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automation

SolarWinds AI Continues to Enrich the ITSM Employee Experience
February 21, 2024
SolarWinds
As Artificial Intelligence (AI) becomes increasingly integral in the tech landscape, we at SolarWinds recognize the incredible benefits it can bring to companies and teams, not only in its efficiencies…
Don’t Fear the Automation
January 21, 2022
Chrystal Taylor
Automation is often portrayed as a scary thing. Whether it’s artificially intelligent robots conquering the planet or a world where no one can find work because automatons have taken everyone’s…
Three Preventative Strategies to Help Mitigate Asset Risk in Your Agency
January 3, 2022
Brandon Shopp
For many federal employees, the workplace has shifted from a traditional office setting to being at home—in a kitchen, bedroom, basement, or any spare desk in the house. With a…
ITSM For More Than Just IT – SolarWinds TechPod 055
December 7, 2021
SolarWinds
When you hear the term service desk, what generally comes to mind? Perhaps it’s to get a password reset, maybe ordering a new laptop, your run-of-the-mill asks for IT. Have you…
How Automation Takes the Time and Guesswork Out of Security Compliance
December 6, 2021
Brandon Shopp
As this fiscal year wraps up, many agencies are planning their response to compliance reporting requirements. Meeting these requirements—particularly in advance of an audit—can be incredibly time-consuming. While the Defense…
The Disappearing DBA: Embracing Automation to Advance Your Career — SolarWinds TechPod 054
November 23, 2021
SolarWinds
A good DBA is hard to find. This is because a good DBA wears many hats, often equating to 3 – 4 full time jobs. How can this be achieved or sustained? The secret is automation, and automation…
Are We Still Scared of IT Automation?
October 7, 2021
Eoin Keenan
This thread came in a weird way as a result of seeing yet another re-run of the classic movie “Back to the Future” the other day. Bear with me on…
IT Operations Management (ITOM) and Automation: What IT Pros Need to Know
June 21, 2021
Brandon Shopp
IT pros lose precious time every day battling menial IT operations management (ITOM) tasks. ITOM covers the things needed to support the network infrastructure delivering IT services. This includes hardware…
Not All Metrics Are Good Metrics
May 21, 2021
Ed Tittel
The old saying goes like this: “If you don’t measure it, you can’t fix or improve it.” This reflects the obvious notion you can’t measure what you don’t monitor. But…
Automation for the (Cost-Savings) Win!
May 15, 2021
Cary Kostka
The experienced IT professional is no stranger to the term “automation.” However, many don’t fully grasp the potential this word presents to IT processes, including the fast-growing realm of intelligent…