The DOD cloud strategy recognizes the department’s disjointed and siloed systems have negatively impacted the effectiveness of warfighters, decision makers and staff. According to the strategy, only cloud computing will…
DOD’s Cloud Strategy Aids Information Dominance
SolarWinds IT Trends Report Insights With Keith Townsend — SolarWinds TechPod 027
The SolarWinds® IT Trends Report 2020 explores the evolving role of technology in business and the tech pros in charge of driving business performance. This year shows there’s less focus on emerging technologies…
Digital Transformation – Simplified
Part of my job is to read tons of articles, research, and studies around “What’s happening out there” so our product messaging is consistent with the industry and we speak a language our customers understand. As I go about this, there’s one thing I read and hear all the time… digital transformation.
IoT and Privacy: The Connected Toilet Strikes Again
There’s a new loo. If you’re a gadget-head, you’ve probably seen more than a few of the bizarre inventions debuted at CES over the years, including the new smart toilets.…
The Importance of Applications for Business Success
In developed economies, people who don’t use information technology are rare. Organizations not utterly reliant on IT are virtually unheard of. Everything is an app, and apps are at the…
How Ops Teams Can Leverage APM to Meet Modern Requirements
Many components of cloud and SaaS technology are incredibly useful, but the hairball of hybrid IT is anything but. And the cross-hairs of complexity are firmly centered in one place:…
Rockstars in IT: They Can Do, But Can They Teach?
Rockstars are a vital asset to any company. In the technology world, they’re often the subject matter experts coworkers turn to when they have questions about a product or service.…
Prioritizing Digital Transformation During a Pandemic
The need for reprioritizing digital transformation projects during a crisis has come. COVID-19 has created a fast-paced environment for tech pros in which once-necessary tasks are now pushed to the bottom of the to-do list.
How to Drive End Users to Adopt Self-Service in the Service Desk
Self-service can be an ideal solution in many cases. Just think about the number of times you’ve troubleshooted issues with your car, fixed the WiFi in your home, or replaced…
Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode 87
ITIL 4 certifications demonstrate a thorough understanding of how to deliver value to the modern organization through services. Matching that understanding with the capabilities of your ITSM solution is…