automation

Reining in costs and ensuring your IT organization maximizes its technical ROI is a delicate balancing act of office politics and well-rooted processes. IT cost challenges tend to vary from…

Modern enterprises must work to ensure their organization is focused on making employees feel heard and valued, and a key way to do this is through strong IT service management.…

Buying a home requires thoughtful planning and takes a significant amount of time and resources. Beyond your list of must-haves, you’ve likely kept tabs on houses of interest to you,…

Thanksgiving is just a couple days away for folks celebrating in the US, so what better time than now to share what we’re thankful for? Many of us are giving…

IT Service Management (ITSM) strategies and platforms inherently target IT: it’s a part of the acronym! And, the ITSM platform is the bridge between IT and the organization’s employees. Sure,…

IT professionals talk about automation… sometimes ad nauseum. We generally understand its value, even if we’re tribally divided by the specifics of its application. For civilians, automation is a catch-all…

Automation is increasingly one of the cornerstones of an optimized federal IT environment. If you’re a federal IT pro, you may be asking, “Will automation make my job easier?” The…

ZigBee, named for the waggle dance bees use to communicate, is one of the oldest, and most often used protocols, but how much do you know about it? ZigBee operates…

It’s no surprise hyperconverged infrastructure (HCI) has been embraced by a growing number of government IT managers, since HCI merges storage, compute, and networking into a much smaller and more…

A few years back I was working at a SaaS provider when we had an internal hackathon. The guidelines were simple: As part of your project you had to learn…