SolarWinds Service Desk Features

Showing 29 results

Be Prepared for Microsoft License Auditing Card Image

Be Prepared for Microsoft License Auditing

Make it easier to prepare for a potential Microsoft license audit with automatic software inventory updates.

Benchmarking

Focus on important metrics to continuously improve operations.

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Configuration Management Database Software (CMDB)

Get comprehensive visibility into your organization’s technology infrastructure.

Dashboards

Gain more visibility into your service desk with real-time dashboard views.

Enterprise Service Desk

Learn how service desk solutions are typically used in an enterprise environment.

Enterprise Service Management (ESM) Card Image

Enterprise Service Management (ESM)

Optimize your digital transformation by adapting service management practices for your evolving work environment

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Hardware Inventory Management

Easily understand hardware location, configuration, and usage.

Help Desk Knowledge Base

Provide a consolidated database of articles and solutions for easy reference.

IT Asset Discovery

Automatically update your asset and technology inventory.

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IT Asset Lifecycle Management

Manage all assets in your IT landscape and get real-time information about their life-cycle stage.

IT Asset Management (ITAM)

Manage your full IT inventory with comprehensive IT asset management.

IT Change Management

Ensure a more consolidated change execution by aligning your ITIL processes.