User Device Tracker Automated Device Tracking & Switch Port Management

Starts at $1795
  • Automatically discovers, maps and monitors switches, ports, and network devices
  • Quickly finds devices and retrieves user name, port details, connection history and more
  • Enables searching on IP address, user name, Hostname or MAC address to track endpoints
  • Allows whitelisting and watch lists with automatic alerts and click-of-a-button port shutdown
  • Provides detailed switch port usage data, capacity analysis, and built-in reporting
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Guided Tour

What do you do when you need to find a user or device on your network and all you have is the name, IP address, or MAC address? SolarWinds User Device Tracker (UDT) makes it easy to instantly find a user or device and retrieve the user name, access point, switch name, port, port
description, VLAN, and more. Simply search on a user name, IP address, Hostname, or MAC address and SolarWinds User Device Tracker will quickly find the current location of your user or device.

Download Free Trial Fully Functional For 30 Days

Quickly Find Missing & Rogue Devices and Get Critical Insight into Switch Port Utilization!

SolarWinds User Device Tracker (UDT) delivers automated user and device tracking along with powerful switch port management capabilities so you can stay in control of who and what are connecting to your network. Quickly find a computer or user, as well as track down lost or rogue devices with a simple search on a user name, IP address, Hostname, or MAC address. And, if the user or device is no longer connected, historical data will show last known location. You can even perform whitelisting, as well as create a watch list, and be alerted immediately when a specific user or device connects.

Top 5 Reasons to Use User Device Tracker

  • Network Device Tracking

    Network Device Tracking

    User Device Tracker allows you to quickly track down device locations on your network.

    • Find network devices and retrieve switch name, port, port description, VLAN, VRF data, and more
    • Search by MAC address, IP address or Hostname
    • Locate devices for enhanced troubleshooting and threat mitigation
    • Display historical results to track devices at past locations

    SolarWinds User Device Tracker (UDT) allows you to quickly and easily find a network device and retrieve the switch name, port, port description, VLAN, virtual routing and forwarding (VRF) data, and more.

    Respond to security and network problems at lightning speed. Simply search on a user name, IP address, Hostname, or MAC address and User Device Tracker will quickly find the current location of your device and show switch port connection details. If the device is not currently connected to the network, historical data will show the last known location.

    Learn More »
  • Network User Tracking

    Network User Tracking

    User Device Tracker allows you to quickly find a user on your network and retrieve current and past connection information.

    • Retrieve user connection details, including switch name or access point, port or SSID, hostname, and more
    • View current location and historical login information
    • Find endpoints where a specific user is or has been connected to the network

    SolarWinds User Device Tracker (UDT) allows you to easily track the location of a user on the network and retrieve connection information including switch name or access point, port or SSID, connection duration, as well as endpoint connection history.

    Simply search on a user name and User Device Tracker will quickly find the current location of the user. If the user is not currently connected to the network, historical data will show the last known location.

    Learn More »
  • Map and Monitor Switch Ports

    Map and Monitor Switch Ports

    User Device Tracker allows you to map and monitor switches for in-depth insight into port status and usage, CPU load, memory used and more.

    • Display switches by ports used, CPU load, memory used, and more
    • Arrange switches in multiple branches by vendor, location, status, or many other parameters
    • Visually display port usage and capacity on every switch
    • Drill down from the switch level to specific ports for detailed port data
    • View port configuration details and historical data

    SolarWinds User Device Tracker (UDT) makes it easy to map your switches and monitor the status of your ports at a glance. Simply arrange your switches in a tree view organized by vendor, location, status, or other parameters. Switch location doesn’t make a difference—everything is administered in a single-pane-of-glass.

    Get a visual display of the usage of each port on your switch, as well as drill-down to detailed configuration information including port status, VLAN, number of connected devices and more. Plus, you can view a complete history of devices that have been attached to the port over a specified time period.

    And, User Device Tracker allows you to easily discover switches operating at near capacity, in addition to switches from which you can reclaim unused ports to facilitate intelligent capacity planning and purchase decisions.

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  • Network User & Device Watch List

    Network User & Device Watch List

    User Device Tracker will send an alert when a specified user or device connects to the network.

    • Create a device watch list by MAC address, IP address, or Hostname
    • Add users to a watch list
    • Receive an alert when a watched user or device connects
    • Identify the switch name, port, port description, VLAN and more

    SolarWinds User Device Tracker (UDT) enables you to take a proactive approach in finding network users and devices. Simply create a watch list to watch for and locate a specified user or device when it connects to the network.

    Whether you are attempting to track down a device for troubleshooting or a user for security purposes, User Device Tracker will be on the lookout and alert you the next time it shows up on the network.

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  • Device Whitelisting

    Device Whitelisting

    User Device Tracker allows you to create a whitelist to identify “safe” and “rogue” network devices.

