Modernize IT for Federal Government
Building a resilient hybrid ecosystem in a new era for federal IT
Support new Federal initiatives with optimal IT performance.
Optimized Network Performance
Advanced network performance monitoring helps ensure federal agency IT infrastructure operates efficiently. It identifies and resolves network issues in real time for seamless communication and data flow.
Robust Security and Compliance
Our comprehensive security and management solutions exceed the minimum elements for the Software Bill of Materials for federal standards. They include real-time threat detection, automated compliance reporting, and robust data protection solutions.
Proactive Observability and AIOps
Our solutions use AI to proactively identify and resolve issues before they impact your operations. This helps ensure continuous uptime and enhances the overall reliability of your IT systems.
Remote Monitoring and Management
Robust remote monitoring and management solutions provide continuous oversight of your IT functions, helping ensure your systems remain secure and operational across various working locations.
Modernizing IT Infrastructure
Consolidating data centers streamlines and modernizes IT infrastructure, leading to significant cost savings and improved efficiency. Enhanced delivery and operational effectiveness help ensure a smooth transition to an optimized IT environment.
Return to Office
Consistent IT support and network reliability for both in-office and remote workers provides seamless assistance in multiple locations.
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Alignment with the Software Acquisition Pathway
Aligned with SWP to support rapid, secure, and iterative software development. Secure by Design to meet the needs of federal agencies.
Iterative Development
Rapid, secure, and iterative software delivery, aligned with DoD's goals to enhance military effectiveness and maintain technological superiority.
DoD Network Approval
Helps ensure interoperability and compliance with DoD standards through inclusion in the DoDIN APL.
User-Centric Design
Actively engages with end-users throughout the software lifecycle to address mission needs effectively.
Security Compliance
Adherence to stringent security standards, EAL 2+ and FIPS 140-2.
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SolarWinds Federal Premium Services – Benefits
Priority Response Times
Response times of 30 minutes for P1 cases and 4 hours for P2 cases. Dedicated U.S. citizen-based Customer Success Manager, Engineer, and Escalation Manager.
24/7 U.S. Citizen Support
24/7 priority access for U.S. public sector customers, including federal agencies.
Deployment Assistance and Proactive Maintenance
Up to 75 hours of deployment assistance and up to 8 hours of proactive maintenance sessions per year. Regular health checks and quarterly product insights.
Education and Certification
Enhance your teams’ technical skills with SolarWinds Certified Professional® (SCP) vouchers, online classes, and interactive "office hours" sessions.
