/ Biju Chacko

Biju Chacko

Biju Chacko
VP Engineering

Biju Chacko

A seasoned engineering leader fostering innovation and operational excellence.

The Latest Posts Featuring Biju Chacko

Inside the Black Box: Bridging the Database Observability Gap
March 27, 2026
Database

Over the past 15 years, Agile and DevOps have accelerated application delivery, enabling faster, more reliable releases. Yet the database layer often remains a blind spot for observability and performance monitoring.

In this article, Kevin Kline shows why closing the database observability gap is critical to improving performance, efficiency, and resilience for DBAs, developers, and the businesses that depend on their data.

Creating a Better Incident Response Plan
May 10, 2021
Incident Response
Picture this scenario – your organisation has suffered a catastrophic outage, phones are ringing off the hook and customers are ranting online. Unfortunately, you do not have a reliable plan…
Top SRE Toolchain Used By Site Reliability Engineers
Site reliability engineering (SRE) practices help organizations by ensuring smooth functioning of their deliverables with utmost reliability and resilience. These can be achieved by a set of well-defined tools that…
Reduce Toil with Better Alerting Systems
April 7, 2021
Incident Response
Are you an SRE or On-call engineer struggling to manage toil? Toil is any repetitive or monotonous activity that can lead to frustration within an incident management team. Also at…
How to configure services in SolarWinds Incident Response: Best practices to reduce MTTR
March 25, 2021
Incident Response
As an SRE of an organization with a rapidly growing infrastructure with several interdependencies, you may have struggled with configuring things on an incident management platform. If you have a…
Overview of Incident Lifecycle in SRE
February 17, 2021
Incident Response
Service disruptions are inevitable, but each incident offers a chance to learn and improve. This blog delves into best practices for managing incidents throughout their lifecycle, aiding teams in building…
From SysAdmin to SRE: How to evolve your skillset
December 16, 2020
Incident Response
The last decade has seen widespread adoption of SRE practices based on the best practices laid out by Google. Many SysAdmins have observed this trend and are now evaluating becoming…