    • Set up a whitelist of devices based on MAC address, IP address, or hostname
    • Receive an alert when a device not on the whitelist connects to the network
    • Define rules to determine if a network device should be ignored

    SolarWinds User Device Tracker (UDT) allows you to define a set of rules to determine if a network device belongs on your whitelist. If so, the device appears in the User Device Tracker resources list as a safe device.

    You can add individual endpoint devices based on IP address, MAC address, or hostname. You can also add multiple endpoints based on IP address ranges, MAC address ranges, entire subnets, and custom patterns.

    Devices connected to your network that are not on the whitelist will appear in the Rogue Devices resource list and an alert will be automatically generated.

    You can also define a set of rules that determine if a network device should be ignored by User Device Tracker. If so, User Device Tracker discards all related data. This is handy for HSRP and VRRP MAC addresses.

    Learn More »
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System Requirements - One Software Fits All

Operating System

Windows® Server 2003, 2008, & 2012 (32-bit or 64-bit), and with IIS installed, running in 32-bit mode

CPU

Dual processor, 3 GHz

.Net Framework

.NET 3.5 SP1 or .NET 4.0

Memory

4 GB

Database

SQL Server® 2005 SP1 Express, Standard, or Enterprise / SQL Server 2008 Express, Standard, or Enterprise, or SQL Server 2008 R2 / SQL Server 2012 Express, Standard, or Enterprise

Hard Drive

20 GB

NOTE: The minimum server requirements listed assume default configuration. Significantly increasing the poll rate or statistic collection rate could result in additional load on the server, which may require a larger CPU or additional memory.

Must-Have Features of User Device Tracker

  • Automated Switch Port Discovery

    Automated Switch Port Discovery

    User Device Tracker allows you to automatically perform network discovery, produce a comprehensive list of switches and ports, and map logical connections.

    • Perform automated network discovery and begin monitoring immediately
    • Automatically discover switch topology and logically connect your devices
    • Schedule regular network scans to discover new or watched users and devices
    • Maintain a real-time list of switches and network devices

    When you first deploy SolarWinds User Device Tracker (UDT), you can automatically discover all switches and their port details on your network with our Network Sonar Wizard and then begin monitoring immediately.

    Regular scans can be scheduled to automatically discover new devices and ensure you always have an up-to-date view of your ever-changing network, as well as save you time and eliminate manual database entries.

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  • Remote Port Shutdown

    Remote Port Shutdown

    User Device Tracker allows you to remotely shut down a compromised network device port with point-and-click simplicity.

    • Shut down a port directly from the SolarWinds UDT console with the click-of-a-button
    • View device port details and status with ease
    • Distinguish between ports that are administratively down and operationally down

    SolarWinds User Device Tracker (UDT) allows you to quickly and easily shut down a network device port directly from the User Device Tracker console with the click-of-a-button.

    With User Device Tracker, you can actively control who and what are connected to your network. Now, when a rogue device connects or an error is caused by an offending device, you can simply shut down the port to mitigate security risks or prevent network problems.

    Learn More »
  • Customizable Network User & Device Reports

    Customizable Network User & Device Reports

    User Device Tracker allows you to automate report creation and distribution using customizable, out-of-the-box templates.

    • Create user and device reports using out-of-the-box and community generated templates
    • Customize built-in user and device reports with a few simple mouse clicks
    • Automate report notifications for your management team to give them the relevant data they want

    SolarWinds User Device Tracker’s (UDT) advanced reporting engine enables you to quickly generate custom user and device reports that can be printed or viewed on the Web. Shipping with numerous built-in reports, SolarWinds User Device Tracker makes it easy to report on user or device data over specific time periods or by network segment.

    If you can’t find a network report that matches your criteria, check out thwack, SolarWinds online community where customers have generated reports that can be easily imported into User Device Tracker. Plus, you can quickly customize built-in network reports and community-generated templates using User Device Tracker’s Web interface. Or, create completely customized reports using SQL commands. User Device Tracker’s reports can be modified to limit the information contained in the report by user profile, enabling you to generate reports for specific departments or recipients.

    User Device Tracker’s Report Writer facilitates report creation on categories including:

    • Wireless Endpoints Report
    • Active Endpoints per Node
    • Connected MAC and IP Addresses
    • List of IPv6 Addresses
    • OUI Report
    • OUI Summary Report
    • UDT Unused Ports
    • UDT Capacity
    • VLAN Devices
    • User History Report
    Learn More »
  • Intuitive LUCID Web Interface

    Intuitive LUCID Web Interface

    User Device Tracking simplifies switch port mapping, monitoring, and user & device tracking with a Web interface that works the way you do and is LUCID (Logical, Usable, Customizable, Interactive, and Drill-down).

