders in government sectors express frustration with legacy, cumbersome tools and call for modern, integrated solutions. Card Image
August 27, 2025
The article reports that Bharat Bedi (SolarWinds) forecasts that agentic AI will handle 68% of IT support tasks by 2028, shifting operations toward AI-driven observability and automation. Card Image
August 26, 2025
The article explores the confusion between APM and observability, clarifying overlaps and differences and explaining why they should be seen as complementary rather than competing approaches in IT monitoring. Card Image
August 11, 2025
Operational resilience means anticipating, mitigating, and adapting to disruptions through strong teams, streamlined processes, and effective tools to ensure continuity and agility. Card Image
August 4, 2025
Building trust and securing data are core to public sector digitalization. Transformation must balance innovation with accountability and protections. Card Image
August 3, 2025
IT professionals report they’re spending an increasing share of their time fixing problems and remediating issues rather than on innovation. Card Image
July 30, 2025