This post is not meant to be a typical “here’s how you work from home” post. This is not a post about routines, habits, equipment, or if you should shower…
Outcomes From Home
Flying the Service Desk to HR and Beyond
How would you describe successful IT services? Reliable, efficient, and user-friendly are adjectives that often come to mind. Many IT departments leverage an ITSM solution to help deliver high quality…
Orion SDK 101: Intro to PowerShell and Orion API – SolarWinds Lab Episode #86
In this 100-level class, Kevin M. Sparenberg, Technical Content Manager for THWACK®, presents a simple introduction to the SolarWinds® Orion® Software Development Kit (SDK). Instructions include how to download the…
This Single Mom’s Take on Kids Distance Learning While You WFH
Setting the scene: I’m a nine-year veteran full-time WFH employee, I have a 10-year-old boy, I have a great relationship with my son’s other parents, and a puppy (that we…
Assemble a Team of IT Experts Focused on Cybersecurity
In today’s world of constant cyberthreats from terrorism, hackers, and viruses, public and private sector organizations need to assemble a strong, experienced team of security experts. But finding a talented…
Preventing Forest Fires With Smart Technology
Australia had a disastrous end of 2019 and start to 2020 before much-needed rain helped contain some of the worst fires in February. More than 20% of Australia’s forests burnt…
The SolarWinds Guide to Work From Home: The Mostly Un-Necessary Summary
We’re calling this the “mostly un-necessary summary” because, if the previous 11 posts haven’t given you the information you needed, odds are you won’t find it here. Because this post…
The SolarWinds Guide to Work From Home: Additional (external) Resources
If you’ve been keeping up with this series (and we hope you have), you’ve heard our opinions, tips, and tricks for working from home. Now, we’ve pooled together external resources…
3 Simple Ways to Support Remote Employees Through the Service Desk
Let’s paint a picture. You’re notified by business leaders on a Thursday night that the office will be closed until further notice due to a possible COVID-19 case. Employees will…
The SolarWinds Guide to Work From Home: Sometimes It IS About the Tech
We have spent a lot of the previous entries in this series providing tips and tricks for the social, communication, and work/life blending aspects of having (and being) a largely…