Customer Newsletter
Our latest customer newsletter is brimming with exciting news, exclusive events, and the insights you need to stay ahead of the curve in IT. Dive in!
IT Pro Day 2024
SolarWinds proudly established IT Pro Day in 2015 to show some much-needed recognition to the IT Pros who keep everything running. IT is often a thankless job, but we can (and should!) recognize each other,SolarWinds Evangelist Chrystal Taylor says a big thank you to IT Pros everywhere, and—this highlights video—takes us down memory lane.
Help Desk vs. Service Desk
In IT support, "help desk" and "service desk" are often used interchangeably. However, these two functions are distinct, and understanding the differences can significantly impact how effectively an organization manages its IT services. In this blog, we'll explore the main differences between a help desk and a service desk and why embracing a service desk is the way forward for modern businesses.
Expand Your View of Observability
Observability is a buzzword that has gained a lot of traction in the IT industry lately. But what does it really mean, and how does it relate to the challenges that modern IT organizations face?