    • Simplify network troubleshooting with a Web interface that is LUCID™ (Logical, Usable, Customizable, Interactive, & Drill-down)
    • Get a visual representation of switch and port status and utilization
    • Customize and view data in graphs, tables, maps, and top 10 lists

    Based on feedback from thousands of engineers just like you, we have identified and implemented five critical interface attributes that simplify network troubleshooting.

    • Logical – The SolarWinds LUCID interface presents switch, port, device, and user information in a logical and intuitive manner to help you quickly make informed decisions.
    • Usable – User Device Tracker provides a tremendous breadth of information in every view, yet the interface is very usable. Administrator tasks have all been designed to allow you to maintain User Device Tracker with just a few clicks of your mouse.
    • Customizable – Rearrange Web resources, Top 10 views, modify time periods, and customize resources to meet your specific network environment.
    • Interactive – User Device Tracker automatically updates your switch and port status indicators
    • Drill-down – View detailed information on virtually every device, status indicator, and status link by simply drilling into respective hot performance indicators.
    Learn More »
  • Do-It-Yourself Deployment

    Do-It-Yourself Deployment

    Download, install, and deploy User Device Tracker in less than an hour, using three simple steps.

    • DIY deployment gets you up and running in less than an hour
    • Simple wizard interface
    • Automated network device discovery

    Deploying SolarWinds User Device Tracker (UDT) is a simple three-step process. First, install and configure User Device Tracker using a simple wizard interface. Next, let User Device Tracker automatically discover your network. Finally, begin monitoring your switches. You’ll be up and running in under an hour!

    Learn More »
Download Free Trial Fully Functional For 30 Days

Demos

  • Demo: User Device Tracker

    Take a test drive and see how to instantly find a device and manage your switch names and ports with SolarWinds User Device Tracker.

Datasheets

Videos

Product FAQ

  • Q:  What is the difference between Switch Port Mapper and SolarWinds User Device Tracker (UDT)?

    A:  Switch Port Mapper is more of a troubleshooting tool when you need to look at the devices on a certain switch. Switch Port Mapper is used manually, and looks at one switch at a time. SolarWinds User Device Tracker scans your entire network and queries all of the switches, and does so automatically on a regular interval. UDT also saves this information so you can look up information in the past. In addition, User Device tracker allows you to track users and provides support for wireless infrastructure.

  • Q:  How is User Device Tracker licensed?

    TierPorts
    UT25002500
    UT50005,000
    UT1000010,000
    UT2500025,000
    UT5000050,000
    UTXUnlimited

  • Q:  Is SolarWinds User Device Tracker a module? Does it require SolarWinds Network Performance Monitor?

    A:  SolarWinds User Device Tracker can be installed either standalone or with existing products. No previous software is required.

Download Free Trial Fully Functional For 30 Days

Extensions

As your IT infrastructure grows, SolarWinds’ products scale to meet your monitoring and management needs.

Enterprise Operations Console (EOC)

Enterprise Operations Console (EOC)

Enterprise Operations Console delivers a consolidated command center for unified visibility into the remote SolarWinds deployments throughout your geographically distributed networks.

Learn More »

Additional Polling Engines

Additional Polling Engines

By adding additional polling engines, you can distribute the polling load between multiple servers to provide scalability for large IT infrastructures.

Learn More »

Failover Engine (FoE)

Failover Engine (FoE)

SolarWinds Failover Engine monitors the health of your SolarWinds servers to ensure you never lose visibility of the performance of monitored elements in your IT infrastructure. If something should happen to your primary SolarWinds server, the Failover Engine automatically fails over to a remote server.

Learn More »

Web Server Engine

Web Server Engine

By adding an additional web server engine, you can enable more users to access the dashboards and reports in the SolarWinds web portal without potential performance degradation.

Learn More »
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Version History

v3.0
User Device Tracker (UDT) v3.0 incorporates new key features to help you take a more proactive stance in managing who and what is connected to your network.
  • Whitelisting – Set up a whitelist of devices based on MAC address, IP address, or hostname.
  • Port Shutdown - Remotely shutdown a compromised device port.
  • Watch List - Add users to the Watch List.
  • Trap notifications - Get connectivity information in "real time"; receive an alert when a device not on whitelist connects to the network.
  • Domain Controller Wizard - Facilitate collection of user login information by configuring appropriate logging level on Windows® servers.
  • Virtual Route and Forwarding (VRF) - Polls devices for VRF data.
  • Alerts - Get an alert when an endpoint port changes.
  • Reports - See a report on Wireless Endpoints.
  • Groups - Add UDT ports to groups.
+ Read More
v2.5
Support for wireless controllers and autonomous Access Points
v2.0
User Tracking – quickly find where a user is logged in and who was logged in at a specific time
To see a complete version history for SolarWinds User Device Tracker, please visit our release notes.

Tips and Training

Tips and Training

Take a Guide Tour of Solarwinds User Device Tracker

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